Austin-Bergstrom International Airport (AUS)

International passengers disembark at the Barbara Jordan Terminal, clear US border controls, collect checked baggage, and pass through customs.

• Follow signage toward international arrivals and passport control after exiting the aircraft.
• Present a valid passport, visa or ESTA approval, and required travel documentation to US Customs and Border Protection officers.
• Reclaim checked luggage from designated carousels located inside the customs area.
• Pass through the customs inspection barrier before exiting into the main public arrivals hall.
• Proceed outside to access taxis, rideshare pickup points, and public bus stops.

• Tren

  Public Bus (CapMetro Route 20)

  CapMetro Route 20 operates frequent service from the Barbara Jordan Terminal directly into downtown Austin.

  Tiempo:

  Typically 35-50 minutes

  Costo habitual:

  Roughly $1.25

• Taxi

  Taxi

  Taxis are available at the ground transportation centre on the lower level of the parking structure.

  Tiempo:

  Typically 20-30 minutes

  Costo habitual:

  Roughly $25-$40

• Transporte VTC

  Rideshare

  App-based rideshare pickup is designated on the ground floor of the rental car facility.

  Tiempo:

  Typically 20-30 minutes

  Costo habitual:

  Roughly $25-$45

• Alquiler de coches

  Car Rental

  Consolidated rental car facility is connected to the Barbara Jordan Terminal via a covered walkway.

  Tiempo:

  Typically 20-30 minutes to central Austin

  Costo habitual:

  Varies by provider and rental duration

Transfer process depends on whether the connecting flight is domestic or international.

• Domestic-to-domestic connections within the Barbara Jordan Terminal do not require exiting the secure area.
• All arriving international passengers must clear US passport control, collect baggage, and clear security screening before connecting.
• Transfers between the main terminal and the South Terminal require landside road transport and complete security re-screening.

Complimentary Wi-Fi is provided throughout passenger areas of the airport.

• Connect device to the official airport Wi-Fi network.
• Accept the standard terms and conditions presented on the browser landing page.
• Access is provided in free time-limited sessions which can be renewed.

Banking and currency services are available within the main terminal building.

• Automated teller machines (ATMs) are located pre-security and post-security in the Barbara Jordan Terminal.
• Payment cards are accepted almost universally across transport, dining, and shops.
• Foreign currency exchange options are limited, making card payment or USD cash withdrawal advisable.

Dining choices are situated along the main concourse past security.

• A range of local Austin eateries, regional chains, and coffee venues operate along the concourse.
• Pre-security food options are limited compared to airside facilities.
• Operating hours generally align with scheduled daily flight departures.

Airline and pay-per-use lounges are located airside in the Barbara Jordan Terminal.

• Lounges operated by major carriers are accessible on the main concourse level or mezzanine level.
• Entry depends on class of service, elite frequent-flyer status, or eligible membership programmes.
• Select lounges allow single-use pass purchases subject to space availability.

Several airport hotel properties operate near the terminal perimeter.

• Hotel courtesy shuttles pick up passengers at the designated ground transport zone.
• Direct phone lines to select local hotels are available in the baggage claim area.
• Nearby hotels along State Highway 71 are located within a five-minute drive.

Baggage claim carousels are located on the lower level of the Barbara Jordan Terminal.

• Electronic display boards list baggage carousel numbers for arriving flights.
• Airline customer service counters are located in the baggage claim area to assist with delayed items.
• Luggage carts can be rented for a small fee near the baggage carousels.

Facilities for families travelling with infants and children are located across the main terminal.

• Private nursing rooms equipped with seating and power outlets are available airside.
• Family restrooms with baby changing stations are situated throughout the terminal concourse.
• All primary restrooms include stall space suitable for strollers.

• Free Wi-Fi
• ATMs
• Nursing rooms
• Pet relief areas
• Consolidated rental car facility
• Accessible restrooms
• Service animal relief stations

Número de emergencia local: 911 for all police, fire, and ambulance services.

• Dial 911 from any telephone for immediate emergency response in the United States.
• Contact airport police officers or uniformed terminal personnel for immediate assistance on site.
• If a foreign passport is lost, contact the appropriate national embassy or consulate based in Texas or Washington, D.C.

• Verifica la validez de tu pasaporte y cualquier visado, ETA o declaración de entrada requerida.
• Confirma tu terminal de salida en tu tarjeta de embarque el día anterior.
• Activa una travel eSIM para estar conectado nada más aterrizar.
• Descarga mapas sin conexión y haz una captura de pantalla de la dirección de tu hotel y la referencia de tu reserva.
• Informa a tu banco de que vas a viajar y lleva una tarjeta de pago de respaldo.
• Guarda el número de emergencia local y el contacto de tu embajada en tu teléfono.
• Fotografía tu pasaporte y guarda la copia en un lugar al que puedas acceder sin conexión.
• Comprueba la franquicia de equipaje y los artículos restringidos para tu destino.

Las operaciones aeroportuarias cambian. Confirma siempre las terminales, tarifas y horarios con las fuentes oficiales que se indican a continuación antes de viajar.

• Austin-Bergstrom International Airport Official SiteFuente oficial del aeropuerto
• US Customs and Border ProtectionFuente gubernamental
• Capital Metro Transportation AuthorityFuente oficial de transporte
• Centers for Disease Control and Prevention - Travellers' HealthFuente gubernamental