Düsseldorf Airport (DUS)

Arriving passengers pass through passport control if originating outside the Schengen Area, collect their luggage, and proceed through customs into the main arrivals hall.

• Follow signage toward Exit and Baggage Reclaim upon disembarking.
• Non-Schengen arrivals must present a valid passport or national ID at passport control operated by the German Federal Police.
• Baggage reclaim carousels are located on the ground level directly after passport control.
• Customs checks follow baggage reclaim; choose the green channel for goods within duty-free limits or red if declaring goods.
• Exit into the main arrivals hall, which provides direct access to ground transport, services, and the SkyTrain link.

• Tren

  S-Bahn (Suburban Rail S11)

  Departs directly from the underground station below Terminal Hall C, running directly to Düsseldorf Hauptbahnhof (Central Station).

  Tiempo:

  12-15 minutes

  Costo habitual:

  €3.00-€4.00

• Tren

  Regional Trains (RE/RB from Flughafen Station)

  Accessed via the automated SkyTrain cabin railway to Düsseldorf Flughafen station, offering frequent regional connections to central Düsseldorf and nearby cities.

  Tiempo:

  10-15 minutes (plus 7-minute SkyTrain transfer)

  Costo habitual:

  €3.00-€4.00

• Taxi

  Taxi

  Official taxis line up outside the arrivals level of Concourses A, B, and C.

  Tiempo:

  15-25 minutes depending on traffic

  Costo habitual:

  €28-€38

• Transporte VTC

  Rideshare

  App-based rideshare drivers collect passengers from designated pick-up points outside the terminal.

  Tiempo:

  15-25 minutes

  Costo habitual:

  €25-€35

• Autobús

  Public Bus

  Local bus lines depart from the bus station located in front of the main arrivals hall to various city neighbourhoods.

  Tiempo:

  20-35 minutes

  Costo habitual:

  €3.00-€4.00

Flight connections within the single terminal building are generally straightforward, with dedicated transfer lanes between concourses.

• Schengen to Schengen transfers do not require secondary security or border control.
• Schengen to non-Schengen transfers require passport control before entering Concourse C.
• Non-Schengen to Schengen transfers require both passport control and secondary security screening.
• Passengers transferring to long-distance rail can board the suspended SkyTrain monorail on the gallery level to reach the main railway station.

Free Wi-Fi is accessible throughout all public and gate areas of the terminal building.

• Select the network 'DUSairport' on your device.
• Accept the terms and conditions on the landing page to connect.
• The connection is unlimited in time and complimentary.
• No registration or personal details are required to browse.

Currency exchange desks and ATMs are distributed across both the arrivals and departures levels.

• ATMs accepting major international cards are available in all concourses.
• Currency exchange services operate in the central landside area and airside in Concourse C.
• Payment by card and contactless methods is widely accepted throughout the airport and across public transport.
• Carrying a small amount of Euro cash is recommended for small purchases or public transport contingencies.

A range of dining options is available landside and airside across all concourses.

• Landside options include bakeries, cafes, and self-service restaurants on the departures level.
• Airside facilities offer grab-and-go options, coffee shops, and international dining chains.
• Concourse C contains food and beverage outlets suitable for non-Schengen travellers.
• Dietary options such as vegetarian, vegan, and halal foods are standard across major outlets.

Airline-specific and pay-per-use lounges are available airside in all three concourses.

• Lufthansa Lounges operate in Concourse A for eligible alliance passengers.
• Hugo Junkers Lounge is located in Concourse B and accepts pay-in access as well as lounge membership cards.
• Open Sky Lounge is situated in Concourse C for non-Schengen passengers.
• Access can be booked online in advance or purchased at the lounge entrance subject to capacity.

Hotel accommodation is available within walking distance of the main terminal building.

• Sheraton Düsseldorf Airport Hotel is located directly on the roof of the P3 parking structure opposite the terminal.
• Maritim Hotel Düsseldorf is directly connected to the terminal via a covered pedestrian walkway.
• Additional airport hotels operate nearby and are accessible via short taxi or local bus rides.

Baggage reclaim, left luggage, and lost property services are located within the terminal area.

• Left-luggage and storage services operate within the central landside area.
• Baggage trolleys are available near the reclaim carousels and terminal entrances.
• For delayed or damaged baggage, report directly to your airline's handling desk in the reclaim hall.
• The central lost and found office handles items left behind within the terminal buildings.

Facilities for families traveling with children are located throughout the terminal.

• Baby changing facilities are integrated into or alongside most public restrooms.
• Children's play areas are available in airside departure halls.
• Strollers are permitted through security control up to the boarding gate.

• Free Wi-Fi
• ATMs & Currency Exchange
• Left Luggage / Storage
• Pharmacy
• Observation Deck
• Duty Free Shopping
• Praying Rooms
• Car Rental Centre

Número de emergencia local: 112 (General/Medical), 110 (Police).

• First aid and medical emergency assistance can be requested via any airport staff member or emergency call point.
• The German Federal Police (Bundespolizei) office in the main hall assists with lost passports or identity emergencies.
• An on-site pharmacy is located in the landside shopping area for non-emergency medical supplies.

• Verifica la validez de tu pasaporte y cualquier visado, ETA o declaración de entrada requerida.
• Confirma tu terminal de salida en tu tarjeta de embarque el día anterior.
• Activa una travel eSIM para estar conectado nada más aterrizar.
• Descarga mapas sin conexión y haz una captura de pantalla de la dirección de tu hotel y la referencia de tu reserva.
• Informa a tu banco de que vas a viajar y lleva una tarjeta de pago de respaldo.
• Guarda el número de emergencia local y el contacto de tu embajada en tu teléfono.
• Fotografía tu pasaporte y guarda la copia en un lugar al que puedas acceder sin conexión.
• Comprueba la franquicia de equipaje y los artículos restringidos para tu destino.

Las operaciones aeroportuarias cambian. Confirma siempre las terminales, tarifas y horarios con las fuentes oficiales que se indican a continuación antes de viajar.

• Düsseldorf Airport Official WebsiteFuente oficial del aeropuerto
• Bundespolizei (German Federal Police)Fuente gubernamental
• Bundeszollverwaltung (German Customs)Fuente gubernamental
• Rheinbahn (Düsseldorf Public Transport)Fuente oficial de transporte
• Deutsche Bahn (German Passenger Rail)Fuente oficial de transporte
• Federal Office of Civil Protection and Disaster AssistanceFuente gubernamental