Punta Cana International Airport (PUJ)

Upon arrival, passengers proceed through passport control, collect luggage from the baggage hall, and clear customs inspection before exiting to ground transport.

• Complete the mandatory free Dominican Republic digital E-Ticket online prior to arrival to obtain a QR code for immigration.
• Disembark the aircraft via jet bridge or airside boarding stairs depending on terminal assignment.
• Proceed to passport control where immigration officers check valid travel documents and scan the E-Ticket QR code.
• Collect checked baggage from the designated carousel in the baggage claim area.
• Pass through customs inspection, where luggage may undergo routine scanning or physical inspection by customs officers.

• Autobús

  Pre-booked Resort Shuttle

  Shared or private hotel transfers arranged prior to travel, meeting passengers outside arrivals.

  Tiempo:

  Typically 15-30 minutes

  Costo habitual:

  Roughly US$20-40 per person

• Taxi

  Official Airport Taxi

  Authorised taxis operating on fixed zone rates, booked at official transport desks outside the terminal exit.

  Tiempo:

  Typically 15-30 minutes

  Costo habitual:

  Roughly US$30-50 depending on zone

• Alquiler de coches

  Rental Car

  Desks for major international car rental brands are located inside the arrival area.

  Tiempo:

  Varies by destination

  Costo habitual:

  Roughly US$35-80 per day

• Autobús

  Public Bus (Guagua)

  Local buses stop along the main road outside the airport perimeter, suitable mainly for travellers with minimal luggage.

  Tiempo:

  Typically 30-50 minutes

  Costo habitual:

  Roughly 50-100 DOP (US$1-2)

Punta Cana Airport primarily serves origin and destination passengers, though terminal transfers can be completed on foot.

• Walkways connect Terminal A and Terminal B for passengers changing terminal areas.
• Connecting international passengers without through-checked baggage must clear immigration and customs, collect luggage, and re-check with their onward airline.
• Confirm baggage transfer status with your airline at your initial departure point.

Complimentary wireless internet access is available throughout passenger terminals.

• Select the official airport Wi-Fi network on your mobile device.
• Accept the terms of service on the network landing page to connect.
• Network access covers departure lounges, arrivals, and main hall areas.

Dominican Pesos (DOP) are the local currency, though United States Dollars (USD) are widely accepted across airport facilities and regional resorts.

• ATMs dispensing local currency (DOP) and USD are located in the arrivals and departures halls.
• Currency exchange counters operate in both terminal buildings for major international currencies.
• Credit cards are widely accepted at official airport desks, shops, and restaurants.

Dining choices range from quick-service cafes to sit-down restaurants located before and after security.

• Terminal B features air-conditioned food outlets and international quick-service chains.
• Terminal A offers open-air cafes and casual food kiosks.
• Grab-and-go food and beverage stands operate near departure gates in both terminals.

VIP lounges operate in both passenger terminals offering comfortable seating and refreshments.

• VIP Lounge Terminal A features an outdoor terrace and swimming pool area.
• VIP Lounge Terminal B provides fully air-conditioned seating, business amenities, and food service.
• Entry can be arranged on arrival subject to availability or accessed through eligible lounge programs.

No hotels are located directly within the terminal buildings, but extensive accommodation is available nearby.

• Four Points by Sheraton Puntacana Village is situated directly across from the airport complex.
• Numerous resort properties in Cap Cana, Punta Cana, and Bávaro are within a 10 to 30-minute drive.
• Many resort properties offer pre-arranged shuttle transfers to pick up arriving guests.

Baggage reclaim carousels and support services are located on the ground floor of arrivals.

• Baggage carousels are clearly assigned by flight number in the reclaim area.
• Licensed porters are available in the baggage hall to assist with luggage for a discretionary tip.
• For delayed or damaged luggage, contact your airline's ground handling agent before leaving the arrivals area.

Basic family facilities are present across both terminal buildings.

• Baby-changing tables are available in designated restrooms in both terminals.
• Elevators and ramps support stroller access across multi-level areas.
• Open-air spaces in Terminal A provide room for families with children prior to boarding.

• ATMs and Currency Exchange
• VIP Lounges
• Duty-Free Shops
• Car Rental Desks
• Medical Centre
• Information Desks
• Free Wi-Fi

Número de emergencia local: 911

• Dial 911 anywhere in the Dominican Republic for national emergency services (police, medical, fire).
• First aid assistance is available in the terminal by contacting airport staff or information counters.
• If you lose your passport, notify airport security and contact your home country's embassy or consulate in Santo Domingo.

• Verifica la validez de tu pasaporte y cualquier visado, ETA o declaración de entrada requerida.
• Confirma tu terminal de salida en tu tarjeta de embarque el día anterior.
• Activa una travel eSIM para estar conectado nada más aterrizar.
• Descarga mapas sin conexión y haz una captura de pantalla de la dirección de tu hotel y la referencia de tu reserva.
• Informa a tu banco de que vas a viajar y lleva una tarjeta de pago de respaldo.
• Guarda el número de emergencia local y el contacto de tu embajada en tu teléfono.
• Fotografía tu pasaporte y guarda la copia en un lugar al que puedas acceder sin conexión.
• Comprueba la franquicia de equipaje y los artículos restringidos para tu destino.

Las operaciones aeroportuarias cambian. Confirma siempre las terminales, tarifas y horarios con las fuentes oficiales que se indican a continuación antes de viajar.

• Punta Cana International Airport Official SiteFuente oficial del aeropuerto
• Dirección General de MigraciónFuente gubernamental
• Dirección General de AduanasFuente gubernamental
• Sistema Nacional de Atención a Emergencias y Seguridad 911Fuente gubernamental
• Go Dominican Republic Official Tourism PortalFuente gubernamental