Norman Y. Mineta San José International Airport (SJC)

International passengers disembark, proceed through US immigration and customs inspection, retrieve checked luggage, and exit into the public arrivals area.

• Follow signs to United States Customs and Border Protection (CBP) inspection upon exiting the aircraft.
• Present your passport, visa or ESTA authorization, and required entry documentation to the immigration officer.
• Collect all checked baggage from the designated carousels before proceeding through customs clearance.
• Submit to agricultural and customs inspection as directed by CBP officers prior to exiting to the landside terminal area.
• Exit into the main arrivals hall, where ground transportation options and rental car shuttles are clearly signposted.

• Tren

  Santa Clara Valley Transportation Authority (VTA) / Caltrain

  VTA Route 60 operates frequently between terminals, connecting to light rail for downtown San Jose or Caltrain for San Francisco.

  Tiempo:

  roughly 20-35 minutes to downtown San Jose

  Costo habitual:

  typically $2.50 USD for VTA bus/light rail

• Transporte VTC

  Uber / Lyft

  Designated pick-up zones are located on the ground level of the Terminal A garage and south of Terminal B.

  Tiempo:

  roughly 10-20 minutes to downtown San Jose

  Costo habitual:

  typically $18 - $35 USD depending on demand and destination

• Taxi

  On-demand city licensed taxis

  Taxi ranks are positioned directly outside the baggage claim areas at both Terminal A and Terminal B.

  Tiempo:

  roughly 10-20 minutes to downtown San Jose

  Costo habitual:

  typically $20 - $35 USD (metered rate)

• Alquiler de coches

  Various major rental agencies

  The Consolidated Rental Car Centre is located directly opposite Terminal B, accessible via walking or terminal shuttles.

  Tiempo:

  roughly 10-20 minutes to central San Jose

  Costo habitual:

  varies according to vehicle type and provider

Transferring between flights at SJC is straightforward due to the linear design and airside connection between terminals.

• Domestic-to-domestic connections do not require re-clearing security if remaining within the post-security concourse.
• International arriving passengers must collect baggage, pass through CBP clearance, and re-screen at TSA security for connecting flights.
• Terminal A and Terminal B are joined airside by a pedestrian walkway.
• Allow at least 90 minutes to 2 hours for international-to-domestic connections.

Complimentary high-speed Wi-Fi access is available throughout all public areas of Terminal A and Terminal B.

• Select the official airport Wi-Fi network (SJC Free Wi-Fi) on your device.
• Accept the terms of service on the browser pop-up page to establish a connection.
• No registration or personal password is required for basic access.

Automated teller machines (ATMs) are situated landside and airside in both terminals; foreign exchange counters are limited.

• ATMs accept major international debit and credit card networks across both terminals.
• Credit and debit cards are universally accepted by transport providers, shops, and dining establishments.
• Currency exchange facilities are minimal; converting funds prior to arrival or using ATMs is advisable.

A range of dining options, including local regional chains and grab-and-go outlets, is located after security.

• Most food outlets are situated airside in the main concourses of Terminal A and Terminal B.
• Dining hours generally align with scheduled daily flight departure programmes.
• Vending machines serving snacks and beverages are accessible 24 hours a day.

Airline and independent lounges offer seating, refreshments, and business workspace in Terminal A.

• The Club at SJC is located in Terminal A near Gate 15 and offers day-pass access to all passengers.
• Access can be purchased online or at the lounge entry subject to space availability.
• Lounge amenities include complimentary refreshments, Wi-Fi, and power outlets.

Several hotel properties operate adjacent to the airport perimeter, many providing complimentary shuttle transfers.

• No hotel is directly attached to the terminal buildings.
• Courtesy phone boards for hotel shuttles are located near the baggage claim exits.
• Hotel shuttle pick-up zones are positioned outside the arrivals curbsides of both terminals.

Baggage carousels are located on the ground level of both Terminal A and Terminal B landside areas.

• Check overhead monitors in the arrivals hall to identify your flight's assigned luggage carousel.
• Luggage carts are available for hire near the baggage claim carousels.
• For lost or damaged luggage, visit your operating airline's baggage service office located in the terminal.

Facilities for travellers with children are available in both concourses past security checkpoints.

• Private nursing rooms equipped with seating and power outlets are located in both Terminal A and Terminal B.
• All major public restrooms feature baby-changing tables.
• All-gender and family restrooms are distributed across the airport concourses.

• Free Wi-Fi
• ATMs
• Nursing Suites
• Pet Relief Areas
• Rental Car Centre
• Accessible Restrooms
• Power Charging Stations

Número de emergencia local: 911 (Police, Fire, Ambulance)

• In an immediate life-threatening emergency, dial 911 from any mobile phone or landline.
• Contact airport police or uniformed staff for security and medical assistance within the terminals.
• If your passport is lost, contact your home nation's nearest embassy or consulate in San Francisco or San Jose immediately.

• Verifica la validez de tu pasaporte y cualquier visado, ETA o declaración de entrada requerida.
• Confirma tu terminal de salida en tu tarjeta de embarque el día anterior.
• Activa una travel eSIM para estar conectado nada más aterrizar.
• Descarga mapas sin conexión y haz una captura de pantalla de la dirección de tu hotel y la referencia de tu reserva.
• Informa a tu banco de que vas a viajar y lleva una tarjeta de pago de respaldo.
• Guarda el número de emergencia local y el contacto de tu embajada en tu teléfono.
• Fotografía tu pasaporte y guarda la copia en un lugar al que puedas acceder sin conexión.
• Comprueba la franquicia de equipaje y los artículos restringidos para tu destino.

Las operaciones aeroportuarias cambian. Confirma siempre las terminales, tarifas y horarios con las fuentes oficiales que se indican a continuación antes de viajar.

• San José International Airport Official WebsiteFuente oficial del aeropuerto
• US Customs and Border ProtectionFuente gubernamental
• Santa Clara Valley Transportation Authority (VTA)Fuente oficial de transporte
• Caltrain Peninsula Commuter Rail ServiceFuente oficial de transporte
• Centers for Disease Control and PreventionFuente gubernamental