Humberto Delgado Airport (LIS)

Arrivals sequence for international travellers landing at Terminal 1, covering border control, baggage retrieval, and exit to ground transport.

• Deboard the aircraft via jet bridge or transfer bus into the main Terminal 1 arrivals corridor.
• Passengers arriving from non-Schengen destinations must clear passport control operated by Portuguese border authorities; eligible e-passport holders may use automated gates.
• Proceed down to the baggage reclaim hall and locate the monitor displaying your flight number to find the designated baggage carousel.
• Pass through customs control: choose the Green channel if you have nothing to declare, or the Red channel if carrying goods exceeding personal duty-free allowances or cash over €10,000.
• Exit into the public arrivals hall where ground transport, ATMs, SIM card vendors, and tourist information desks are located.

• Trem

  Metro

  Direct train connection from Aeroporto station on the Red Line (Linha Vermelha) to central transfer points such as Saldanha.

  Tempo:

  roughly 20 minutes

  Custo médio:

  typically €1.80–€2.50 (plus a small re-usable card fee)

• Ônibus

  Public Bus (Carris)

  City buses (such as lines 705, 722, 744, and 783) operate from outside Terminal 1 to various districts in Lisbon.

  Tempo:

  roughly 30–45 minutes

  Custo médio:

  typically €2.00–€3.00 onboard fare

• Táxi

  Taxi

  Official metered taxis are available directly outside the main exit of Terminal 1 arrivals.

  Tempo:

  roughly 15–25 minutes

  Custo médio:

  typically €15.00–€25.00 including luggage surcharges

• Aplicativo de transporte

  Rideshare

  App-based rideshare drivers pick up at designated collection zones near Terminal 1.

  Tempo:

  roughly 15–25 minutes

  Custo médio:

  typically €10.00–€22.00 depending on destination and vehicle demand

Transfers between flights at Lisbon Airport depend on destination and carrier ticketing arrangements.

• Non-Schengen to Schengen connections require passing through immigration and security screening at Terminal 1.
• If your connecting flight departs from Terminal 2, clear arrival processing at Terminal 1 and take the free shuttle bus located outside the main terminal entrance.
• Passengers with luggage checked through to their final destination should follow the international connections signage upon deboarding.
• If traveling on separate tickets, collect your checked baggage in Terminal 1, clear customs, and re-check bags at the departure desks.

Free Wi-Fi access is available throughout all passenger areas of the airport.

• Select the official airport network SSID ('VINCI Airports Wi-Fi') on your device.
• Open a web browser to accept the terms of service on the portal page.
• No registration or payment details are required for basic browsing access.

Currency exchange and banking services are accessible in both landside and airside areas.

• ATMs accepting international credit and debit cards are located throughout the Terminal 1 arrivals hall.
• Currency exchange counters operate in both the baggage reclaim area and the public arrivals concourse.
• Card payments (Visa and Mastercard) are standard across most public transport, shops, and restaurants in Lisbon.

A range of dining options is available in Terminal 1 before and after security.

• The landside arrivals hall contains cafes serving coffee, pastries, and light snacks.
• Airside areas in Terminal 1 host a wider selection of quick-service eateries, traditional Portuguese cafes, and restaurants.
• Terminal 2 departure area features basic grab-and-go food outlets.

Lounges offering seating, refreshments, and business facilities are located in Terminal 1.

• Airport-operated and airline lounges are located airside in Terminal 1 after security control.
• Access is provided via premium cabin travel, airline elite status, or independent lounge access passes.
• Opening availability and access fees vary by operator.

Several hotel properties are situated adjacent to the airport perimeter or a short distance away.

• Hotels within direct walking distance are located near the Terminal 1 complex and Metro station entrance.
• Additional hotels operate short shuttle transfers or can be reached in under 10 minutes by taxi or rideshare.
• No overnight sleeping facilities or dedicated transit hotel pods are located inside the secure transit zone.

Luggage services including storage and lost property support are available in Terminal 1.

• Left-luggage and storage facilities are located on the landside area near Terminal 1.
• For items lost on board an aircraft, contact your airline's ground handling agent at the baggage service desks in the reclaim hall.
• For items lost within the terminal building, contact the airport central lost property office.

Facilities for passengers travelling with children are provided throughout Terminal 1.

• Dedicated baby-changing rooms are located near main restroom clusters in both landside and airside areas.
• Strollers are available for passenger use in designated areas within Terminal 1 after security.
• Family priority lanes are occasionally operated at main security and immigration checkpoints during peak hours.

• ATMs & Currency Exchange
• Metro Station Access
• Left Luggage / Baggage Storage
• Car Rental Desks
• Tourist Information Desk
• Free Unlimited Wi-Fi
• Pharmacy

Número de emergência local: National Emergency: 112

• Dial 112 for all urgent police, fire, or medical emergencies across Portugal.
• First aid and medical assistance facilities are located inside Terminal 1; contact airport staff or security personnel for immediate response.
• For lost passports or consular support, contact your national embassy in central Lisbon or request assistance from airport police (PSP) in Terminal 1.

• Verifique a validade do seu passaporte e qualquer visto, ETA ou declaração de entrada necessária.
• Confirme seu terminal de partida no seu cartão de embarque no dia anterior.
• Ative um eSIM de viagem para estar online no momento em que pousar.
• Baixe mapas offline e tire um print do endereço do seu hotel e da referência de reserva.
• Avise seu banco que você vai viajar e leve um cartão de pagamento reserva.
• Salve o número de emergência local e o contato da sua embaixada no seu telefone.
• Fotografe seu passaporte e guarde a cópia em um lugar acessível offline.
• Verifique a franquia de bagagem e quaisquer itens restritos para o seu destino.

As operações do aeroporto mudam. Sempre confirme terminais, tarifas e horários com as fontes oficiais abaixo antes de viajar.

• Lisbon Airport Official PortalFonte oficial do aeroporto
• Agência para a Integração, Migrações e Asilo (AIMA)Fonte governamental
• Autoridade Tributária e Aduaneira (Portuguese Customs)Fonte governamental
• Metropolitano de LisboaFonte oficial de transporte
• Carris Public TransportFonte oficial de transporte
• Instituto Nacional de Emergência Médica (INEM)Fonte governamental