Luis Muñoz Marín International Airport (SJU)

International arrivals follow standard United States border entry procedures before exiting to the public baggage and ground transportation zones.

• Follow signage along the arrival corridors towards immigration and border control.
• International travellers must clear US Customs and Border Protection (CBP) inspection, presenting passports and valid ESTA or visa documentation.
• Collect checked baggage from the assigned carousels in the baggage claim area after passport control.
• Pass through baggage customs inspection prior to entering the main public arrivals hall.
• Note that travellers departing Puerto Rico for the US mainland undergo USDA agricultural inspection of their checked baggage before departure.

• Táxi

  Taxi (Taxi Turístico)

  Regulated taxis operate on fixed zonal rates from official ranks located outside baggage claim areas in Terminals A, B, and C.

  Tempo:

  Typically 15-25 minutes to Condado or Old San Juan

  Custo médio:

  Roughly USD 15 to 30 depending on the target destination zone

• Aplicativo de transporte

  Rideshare (Uber)

  Rideshare services pick up passengers at designated marked pickup zones outside the terminal arrival levels.

  Tempo:

  Typically 15-25 minutes to central San Juan

  Custo médio:

  Roughly USD 15 to 25 depending on demand and destination

• Ônibus

  Public Bus (AMA)

  Autoridad Metropolitana de Autobuses (AMA) routes T5 and E40 stop at the airport bus stops. Strict carry-on size limitations apply on public buses.

  Tempo:

  Roughly 45-60 minutes to downtown San Juan

  Custo médio:

  Roughly USD 0.75

• Aluguel de carro

  Car Rental

  Multiple rental car agencies operate counters located inside the ground floor of the main parking garage opposite the terminals.

  Tempo:

  Typically 15-30 minutes driving time to central locations

  Custo médio:

  Varies by provider, vehicle class, and rental duration

Connecting through SJU requires moving between connected concourses within the central terminal complex.

• Passengers arriving on domestic US flights can walk directly to their connecting gate within the secure airside zone.
• International arrivals clearing US CBP must exit the secure area, collect baggage, and re-clear TSA security screening to reach connecting gates.
• Minimum connection times vary; allow at least 90 minutes to two hours if transferring between international and domestic flights.
• Inform your airline staff upon arrival if your inbound flight is delayed and your connecting time is tight.

Complimentary Wi-Fi service is available throughout all main terminal areas for passengers.

• Select the official airport network from your device settings.
• Open a web browser to accept the terms and conditions on the landing page.
• No payment or registration with credit card details is required for basic access.
• Charging stations and power outlets are located near seating areas in the main gate concourses.

The official currency is the United States Dollar (USD). Cash and card options are available across all terminals.

• Automated Teller Machines (ATMs) are situated landside and airside in Terminals A, B, and C.
• Currency exchange services operate in key passenger zones, though rates may carry higher service fees than standard bank withdrawals.
• Major international credit and debit cards are universally accepted at airport venues, taxis, and city establishments.
• Tipping is customary in Puerto Rico following standard United States practices (typically 15-20% for service).

A range of dining options is available landside and airside across the terminal concourses.

• Options include quick-service fast food, local Puerto Rican food counters, cafes, and sit-down bars.
• Airside areas in Terminals A, B, and C feature the largest concentration of eateries past security.
• Operating hours generally align with scheduled airline flight operations from early morning to late evening.
• Grab-and-go kiosks offer bottled drinks and packaged snacks near most gate corridors.

Airline and independent passenger lounges operate within specific concourses of the airport.

• The Avianca VIP Lounge is located airside near Terminal C, offering quiet seating, light refreshments, and Wi-Fi access.
• Access may be obtained via specific ticket class, lounge membership schemes, or day-pass purchases subject to capacity.
• Check with your operating airline regarding premium status access privileges prior to travel.

On-site and nearby accommodation is accessible directly from the terminal complex.

• The San Juan Airport Hotel is physically located inside Terminal D, offering direct access to the check-in halls.
• Numerous beachfront resorts and commercial hotels are situated within a 5-to-10-minute drive in the nearby Isla Verde district.
• Hotel shuttle pick-up points are located outside the main ground transportation curbsides.

Baggage reclaim carousels and support services are located on the ground level of each main terminal area.

• Carousels are clearly signposted according to arriving flight numbers in Terminals A, B, and C.
• Baggage carts are available for hire near the arrival reclaim carousels.
• Airline baggage service offices operate within the baggage claim areas for lost or damaged luggage queries.
• Departing passengers heading to the US mainland must pass checked bags through USDA agricultural screening machines prior to airline check-in.

Facilities to assist families travelling with young children are located throughout the terminal buildings.

• Nursing rooms and baby-changing stations are integrated into major restroom blocks across all concourses.
• Restroom facilities include accessible unisex family bathrooms in main terminal corridors.
• Elevators are available adjacent to staircases and escalators to facilitate stroller movement between levels.

• ATMs
• Currency exchange
• On-site terminal hotel
• Rental car center
• Duty-free shops
• Restaurants and cafes
• Nursing rooms
• Luggage cart rental

Número de emergência local: 911 (Police, Fire, Medical)

• In an emergency, dial 911 from any mobile phone or local landline to reach Puerto Rico emergency services.
• For medical assistance inside the airport, contact terminal security personnel or visit an airport information desk.
• If you lose your passport, contact your national embassy or consulate in San Juan or notify local police authorities.

• Verifique a validade do seu passaporte e qualquer visto, ETA ou declaração de entrada necessária.
• Confirme seu terminal de partida no seu cartão de embarque no dia anterior.
• Ative um eSIM de viagem para estar online no momento em que pousar.
• Baixe mapas offline e tire um print do endereço do seu hotel e da referência de reserva.
• Avise seu banco que você vai viajar e leve um cartão de pagamento reserva.
• Salve o número de emergência local e o contato da sua embaixada no seu telefone.
• Fotografe seu passaporte e guarde a cópia em um lugar acessível offline.
• Verifique a franquia de bagagem e quaisquer itens restritos para o seu destino.

As operações do aeroporto mudam. Sempre confirme terminais, tarifas e horários com as fontes oficiais abaixo antes de viajar.

• Luis Muñoz Marín International Airport Official SiteFonte oficial do aeroporto
• US Customs and Border ProtectionFonte governamental
• USDA Animal and Plant Health Inspection ServiceFonte governamental
• Departamento de Transportación y Obras PúblicasFonte oficial de transporte
• Departamento de Seguridad Pública de Puerto RicoFonte governamental
• Puerto Rico Tourism CompanyFonte governamental