Netaji Subhas Chandra Bose International Airport (CCU)

International arriving passengers pass through immigration, proceed to the lower level baggage reclaim carousels, and clear customs before entering the public arrivals area.

• Follow the terminal overhead signage along the arrival corridor to the international immigration hall.
• Join the appropriate queue for Indian passport holders, foreign nationals with stamped visas, or travellers arriving on an e-Visa.
• Collect checked luggage from the designated baggage carousel on the lower ground level.
• Proceed through customs clearing: use the Green Channel if you have no goods to declare, or the Red Channel if carrying goods over permitted allowances or foreign currency exceeding legal limits.
• Exit into the arrivals hall, where ground transport desks, mobile network kiosks, and currency exchange facilities are located.

• Taxi

  Prepaid Taxi

  Managed by local police and taxi unions, providing a fixed fare ticket prior to boarding.

  Durée:

  roughly 45-75 minutes

  Coût indicatif:

  typically INR 300 - INR 550

• VTC

  App-Based Rideshare

  Uber and Ola operate designated pick-up zones situated outside the arrivals level.

  Durée:

  roughly 45-75 minutes

  Coût indicatif:

  typically INR 350 - INR 700

• Bus

  Public Bus (WBTC)

  Air-conditioned buses operated by West Bengal Transport Corporation connect the terminal to major hubs including Esplanade, Howrah, and Salt Lake.

  Durée:

  roughly 60-90 minutes

  Coût indicatif:

  typically INR 50 - INR 120

Transfers between international and domestic flights occur within the same integrated terminal complex.

• International arrivals connecting to domestic flights must pass immigration, collect luggage, and clear customs first.
• Take the elevator or escalator to the upper-level departure concourse to check in at the domestic airline counter.
• Allow a minimum connecting window of 2.5 to 3 hours between international and domestic operations.

Complimentary Wi-Fi service is available across all passenger areas inside the terminal building.

• Connect device to the official airport Wi-Fi network SSID.
• Authentication requires entering a valid mobile number to receive a One-Time Password (OTP) via SMS.
• Passengers without active international roaming can obtain a Wi-Fi access voucher from the information desks by presenting a valid passport or photo ID.

Financial services, including currency conversion desks and automated teller machines, are available in the terminal.

• ATMs operated by major Indian banks are present in the arrivals section.
• Official currency exchange counters operate in both the international arrival area and the main landside hall.
• Keep transaction receipts if you intend to convert remaining Indian Rupees back into foreign currency when departing India.

Food and beverage outlets are located in both airside departure zones and public landside areas.

• Food courts in departure halls offer local Bengali, Indian, and international fast-food options.
• Basic coffee shops and grab-and-go snack kiosks operate 24 hours in the public landside arrivals area.
• Packaged food and bottled beverages are sold at various retail points near gate areas.

Airline lounges and pay-per-use lounges are located airside in departure areas.

• Lounges provide air-conditioned seating, buffet food choices, drinks, Wi-Fi access, and flight information displays.
• Entry is available through premium class tickets, eligible bank card access schemes, or walk-in payment subject to capacity.
• Separate lounge sections operate in the domestic and international departure zones.

In-terminal transit retiring rooms and nearby commercial hotels cater to short stays and overnight layovers.

• Airport Retiring Rooms (dormitory and private rooms) are available inside the terminal complex for transit passengers.
• Multiple budget and business hotels are situated within a 2 to 5 kilometre radius along the airport approach roads.
• Hotel shuttle pick-ups can be arranged at the landside arrivals kerbside.

Baggage trolleys, wrapping counters, and lost property services are provided at the airport.

• Complimentary baggage trolleys are stationed at the entrance gates and baggage reclaim carousels.
• Luggage wrapping and packing facilities are available on the departure level.
• Inquire at your airline's ground handling desk in the reclaim area for delayed or damaged luggage complaints.

Facilities for travelling families are integrated throughout the terminal infrastructure.

• Dedicated child care rooms equipped with changing tables are available near passenger toilet clusters.
• The flat-floor design allows step-free access for strollers across check-in, security, and boarding areas.
• Priority assistance queues are generally provided at security check points for passengers with young infants.

• ATMs
• Currency Exchange
• Child Care Rooms
• Medical First Aid Room
• Executive Lounges
• Duty-Free Shops
• Left Luggage Facility

Numéro d'urgence local: 112 (National Emergency Number)

• 112 is the official unified national emergency number in India for police, fire, and medical assistance.
• A primary health/medical inspection room is available inside the terminal for medical emergencies and basic aid.
• Contact airport police or Central Industrial Security Force (CISF) officers stationed at terminal entry points for security incidents or lost identity documents.

• Vérifiez la validité de votre passeport et tout visa, ETA ou déclaration d'entrée requis.
• Confirmez votre terminal de départ sur votre carte d'embarquement la veille.
• Activez une eSIM de voyage pour être en ligne dès votre atterrissage.
• Téléchargez des cartes hors ligne et faites une capture d'écran de l'adresse de votre hôtel et de votre référence de réservation.
• Informez votre banque de votre voyage et ayez une carte de paiement de secours.
• Enregistrez le numéro d'urgence local et les contacts de votre ambassade sur votre téléphone.
• Photographiez votre passeport et stockez la copie dans un endroit accessible hors ligne.
• Vérifiez la franchise de bagages et les articles restreints pour votre destination.

Les opérations aéroportuaires changent. Confirmez toujours les terminaux, tarifs et horaires avec les sources officielles ci-dessous avant de voyager.

• https://www.aai.aero/en/airports/kolkataSource aéroportuaire officielle
• https://www.cbic.gov.in/Source gouvernementale
• https://wbtc.co.in/Source de transport officielle
• https://112.gov.in/Source gouvernementale