Düsseldorf Airport (DUS)

Arriving passengers pass through passport control if originating outside the Schengen Area, collect their luggage, and proceed through customs into the main arrivals hall.

• Follow signage toward Exit and Baggage Reclaim upon disembarking.
• Non-Schengen arrivals must present a valid passport or national ID at passport control operated by the German Federal Police.
• Baggage reclaim carousels are located on the ground level directly after passport control.
• Customs checks follow baggage reclaim; choose the green channel for goods within duty-free limits or red if declaring goods.
• Exit into the main arrivals hall, which provides direct access to ground transport, services, and the SkyTrain link.

• Train

  S-Bahn (Suburban Rail S11)

  Departs directly from the underground station below Terminal Hall C, running directly to Düsseldorf Hauptbahnhof (Central Station).

  Durée:

  12-15 minutes

  Coût indicatif:

  €3.00-€4.00

• Train

  Regional Trains (RE/RB from Flughafen Station)

  Accessed via the automated SkyTrain cabin railway to Düsseldorf Flughafen station, offering frequent regional connections to central Düsseldorf and nearby cities.

  Durée:

  10-15 minutes (plus 7-minute SkyTrain transfer)

  Coût indicatif:

  €3.00-€4.00

• Taxi

  Taxi

  Official taxis line up outside the arrivals level of Concourses A, B, and C.

  Durée:

  15-25 minutes depending on traffic

  Coût indicatif:

  €28-€38

• VTC

  Rideshare

  App-based rideshare drivers collect passengers from designated pick-up points outside the terminal.

  Durée:

  15-25 minutes

  Coût indicatif:

  €25-€35

• Bus

  Public Bus

  Local bus lines depart from the bus station located in front of the main arrivals hall to various city neighbourhoods.

  Durée:

  20-35 minutes

  Coût indicatif:

  €3.00-€4.00

Flight connections within the single terminal building are generally straightforward, with dedicated transfer lanes between concourses.

• Schengen to Schengen transfers do not require secondary security or border control.
• Schengen to non-Schengen transfers require passport control before entering Concourse C.
• Non-Schengen to Schengen transfers require both passport control and secondary security screening.
• Passengers transferring to long-distance rail can board the suspended SkyTrain monorail on the gallery level to reach the main railway station.

Free Wi-Fi is accessible throughout all public and gate areas of the terminal building.

• Select the network 'DUSairport' on your device.
• Accept the terms and conditions on the landing page to connect.
• The connection is unlimited in time and complimentary.
• No registration or personal details are required to browse.

Currency exchange desks and ATMs are distributed across both the arrivals and departures levels.

• ATMs accepting major international cards are available in all concourses.
• Currency exchange services operate in the central landside area and airside in Concourse C.
• Payment by card and contactless methods is widely accepted throughout the airport and across public transport.
• Carrying a small amount of Euro cash is recommended for small purchases or public transport contingencies.

A range of dining options is available landside and airside across all concourses.

• Landside options include bakeries, cafes, and self-service restaurants on the departures level.
• Airside facilities offer grab-and-go options, coffee shops, and international dining chains.
• Concourse C contains food and beverage outlets suitable for non-Schengen travellers.
• Dietary options such as vegetarian, vegan, and halal foods are standard across major outlets.

Airline-specific and pay-per-use lounges are available airside in all three concourses.

• Lufthansa Lounges operate in Concourse A for eligible alliance passengers.
• Hugo Junkers Lounge is located in Concourse B and accepts pay-in access as well as lounge membership cards.
• Open Sky Lounge is situated in Concourse C for non-Schengen passengers.
• Access can be booked online in advance or purchased at the lounge entrance subject to capacity.

Hotel accommodation is available within walking distance of the main terminal building.

• Sheraton Düsseldorf Airport Hotel is located directly on the roof of the P3 parking structure opposite the terminal.
• Maritim Hotel Düsseldorf is directly connected to the terminal via a covered pedestrian walkway.
• Additional airport hotels operate nearby and are accessible via short taxi or local bus rides.

Baggage reclaim, left luggage, and lost property services are located within the terminal area.

• Left-luggage and storage services operate within the central landside area.
• Baggage trolleys are available near the reclaim carousels and terminal entrances.
• For delayed or damaged baggage, report directly to your airline's handling desk in the reclaim hall.
• The central lost and found office handles items left behind within the terminal buildings.

Facilities for families traveling with children are located throughout the terminal.

• Baby changing facilities are integrated into or alongside most public restrooms.
• Children's play areas are available in airside departure halls.
• Strollers are permitted through security control up to the boarding gate.

• Free Wi-Fi
• ATMs & Currency Exchange
• Left Luggage / Storage
• Pharmacy
• Observation Deck
• Duty Free Shopping
• Praying Rooms
• Car Rental Centre

Numéro d'urgence local: 112 (General/Medical), 110 (Police).

• First aid and medical emergency assistance can be requested via any airport staff member or emergency call point.
• The German Federal Police (Bundespolizei) office in the main hall assists with lost passports or identity emergencies.
• An on-site pharmacy is located in the landside shopping area for non-emergency medical supplies.

• Vérifiez la validité de votre passeport et tout visa, ETA ou déclaration d'entrée requis.
• Confirmez votre terminal de départ sur votre carte d'embarquement la veille.
• Activez une eSIM de voyage pour être en ligne dès votre atterrissage.
• Téléchargez des cartes hors ligne et faites une capture d'écran de l'adresse de votre hôtel et de votre référence de réservation.
• Informez votre banque de votre voyage et ayez une carte de paiement de secours.
• Enregistrez le numéro d'urgence local et les contacts de votre ambassade sur votre téléphone.
• Photographiez votre passeport et stockez la copie dans un endroit accessible hors ligne.
• Vérifiez la franchise de bagages et les articles restreints pour votre destination.

Les opérations aéroportuaires changent. Confirmez toujours les terminaux, tarifs et horaires avec les sources officielles ci-dessous avant de voyager.

• Düsseldorf Airport Official WebsiteSource aéroportuaire officielle
• Bundespolizei (German Federal Police)Source gouvernementale
• Bundeszollverwaltung (German Customs)Source gouvernementale
• Rheinbahn (Düsseldorf Public Transport)Source de transport officielle
• Deutsche Bahn (German Passenger Rail)Source de transport officielle
• Federal Office of Civil Protection and Disaster AssistanceSource gouvernementale