Istanbul Sabiha Gökçen Airport (SAW)

Arriving international passengers follow a clear, linear route through passport control, baggage reclaim, and customs into the public arrivals hall.

• Follow signage toward International Arrivals and Passport Control after disembarking.
• Proceed through immigration control; ensure your passport is valid and any required e-Visa or physical visa is obtained prior to joining the queue or at designated desks if eligible.
• Collect checked luggage from the assigned carousels in the international baggage reclaim hall.
• Pass through Turkish Customs Control; select the Green Channel if you have nothing to declare, or the Red Channel if carrying goods exceeding duty-free limits or restricted items.
• Exit into the main public arrivals hall, where transport desks, car rental services, ATMs, and exit doors to metro and bus stops are located.

• Train

  Metro (M4 Line)

  The M4 metro line connects Sabiha Gökçen Airport directly to Kadıköy on the Asian side, with transfers available to the Marmaray rail link at Ayrılık Çeşmesi for travel to the European side.

  Durée:

  roughly 50 minutes to Kadıköy

  Coût indicatif:

  typically 20–40 TRY (requires Istanbulkart)

• Train

  Havabüs Airport Express Bus

  Direct shuttle buses operate regularly from outside the arrivals terminal to key transport hubs including Taksim (European side) and Kadıköy (Asian side).

  Durée:

  roughly 60–90 minutes depending on traffic

  Coût indicatif:

  typically 120–180 TRY

• Bus

  İETT Public Bus

  Municipal public buses (such as lines E-3 to 4. Levent or E-10/E-11 to Kadıköy) offer low-cost transit across the city network.

  Durée:

  roughly 60–90 minutes

  Coût indicatif:

  typically 20–40 TRY (requires Istanbulkart)

• Taxi

  Taxi

  Official metered yellow, blue, and turquoise taxis operate 24 hours from the designated taxicab ranks outside the arrivals level.

  Durée:

  roughly 45–75 minutes depending on destination and traffic

  Coût indicatif:

  typically 600–1200 TRY depending on distance, bridge, and toll fees

Transferring between international and domestic flights at SAW takes place within the same terminal building.

• Passengers connecting from international to domestic flights must clear immigration, collect checked luggage, pass customs, and check in again at the domestic departure desks unless baggage is checked through to the final destination.
• Connecting passengers with through-checked baggage and onward boarding passes should follow designated International-to-Domestic transfer signs.
• Allow at least 2 to 2.5 hours for transfers involving international flights due to passport control queues.

Wireless internet access is available throughout the terminal building.

• Free Wi-Fi access is provided for a limited duration (typically 1 hour) via SMS authentication or Wi-Fi kiosks using passport verification.
• Wi-Fi terminal kiosks scan your passport to print an access code for connection to the official airport network.
• Extended or continuous internet access is available via paid packages or premium lounge networks.

Full banking and currency exchange services are situated in both landside and airside areas.

• ATMs accepting major international cards (Visa, Mastercard) are located throughout the arrivals and departures halls.
• Foreign exchange offices operate 24 hours in the international arrivals hall for converting major foreign currencies into Turkish Lira (TRY).
• Credit and debit cards are widely accepted across Istanbul for transport ticket machines, shops, and restaurants.

A range of dining options is available on both landside and airside levels.

• Food courts, coffee shops, and quick-service outlets operate 24 hours in both international departures and arrivals zones.
• Options include local Turkish cuisine, bakeries, international fast-food chains, and grab-and-go snack kiosks.
• Dining outlets are located prior to security check-in landside as well as in the airside transit corridors.

Several airline and independent lounges operate in the international and domestic departure areas.

• ISG Lounges offer paid walk-in entry as well as access for eligible cardholders, lounge pass members, and business class passengers.
• Lounges provide complimentary refreshments, Wi-Fi, comfortable seating, and flight information displays.
• Located airside in both international and domestic departure halls after passing security control.

Accommodation options are available adjacent to the terminal and in the surrounding district.

• ISG Airport Hotel is situated on airport grounds, within walking distance or a short shuttle ride from the terminal building.
• Multiple international and local hotel chains operate within a 5-to-10-minute drive from the airport complex.
• Pod-style sleeping units (Kepler Club) are available inside the international airside terminal area for short hourly rests.

Luggage storage and handling services are available in the public arrivals sector.

• Left-luggage and baggage storage services operate 24 hours in the arrivals level for short-term and long-term storage.
• Baggage wrapping services are located in the departures hall prior to check-in desks.
• A dedicated Lost and Found office handles items misplaced within the terminal or unclaimed at baggage carousels.

The terminal is equipped with essential facilities for travellers with infants and children.

• Baby care and nursing rooms equipped with changing tables are located near major restroom blocks airside and landside.
• Children's play areas are available in the airside departures zone.
• Stroller-accessible pathways, ramps, and spacious lifts connect all levels of the terminal building.

• ATMs & Banking
• Currency Exchange
• Pharmacy
• Luggage Storage
• Duty-Free Shops
• Prayer Rooms
• Medical Centre
• Car Rental Desks

Numéro d'urgence local: 112

• 112 is the single national emergency helpline across Türkiye for medical emergencies, police, and fire services.
• A 24-hour first aid centre and medical clinic are located within the airport terminal building for immediate health needs.
• For lost passports, contact your foreign embassy or consulate in Istanbul immediately; airport police in the arrivals hall can provide official loss reports.

• Vérifiez la validité de votre passeport et tout visa, ETA ou déclaration d'entrée requis.
• Confirmez votre terminal de départ sur votre carte d'embarquement la veille.
• Activez une eSIM de voyage pour être en ligne dès votre atterrissage.
• Téléchargez des cartes hors ligne et faites une capture d'écran de l'adresse de votre hôtel et de votre référence de réservation.
• Informez votre banque de votre voyage et ayez une carte de paiement de secours.
• Enregistrez le numéro d'urgence local et les contacts de votre ambassade sur votre téléphone.
• Photographiez votre passeport et stockez la copie dans un endroit accessible hors ligne.
• Vérifiez la franchise de bagages et les articles restreints pour votre destination.

Les opérations aéroportuaires changent. Confirmez toujours les terminaux, tarifs et horaires avec les sources officielles ci-dessous avant de voyager.

• Istanbul Sabiha Gökçen International Airport Official WebsiteSource aéroportuaire officielle
• Republic of Türkiye Electronic Visa Application SystemSource gouvernementale
• Republic of Türkiye Ministry of Trade - Customs AdministrationSource gouvernementale
• Metro İstanbul Public Rail Transport OperatorSource de transport officielle
• Republic of Türkiye Ministry of Health Emergency ServicesSource gouvernementale