Düsseldorf Airport (DUS)

Arriving passengers pass through passport control if originating outside the Schengen Area, collect their luggage, and proceed through customs into the main arrivals hall.

• Follow signage toward Exit and Baggage Reclaim upon disembarking.
• Non-Schengen arrivals must present a valid passport or national ID at passport control operated by the German Federal Police.
• Baggage reclaim carousels are located on the ground level directly after passport control.
• Customs checks follow baggage reclaim; choose the green channel for goods within duty-free limits or red if declaring goods.
• Exit into the main arrivals hall, which provides direct access to ground transport, services, and the SkyTrain link.

• Treno

  S-Bahn (Suburban Rail S11)

  Departs directly from the underground station below Terminal Hall C, running directly to Düsseldorf Hauptbahnhof (Central Station).

  Tempo:

  12-15 minutes

  Costo tipico:

  €3.00-€4.00

• Treno

  Regional Trains (RE/RB from Flughafen Station)

  Accessed via the automated SkyTrain cabin railway to Düsseldorf Flughafen station, offering frequent regional connections to central Düsseldorf and nearby cities.

  Tempo:

  10-15 minutes (plus 7-minute SkyTrain transfer)

  Costo tipico:

  €3.00-€4.00

• Taxi

  Taxi

  Official taxis line up outside the arrivals level of Concourses A, B, and C.

  Tempo:

  15-25 minutes depending on traffic

  Costo tipico:

  €28-€38

• Servizi di ride-hailing

  Rideshare

  App-based rideshare drivers collect passengers from designated pick-up points outside the terminal.

  Tempo:

  15-25 minutes

  Costo tipico:

  €25-€35

• Autobus

  Public Bus

  Local bus lines depart from the bus station located in front of the main arrivals hall to various city neighbourhoods.

  Tempo:

  20-35 minutes

  Costo tipico:

  €3.00-€4.00

Flight connections within the single terminal building are generally straightforward, with dedicated transfer lanes between concourses.

• Schengen to Schengen transfers do not require secondary security or border control.
• Schengen to non-Schengen transfers require passport control before entering Concourse C.
• Non-Schengen to Schengen transfers require both passport control and secondary security screening.
• Passengers transferring to long-distance rail can board the suspended SkyTrain monorail on the gallery level to reach the main railway station.

Free Wi-Fi is accessible throughout all public and gate areas of the terminal building.

• Select the network 'DUSairport' on your device.
• Accept the terms and conditions on the landing page to connect.
• The connection is unlimited in time and complimentary.
• No registration or personal details are required to browse.

Currency exchange desks and ATMs are distributed across both the arrivals and departures levels.

• ATMs accepting major international cards are available in all concourses.
• Currency exchange services operate in the central landside area and airside in Concourse C.
• Payment by card and contactless methods is widely accepted throughout the airport and across public transport.
• Carrying a small amount of Euro cash is recommended for small purchases or public transport contingencies.

A range of dining options is available landside and airside across all concourses.

• Landside options include bakeries, cafes, and self-service restaurants on the departures level.
• Airside facilities offer grab-and-go options, coffee shops, and international dining chains.
• Concourse C contains food and beverage outlets suitable for non-Schengen travellers.
• Dietary options such as vegetarian, vegan, and halal foods are standard across major outlets.

Airline-specific and pay-per-use lounges are available airside in all three concourses.

• Lufthansa Lounges operate in Concourse A for eligible alliance passengers.
• Hugo Junkers Lounge is located in Concourse B and accepts pay-in access as well as lounge membership cards.
• Open Sky Lounge is situated in Concourse C for non-Schengen passengers.
• Access can be booked online in advance or purchased at the lounge entrance subject to capacity.

Hotel accommodation is available within walking distance of the main terminal building.

• Sheraton Düsseldorf Airport Hotel is located directly on the roof of the P3 parking structure opposite the terminal.
• Maritim Hotel Düsseldorf is directly connected to the terminal via a covered pedestrian walkway.
• Additional airport hotels operate nearby and are accessible via short taxi or local bus rides.

Baggage reclaim, left luggage, and lost property services are located within the terminal area.

• Left-luggage and storage services operate within the central landside area.
• Baggage trolleys are available near the reclaim carousels and terminal entrances.
• For delayed or damaged baggage, report directly to your airline's handling desk in the reclaim hall.
• The central lost and found office handles items left behind within the terminal buildings.

Facilities for families traveling with children are located throughout the terminal.

• Baby changing facilities are integrated into or alongside most public restrooms.
• Children's play areas are available in airside departure halls.
• Strollers are permitted through security control up to the boarding gate.

• Free Wi-Fi
• ATMs & Currency Exchange
• Left Luggage / Storage
• Pharmacy
• Observation Deck
• Duty Free Shopping
• Praying Rooms
• Car Rental Centre

Numero di emergenza locale: 112 (General/Medical), 110 (Police).

• First aid and medical emergency assistance can be requested via any airport staff member or emergency call point.
• The German Federal Police (Bundespolizei) office in the main hall assists with lost passports or identity emergencies.
• An on-site pharmacy is located in the landside shopping area for non-emergency medical supplies.

• Controlla la validità del passaporto e qualsiasi visto, ETA o dichiarazione di ingresso richiesta.
• Conferma il terminal di partenza sulla tua carta d'imbarco il giorno prima.
• Attiva una eSIM da viaggio per essere online appena atterri.
• Scarica mappe offline e fai uno screenshot dell'indirizzo del tuo hotel e del riferimento della prenotazione.
• Comunica alla tua banca che sei in viaggio e porta con te una carta di pagamento di riserva.
• Salva il numero di emergenza locale e il contatto della tua ambasciata nel telefono.
• Fotografa il passaporto e memorizza la copia in un luogo accessibile offline.
• Controlla la franchigia bagaglio e gli articoli soggetti a restrizioni per la tua destinazione.

Le operazioni aeroportuali cambiano. Conferma sempre terminal, tariffe e orari con le fonti ufficiali qui sotto prima di viaggiare.

• Düsseldorf Airport Official WebsiteFonte ufficiale dell'aeroporto
• Bundespolizei (German Federal Police)Fonte governativa
• Bundeszollverwaltung (German Customs)Fonte governativa
• Rheinbahn (Düsseldorf Public Transport)Fonte ufficiale dei trasporti
• Deutsche Bahn (German Passenger Rail)Fonte ufficiale dei trasporti
• Federal Office of Civil Protection and Disaster AssistanceFonte governativa