Brussels Airport (BRU)

Arrivals follow a direct path from the gates through border control (if arriving from non-Schengen countries), baggage claim, customs, and into the main arrivals hall on Level 2.

• Deplane into Pier A or Pier B and follow the clear overhead signs directing towards Arrivals and Baggage Reclaim.
• Passengers arriving from non-Schengen origins must clear passport control operated by the Belgian Federal Police.
• Proceed down to the baggage reclaim area on Level 2 to collect checked luggage from designated carousels.
• Pass through customs control; select the green channel if you have nothing to declare or the red channel if carrying taxable goods.
• Exit into the main public arrivals hall on Level 2, where ground transport access and airport services are situated.

• 電車

  NMBS / SNCB

  Direct trains depart from the airport railway station located directly below the terminal on Level -1, running frequently to Brussels-Central, Brussels-Midi, and Brussels-North.

  所要時間:

  15-20 minutes

  目安料金:

  €10 - €15 (includes Brussels Airport Diabolo supplement)

• 電車

  STIB-MIVB (Line 12)

  The Airport Line (Line 12) connects the bus station on Level 0 to the European Quarter and Luxembourg Station, operating express services on weekdays and regular stops at weekends.

  所要時間:

  30-45 minutes

  目安料金:

  €4.50 - €7.00

• バス

  De Lijn

  Regional buses serve local destinations around Flemish Brabant and outer Brussels neighbourhoods from the Level 0 bus station.

  所要時間:

  40-60 minutes

  目安料金:

  €2.50 - €3.00

• タクシー

  Official Licensed Taxis

  Metered taxis are available 24/7 from the ranks immediately outside the arrivals hall on Level 2. Ensure the vehicle has a blue licensed taxi badge.

  所要時間:

  20-40 minutes

  目安料金:

  €45 - €60

• 配車サービス

  Uber

  Rideshare pickups are arranged via mobile app and take place at designated passenger pickup zones on the parking levels.

  所要時間:

  20-40 minutes

  目安料金:

  €35 - €55

Transferring between flights depends on whether your origin and destination are within the Schengen zone.

• Schengen to Schengen transfers remain within Pier A without needing to clear passport control or customs.
• Non-Schengen to Schengen transfers require passing through passport control and security screening before proceeding to Pier A gates.
• Ensure your baggage is checked through to your final destination; otherwise, clear customs and re-check bags at Level 3 departures.

Free unlimited Wi-Fi is available throughout the passenger terminal.

• Connect to the network named 'Brussels Airport Wi-Fi'.
• Open a web browser page to accept the basic terms and conditions.
• No registration via phone number or social media profile is required for standard access.

Cash machines and foreign exchange counters are located across both arrivals and departure levels.

• ATMs accepting major international cards are available on Level 2 (Arrivals) and Level 3 (Departures).
• Currency exchange desks operate in both Pier A and Pier B, as well as the main departure hall.
• Electronic payments and contactless cards are universally accepted across airport shops, cafes, and public transport ticket machines.

A wide variety of eateries, cafes, and grab-and-go spots operate across all terminal areas.

• Options range from quick coffee shops and Belgian bakeries to sit-down restaurants and bars.
• Dining outlets are situated both airside (in Pier A and Pier B) and landside in the main terminal hall.
• Several food vendors operate early morning to late evening to match flight departures.

Multiple airline and independent pay-per-use lounges are available in both piers.

• The Brussels Airlines Loft is located in Pier A, catering primarily to Star Alliance passengers and business class travellers.
• Independent lounges in Pier A and Pier B accept major lounge membership schemes and walk-in bookings subject to capacity.
• Facilities generally include complimentary refreshments, quiet seating, Wi-Fi, and business workstations.

Hotel options are located directly opposite the terminal and in the immediate airport zone.

• The Sheraton Brussels Airport Hotel is situated directly across from the terminal building, accessible via a short walkway.
• Multiple additional airport hotels operate nearby, offering complimentary or low-cost shuttle bus links from Level 0.
• Bookings can be made online in advance or via assistance desks in the main arrivals area.

Luggage services include luggage storage, wrapping, and lost property assistance.

• Self-service luggage lockers are available on Level 0 near the bus station.
• Lost property left on aircraft or within the terminal is managed via the airport's official website reporting tool or desk on Level 2.
• Luggage wrapping and protection services are located in the main departures hall on Level 3.

Brussels Airport provides dedicated amenities for travellers with children.

• Baby changing facilities are integrated into most main toilet blocks across all pier levels.
• Strollers are available for use airside past security in both Pier A and Pier B.
• Dedicated play areas for young children are situated in the main gate areas.

• Free Unlimited Wi-Fi
• Luggage Storage Lockers
• Pharmacy
• Medical Centre
• Prayer & Meditation Rooms
• Duty Free Shopping
• ATMs & Exchange Desks

現地の緊急連絡先: 112 (National Emergency Number, Free dial).

• Dial 112 from any telephone for general emergency services, including medical emergencies and fire.
• A first-aid medical station staffed by medical personnel is located landside within the main terminal building.
• If you lose your passport, report immediately to the Belgian Federal Police station located in the airport complex.

• パスポートの有効期限、必要なビザ、ETA、または入国申告を確認してください。
• 前日に搭乗券で出発ターミナルを確認してください。
• 着陸した瞬間にオンラインになるよう、旅行用eSIMを有効にしてください。
• オフライン地図をダウンロードし、ホテルの住所と予約番号をスクリーンショットしておきましょう。
• 旅行することを銀行に伝え、予備の支払いカードを持ち歩いてください。
• 現地の緊急連絡先と大使館の連絡先を携帯電話に保存してください。
• パスポートを写真に撮り、オフラインでアクセスできる場所にコピーを保存してください。
• 目的地の受託手荷物許容量と制限品目を確認してください。

空港の運営状況は変更されることがあります。ご旅行前に、ターミナル、運賃、時刻表を以下の公式情報源で必ずご確認ください。

• Brussels Airport Official Site公式空港情報
• Belgian Immigration Office (FPS Interior)政府機関情報
• Belgian Customs and Excise (FPS Finance)政府機関情報
• STIB-MIVB Brussels Public Transport公式交通機関情報
• NMBS / SNCB Belgian Railways公式交通機関情報
• De Lijn Public Bus Company公式交通機関情報