Soekarno-Hatta International Airport (CGK)

Upon arrival, international passengers undergo border control, luggage collection, and customs inspection prior to entering the public arrival concourse.

• Follow clear overhead signage from the arrival gate to the primary immigration hall.
• Proceed to the appropriate immigration counter or automated gate; travellers requiring a Visa on Arrival (VoA) should pay at the dedicated payment desk prior to immigration control if not purchased online in advance.
• Collect checked luggage from the baggage carousels indicated on the arrival display screens.
• Complete the mandatory Indonesian electronic customs declaration (e-CD) form online prior to passing through customs scanners.
• Exit into the main arrivals concourse where ground transport, currency exchange, and official taxi stands are located.

• 電車

  Airport Rail Link (KAI Bandara)

  Express train connecting the airport terminal station to central Jakarta hubs such as BNI City and Manggarai stations.

  所要時間:

  Typically 45 to 55 minutes

  目安料金:

  Roughly IDR 50,000 to IDR 70,000 per person

• バス

  Official Airport Bus (DAMRI)

  Direct bus services running at regular intervals to various destinations across Greater Jakarta, including Gambir station.

  所要時間:

  Typically 60 to 90 minutes depending on traffic conditions

  目安料金:

  Roughly IDR 80,000 to IDR 100,000

• タクシー

  Metered Taxi (e.g. Blue Bird)

  Official metered taxis available at designated stands outside each terminal. Additional toll charges apply.

  所要時間:

  Typically 45 to 90 minutes depending on toll road traffic

  目安料金:

  Roughly IDR 150,000 to IDR 250,000 plus toll fees

• 配車サービス

  App-Based Rideshare (Grab / Gojek)

  Pickups take place at designated rideshare zones located outside the terminal arrival halls.

  所要時間:

  Typically 45 to 90 minutes depending on traffic

  目安料金:

  Roughly IDR 150,000 to IDR 250,000 plus toll fees

Transferring between terminals requires using the automated Kalaya (Skytrain) inter-terminal transit system or airport shuttle buses.

• The free Skytrain links Terminals 1, 2, 3, and the Airport Rail Link station.
• Passengers transferring from international to domestic flights must clear immigration, retrieve baggage, and pass customs before re-checking bags at the domestic departures area.
• Allow at least 2 to 3 hours between connecting flights to account for terminal transfers and security processing.

Complimentary wireless internet access is available throughout all passenger terminals.

• Select the official airport Wi-Fi network from your device's network settings.
• A captive portal will prompt you to accept terms and conditions to establish a connection.
• Local SIM cards and mobile data passes are available for purchase from telecom counters located in the arrivals hall.

Full banking and currency exchange services operate within all terminal facilities.

• Automated Teller Machines (ATMs) accepting major international cards are located in both arrival and departure areas.
• Official currency exchange desks are available in the arrivals hall after clearing customs.
• Major credit cards are widely accepted at airport shops and transport counters, though local currency (IDR) is required for minor expenses.

A broad range of local Indonesian food stalls, international fast-food chains, and coffee outlets operate across all terminals.

• Dining options are available both landside (before security) and airside (after security).
• Terminal 3 offers the widest choice of international and regional dining options.
• Halal options are standard and widely available throughout all airport dining areas.

Airline business lounges and pay-per-use lounges are available, predominantly in Terminal 3.

• Garuda Indonesia operates flag lounges in Terminal 3 for premium class passengers and eligible frequent flyers.
• Independent pay-per-use lounges offer comfortable seating, food, and shower facilities for international travellers.
• Access can be booked online in advance or paid at the lounge entry subject to availability.

Transit accommodation is available both inside Terminal 3 airside and in close proximity to the airport grounds.

• A transit hotel operates within Terminal 3 for passengers awaiting connecting flights without leaving the airside area.
• Several international chain hotels are located within a 5 to 15 minute shuttle ride from the airport terminals.
• Booking accommodation in advance is recommended during peak travel periods.

Baggage assistance, storage, and wrapping services are accessible in the primary passenger terminals.

• Left-luggage and storage facilities are available in Terminal 3 for travellers wanting to store bags short-term.
• Luggage wrapping services operate near the main departure check-in rows.
• Enquire at the airline ground handling desk in the arrival hall for delayed or damaged baggage claims.

Facilities for families traveling with infants and young children are provided across the airport.

• Dedicated baby care rooms equipped with changing tables and private nursing spaces are located near major restroom blocks.
• Children's play areas are available in the departure lounge areas of Terminal 3.
• Stroller assistance can be requested via your airline ground staff at check-in or landing.

• Baby care rooms
• Luggage wrapping
• Left baggage storage
• Free inter-terminal Skytrain
• ATMs and currency exchange
• Prayer rooms (Musholla)
• Smoking lounges
• Medical clinics

現地の緊急連絡先: 112 (National Emergency), 110 (Police), 118 (Ambulance).

• Port Health Office (KKP) medical clinics operate within the airport for immediate health issues.
• Airport security personnel and customer service help desks are stationed throughout all terminals for urgent assistance.
• For lost passports, contact your nation's embassy in Jakarta immediately after reporting the loss to airport police.

• パスポートの有効期限、必要なビザ、ETA、または入国申告を確認してください。
• 前日に搭乗券で出発ターミナルを確認してください。
• 着陸した瞬間にオンラインになるよう、旅行用eSIMを有効にしてください。
• オフライン地図をダウンロードし、ホテルの住所と予約番号をスクリーンショットしておきましょう。
• 旅行することを銀行に伝え、予備の支払いカードを持ち歩いてください。
• 現地の緊急連絡先と大使館の連絡先を携帯電話に保存してください。
• パスポートを写真に撮り、オフラインでアクセスできる場所にコピーを保存してください。
• 目的地の受託手荷物許容量と制限品目を確認してください。

空港の運営状況は変更されることがあります。ご旅行前に、ターミナル、運賃、時刻表を以下の公式情報源で必ずご確認ください。

• Soekarno-Hatta International Airport Official Portal公式空港情報
• Directorate General of Immigration Indonesia政府機関情報
• Directorate General of Customs and Excise Indonesia政府機関情報
• KAI Bandara Official Airport Rail Services公式交通機関情報
• DAMRI Airport Transport Service公式交通機関情報
• Ministry of Health Republic of Indonesia政府機関情報