Charlotte Douglas International Airport (CLT)

International passengers disembark at Concourse D and proceed through US Federal Inspection Services before entering the main terminal arrivals hall.

• Follow signs for Passport Control upon exiting the aircraft at Concourse D.
• Present travel documents to US Customs and Border Protection officers at passport control.
• Collect checked luggage from the dedicated baggage reclaim carousels within the secure customs area.
• Clear customs inspection with your declared goods and baggage.
• Exit the secure area into the main terminal baggage claim level to access ground transport or connecting flights.

• バス

  Public Bus

  The Charlotte Area Transit System (CATS) Sprinter Bus (Route 5) operates between the lower level zone of the terminal and Charlotte Transportation Centre in Uptown.

  所要時間:

  roughly 25-35 minutes

  目安料金:

  typically 2.20 USD

• 配車サービス

  Rideshare

  App-based rideshare services pick up passengers at designated zones outside the lower level arrivals curb.

  所要時間:

  roughly 15-25 minutes

  目安料金:

  typically 20-35 USD

• タクシー

  Taxi

  Taxis are available from the lower level curb outside baggage claim, with metered and flat-rate fares to central Charlotte.

  所要時間:

  roughly 15-25 minutes

  目安料金:

  typically 25-35 USD

• レンタカー

  Rental Car

  The Consolidated Rental Car Facility is directly across from the terminal building, accessible via covered walkways from baggage claim.

  所要時間:

  roughly 15-25 minutes (drive time)

  目安料金:

  varies by rental company

Transferring between domestic flights takes place airside, whereas international arrivals must re-screen prior to connecting.

• Domestic-to-domestic connections do not require exiting the secure area; all concourses are linked airside.
• International arrivals clearing customs must hand off re-checked baggage at the transfer counter and pass through TSA security screening.
• Walking between concourses takes roughly 10-20 minutes depending on the gate location.
• Allow a minimum of 90 to 120 minutes for international-to-domestic transfers.

Free Wi-Fi is provided throughout the passenger terminal and all concourses.

• Select the official network named CLT Free WiFi on your device settings.
• Accept the standard terms of use on the pop-up portal page to connect.
• No user registration or payment is required.
• Power outlets and USB charging points are situated in seating areas across all concourses.

Cash machines and currency exchange facilities are located landside and airside.

• Automated Teller Machines (ATMs) operated by major domestic banks are situated across the terminal.
• Foreign currency exchange counters are positioned in the main terminal area and near Concourse D.
• Card payments (Visa, Mastercard, Express) are accepted at nearly all shops, dining venues, and transport points.
• Contact your issuing bank before travelling to ensure international card usage is enabled.

A broad range of local and national food outlets is distributed throughout the central Atrium and concourses.

• The central Atrium area features sit-down restaurants, national fast-food options, and coffee shops.
• Concourse corridors offer takeaway kiosks, express cafes, and bars.
• Vegetarian, vegan, and gluten-free dietary choices are marked on menus across major dining spots.
• Most outlets open early morning to accommodate early departures and close after late evening flights.

Airline lounges and premium lounges are located in the secure airside areas.

• American Airlines Admirals Club lounges operate in Concourse B, Concourse C, and the Concourse D/E connector.
• The American Express Centurion Lounge is located on the Mezzanine level above the Plaza between Concourses D and E.
• Priority Pass holders may access eligible network locations subject to space availability.
• Single-day passes can be purchased at select lounge reception desks if capacity permits.

There are no hotels directly inside the terminal building, but numerous options exist within a short driving distance.

• Courtesy shuttles for nearby airport hotels pick up on the lower level outside baggage claim.
• Direct-dial hotel reservation boards are located in the baggage claim area for immediate bookings.
• Multiple major hotel chains operate properties within 2 to 5 miles of the airport site.
• Uptown Charlotte hotels can be reached within 15 to 25 minutes by taxi, rideshare, or bus.

Baggage reclaim carousels are located on the lower level of the main passenger terminal.

• Carousels are divided into Zone A (Concourses A/B) and Zone B (Concourses C/D/E) on the lower level.
• International arriving luggage is retrieved inside the secure FIS area prior to clearing customs.
• Luggage trolleys are available for rent near the carousels and main entrances.
• Airline baggage service desks are situated in the baggage claim area for reporting missing or damaged luggage.

Facilities for families with children are provided throughout the terminal building.

• Private Mother's Rooms equipped with seats, power outlets, and sinks are available in several concourses.
• Companion care and family restrooms are situated alongside main restroom groups.
• Baby-changing tables are standard in all public restrooms across the airport.
• Strollers can be used up to the aircraft boarding gate on outbound flights.

• Mother's Rooms
• Interfaith Chapel
• Service Animal Relief Areas
• Currency Exchange
• ATMs
• Charging Stations
• Accessible Restrooms

現地の緊急連絡先: 911

• Dial 911 from any mobile device or landline for immediate medical, fire, or police emergency response.
• Airport Police personnel are stationed throughout the terminal to assist with urgent safety issues.
• For lost passports or official document issues, contact US Customs and Border Protection officers or your home diplomatic mission.

• パスポートの有効期限、必要なビザ、ETA、または入国申告を確認してください。
• 前日に搭乗券で出発ターミナルを確認してください。
• 着陸した瞬間にオンラインになるよう、旅行用eSIMを有効にしてください。
• オフライン地図をダウンロードし、ホテルの住所と予約番号をスクリーンショットしておきましょう。
• 旅行することを銀行に伝え、予備の支払いカードを持ち歩いてください。
• 現地の緊急連絡先と大使館の連絡先を携帯電話に保存してください。
• パスポートを写真に撮り、オフラインでアクセスできる場所にコピーを保存してください。
• 目的地の受託手荷物許容量と制限品目を確認してください。

空港の運営状況は変更されることがあります。ご旅行前に、ターミナル、運賃、時刻表を以下の公式情報源で必ずご確認ください。

• Charlotte Douglas International Airport Official Site公式空港情報
• US Customs and Border Protection政府機関情報
• City of Charlotte - CATS Transit Information公式交通機関情報
• Official Portal of the US Government - Emergency Services政府機関情報