São Paulo/Guarulhos International Airport (GRU)

Arriving passengers move through immigration control, collect baggage, pass customs clearance, and exit into the landside arrival hall.

• Follow signs for passport control (Polícia Federal) immediately upon exiting the aircraft.
• Present a valid passport along with any necessary visa documents to border officers.
• Proceed down to the baggage reclaim area to retrieve checked luggage from the designated carousel.
• Pass through customs control (Receita Federal), filing an electronic duty declaration (e-DBV) if carrying goods above the standard allowance.

• 電車

  Rail (CPTM Line 13-Jade)

  Train service connecting the airport rail station to Luz station in central São Paulo, accessible via a free airport inter-terminal shuttle.

  所要時間:

  roughly 35-60 minutes

  目安料金:

  typically R$ 5 - R$ 10

• バス

  Executive Bus Service (EMTU)

  Air-conditioned express coach connecting airport terminals to key hubs such as Avenida Paulista and Tietê Bus Terminal.

  所要時間:

  roughly 60-90 minutes depending on traffic

  目安料金:

  typically R$ 35 - R$ 45

• タクシー

  Prepaid Airport Taxi (Guarucoop)

  Official airport taxi concessionaire operating fixed-rate desks inside arrival halls.

  所要時間:

  roughly 45-90 minutes depending on traffic

  目安料金:

  typically R$ 100 - R$ 180

• 配車サービス

  Rideshare (Uber / 99)

  App-based rides requested to designated pickup zones located outside passenger terminal curbs.

  所要時間:

  roughly 45-90 minutes depending on traffic

  目安料金:

  typically R$ 60 - R$ 130

Transferring between international and domestic flights involves clearing border controls and changing terminals.

• Free shuttle buses run regularly landside to connect Terminals 1, 2, 3, and the CPTM train station.
• Passengers changing from international to domestic routes must clear passport control and customs, collect luggage, and check in for their onwards flight.
• A minimum transfer window of 2.5 to 3 hours is recommended for connections involving an international leg.

Complimentary wireless internet service is available across all terminal areas.

• Select the official network SSID named 'GRU Wi-Fi' on your device.
• Complete a brief portal registration page to gain access.
• Complimentary connectivity sessions are provided, which can be renewed when expired.

Currency exchange desks and cash machines are located in landside and airside zones.

• Automated teller machines (ATMs) supporting international card networks are situated in Terminals 2 and 3 arrivals halls.
• Foreign exchange booths operate in international arrival and departure corridors for BRL conversion.
• Payment cards are widely accepted throughout Brazil, but holding modest cash amounts is practical for smaller expenses.

A range of dining places, coffee shops, and fast-food outlets operate across public and departure zones.

• Food courts offering Brazilian and international options are located in Terminals 2 and 3 landside areas.
• Airside departure concourses feature quick-service bakeries, cafes, and sit-down dining.
• Select food and beverage vendors in Terminal 3 operate 24 hours a day.

Airline lounges and independent pay-per-use lounge facilities operate mainly within Terminal 3 and Terminal 2 airside zones.

• Terminal 3 hosts several international airline lounges alongside independent membership networks.
• Single-entry lounge passes can frequently be purchased directly at the entrance, subject to capacity.
• Facilities generally offer seating areas, light meals, beverages, shower amenities, and Wi-Fi access.

Accommodations are situated directly inside the international terminal complex as well as in the immediate airport zone.

• A transit hotel is located airside inside Terminal 3 for international passengers in transit without entering Brazil.
• Landside hotel properties operate within the airport precinct and adjacent commercial corridors.
• Most major off-site airport hotels offer complimentary shuttle transfers to and from Terminals 2 and 3.

Baggage deposit and protective wrapping facilities are provided within main passenger areas.

• Left-luggage (Guarda-Volume) counters operate 24 hours a day in Terminal 2 landside zones.
• Luggage wrapping services are located near check-in rows across Terminals 2 and 3.
• Lost luggage inquiries should be directed to your operating airline's baggage desk or terminal ground staff.

Basic family facilities and baby care rooms are distributed throughout the passenger terminals.

• Baby care facilities equipped with changing surfaces and sink facilities are co-located near primary restroom blocks.
• Priority lanes are provided for families travelling with infants at passport control and main security screening checkpoints.
• Spacious family restrooms are located in both landside and airside concourses.

• Medical Centre
• Pharmacies
• Post Office
• Left Luggage
• Currency Exchange
• Prayer Room
• Duty Free Stores

現地の緊急連絡先: 190 (Police), 192 (Ambulance), 193 (Fire).

• For medical aid inside the airport, contact terminal ground staff or locate the first-aid station situated in Terminal 2.
• Report a lost passport immediately to the Polícia Federal office within the terminal and contact your home embassy.
• National emergency telephone numbers in Brazil are 190 for Military Police, 192 for SAMU medical emergency, and 193 for Fire Brigade.

• パスポートの有効期限、必要なビザ、ETA、または入国申告を確認してください。
• 前日に搭乗券で出発ターミナルを確認してください。
• 着陸した瞬間にオンラインになるよう、旅行用eSIMを有効にしてください。
• オフライン地図をダウンロードし、ホテルの住所と予約番号をスクリーンショットしておきましょう。
• 旅行することを銀行に伝え、予備の支払いカードを持ち歩いてください。
• 現地の緊急連絡先と大使館の連絡先を携帯電話に保存してください。
• パスポートを写真に撮り、オフラインでアクセスできる場所にコピーを保存してください。
• 目的地の受託手荷物許容量と制限品目を確認してください。

空港の運営状況は変更されることがあります。ご旅行前に、ターミナル、運賃、時刻表を以下の公式情報源で必ずご確認ください。

• https://www.gru.com.br/公式空港情報
• https://www.gov.br/pf政府機関情報
• https://www.gov.br/receitafederal政府機関情報
• https://www.cptm.sp.gov.br/公式交通機関情報
• https://www.emtu.sp.gov.br/公式交通機関情報
• https://www.gov.br/saude政府機関情報