Mexico City International Airport (Benito Juárez) (MEX)

Arriving international passengers proceed through immigration control, baggage claim, and customs before reaching the public arrival halls.

• Follow signs for Migración (Immigration) upon exiting the aircraft.
• Present a valid passport and required entry documentation to immigration officers for entry inspection.
• Collect checked baggage from the baggage carousels in the designated arrivals zone.
• Proceed to Aduana (Customs) where luggage passes through security screening or physical inspection.
• Exit into the public arrivals hall to access local transport, currency exchange, and airport amenities.

• 電車

  Metrobús (Line 4)

  Public bus service picking up outside both T1 and T2, running directly to the historic city centre (Centro Histórico) and Buenavista.

  所要時間:

  roughly 45-60 minutes

  目安料金:

  typically under 50 MXN

• 電車

  Metro (Line 5)

  Terminal Aérea station is located a short walk outside Terminal 1. Requires transfer to other lines to reach the city centre.

  所要時間:

  roughly 40-50 minutes to central hubs

  目安料金:

  typically under 10 MXN

• タクシー

  Authorized Taxi

  Prepaid taxis booked and paid for at official airport modules inside the terminal before boarding.

  所要時間:

  roughly 30-60 minutes depending on traffic

  目安料金:

  typically 250-450 MXN depending on destination zone

• 配車サービス

  Rideshare Services

  Booked via mobile applications; pickup locations may require walking to designated zones outside terminal exits.

  所要時間:

  roughly 30-60 minutes depending on traffic

  目安料金:

  typically 150-350 MXN depending on demand

• バス

  Intercity Bus

  Direct coach services depart from designated bus terminals at T1 and T2 to surrounding regional cities such as Puebla and Cuernavaca.

  所要時間:

  varies by destination (roughly 1.5-3 hours)

  目安料金:

  typically 200-500 MXN depending on destination

Transfers between Terminal 1 and Terminal 2 require transport across the airport perimeter.

• The Aerotrén monorail links T1 and T2 airside, accessible to passengers holding valid boarding passes for connecting flights.
• Landside shuttle buses operate between T1 and T2 for non-connecting passengers, airport staff, or those without active boarding passes.
• Allow at least 2 to 3 hours for self-transfers involving baggage re-checking or terminal changes.

Free Wi-Fi access is provided across passenger terminal areas.

• Connect to the official network listed on local terminal signage.
• Accept basic terms and conditions on the landing browser page to connect.
• Connection speeds can vary during peak passenger traffic periods.

Banking and foreign exchange facilities are located throughout both terminals.

• Automated teller machines (ATMs) operated by major national banks are present in public arrival areas.
• Official Casas de Cambio (currency exchange booths) operate in both T1 and T2 concourses.
• Payment cards are widely accepted at official taxi counters, airport shops, and restaurants.

Dining choices range from grab-and-go outlets to traditional Mexican restaurants.

• Food courts and individual dining venues operate airside and landside in T1 and T2.
• Options include local Mexican dishes, international fast-food chains, and coffee shops.
• Tap water in the airport is non-potable; bottled water is widely sold.

Multiple airline and independent airport lounges are located across T1 and T2.

• Aeroméxico Premier lounges are situated in Terminal 2 airside zones.
• Independent and bank-affiliated lounges operate in both T1 and T2.
• Access depends on ticket class, frequent-flyer status, or paid day-pass availability.

Hotels are located directly within or connected to the terminal buildings.

• Terminal 1 connects directly to major hotel properties via walkways.
• Terminal 2 houses an in-terminal hotel on the upper levels.
• Capsule hotels providing short-stay sleeping pods operate in both terminals.

Baggage storage and porter assistance are available to arriving travellers.

• Left-luggage lockers and storage facilities operate 24 hours in T1 and T2 landside areas.
• Official uniformed porters assist with baggage in return for a customary tip.
• Lost property offices handle items left within common terminal spaces.

Essential family facilities are integrated into the main terminal layouts.

• Baby-changing tables are located in primary restroom facilities.
• Lifts are positioned throughout all levels to support strollers and pushchairs.
• Airline staff can arrange gate-check stroller pickup upon arrival.

• ATMs
• Currency exchange
• Intercity bus station
• Left luggage
• Medical centers
• Pharmacies
• Wheelchair assistance

現地の緊急連絡先: 911

• First-aid and medical services (Sanidad Internacional) operate in both terminals.
• Airport security and national police officers patrol terminal concourses.
• For a lost passport, contact your local consulate or embassy in Mexico City after making a police report.

• パスポートの有効期限、必要なビザ、ETA、または入国申告を確認してください。
• 前日に搭乗券で出発ターミナルを確認してください。
• 着陸した瞬間にオンラインになるよう、旅行用eSIMを有効にしてください。
• オフライン地図をダウンロードし、ホテルの住所と予約番号をスクリーンショットしておきましょう。
• 旅行することを銀行に伝え、予備の支払いカードを持ち歩いてください。
• 現地の緊急連絡先と大使館の連絡先を携帯電話に保存してください。
• パスポートを写真に撮り、オフラインでアクセスできる場所にコピーを保存してください。
• 目的地の受託手荷物許容量と制限品目を確認してください。

空港の運営状況は変更されることがあります。ご旅行前に、ターミナル、運賃、時刻表を以下の公式情報源で必ずご確認ください。

• https://www.aicm.com.mx/公式空港情報
• https://www.gob.mx/inm政府機関情報
• https://www.sat.gob.mx/政府機関情報
• https://www.metrobus.cdmx.gob.mx/公式交通機関情報
• https://www.gob.mx/911政府機関情報