Norman Y. Mineta San José International Airport (SJC)

International passengers disembark, proceed through US immigration and customs inspection, retrieve checked luggage, and exit into the public arrivals area.

• Follow signs to United States Customs and Border Protection (CBP) inspection upon exiting the aircraft.
• Present your passport, visa or ESTA authorization, and required entry documentation to the immigration officer.
• Collect all checked baggage from the designated carousels before proceeding through customs clearance.
• Submit to agricultural and customs inspection as directed by CBP officers prior to exiting to the landside terminal area.
• Exit into the main arrivals hall, where ground transportation options and rental car shuttles are clearly signposted.

• 電車

  Santa Clara Valley Transportation Authority (VTA) / Caltrain

  VTA Route 60 operates frequently between terminals, connecting to light rail for downtown San Jose or Caltrain for San Francisco.

  所要時間:

  roughly 20-35 minutes to downtown San Jose

  目安料金:

  typically $2.50 USD for VTA bus/light rail

• 配車サービス

  Uber / Lyft

  Designated pick-up zones are located on the ground level of the Terminal A garage and south of Terminal B.

  所要時間:

  roughly 10-20 minutes to downtown San Jose

  目安料金:

  typically $18 - $35 USD depending on demand and destination

• タクシー

  On-demand city licensed taxis

  Taxi ranks are positioned directly outside the baggage claim areas at both Terminal A and Terminal B.

  所要時間:

  roughly 10-20 minutes to downtown San Jose

  目安料金:

  typically $20 - $35 USD (metered rate)

• レンタカー

  Various major rental agencies

  The Consolidated Rental Car Centre is located directly opposite Terminal B, accessible via walking or terminal shuttles.

  所要時間:

  roughly 10-20 minutes to central San Jose

  目安料金:

  varies according to vehicle type and provider

Transferring between flights at SJC is straightforward due to the linear design and airside connection between terminals.

• Domestic-to-domestic connections do not require re-clearing security if remaining within the post-security concourse.
• International arriving passengers must collect baggage, pass through CBP clearance, and re-screen at TSA security for connecting flights.
• Terminal A and Terminal B are joined airside by a pedestrian walkway.
• Allow at least 90 minutes to 2 hours for international-to-domestic connections.

Complimentary high-speed Wi-Fi access is available throughout all public areas of Terminal A and Terminal B.

• Select the official airport Wi-Fi network (SJC Free Wi-Fi) on your device.
• Accept the terms of service on the browser pop-up page to establish a connection.
• No registration or personal password is required for basic access.

Automated teller machines (ATMs) are situated landside and airside in both terminals; foreign exchange counters are limited.

• ATMs accept major international debit and credit card networks across both terminals.
• Credit and debit cards are universally accepted by transport providers, shops, and dining establishments.
• Currency exchange facilities are minimal; converting funds prior to arrival or using ATMs is advisable.

A range of dining options, including local regional chains and grab-and-go outlets, is located after security.

• Most food outlets are situated airside in the main concourses of Terminal A and Terminal B.
• Dining hours generally align with scheduled daily flight departure programmes.
• Vending machines serving snacks and beverages are accessible 24 hours a day.

Airline and independent lounges offer seating, refreshments, and business workspace in Terminal A.

• The Club at SJC is located in Terminal A near Gate 15 and offers day-pass access to all passengers.
• Access can be purchased online or at the lounge entry subject to space availability.
• Lounge amenities include complimentary refreshments, Wi-Fi, and power outlets.

Several hotel properties operate adjacent to the airport perimeter, many providing complimentary shuttle transfers.

• No hotel is directly attached to the terminal buildings.
• Courtesy phone boards for hotel shuttles are located near the baggage claim exits.
• Hotel shuttle pick-up zones are positioned outside the arrivals curbsides of both terminals.

Baggage carousels are located on the ground level of both Terminal A and Terminal B landside areas.

• Check overhead monitors in the arrivals hall to identify your flight's assigned luggage carousel.
• Luggage carts are available for hire near the baggage claim carousels.
• For lost or damaged luggage, visit your operating airline's baggage service office located in the terminal.

Facilities for travellers with children are available in both concourses past security checkpoints.

• Private nursing rooms equipped with seating and power outlets are located in both Terminal A and Terminal B.
• All major public restrooms feature baby-changing tables.
• All-gender and family restrooms are distributed across the airport concourses.

• Free Wi-Fi
• ATMs
• Nursing Suites
• Pet Relief Areas
• Rental Car Centre
• Accessible Restrooms
• Power Charging Stations

現地の緊急連絡先: 911 (Police, Fire, Ambulance)

• In an immediate life-threatening emergency, dial 911 from any mobile phone or landline.
• Contact airport police or uniformed staff for security and medical assistance within the terminals.
• If your passport is lost, contact your home nation's nearest embassy or consulate in San Francisco or San Jose immediately.

• パスポートの有効期限、必要なビザ、ETA、または入国申告を確認してください。
• 前日に搭乗券で出発ターミナルを確認してください。
• 着陸した瞬間にオンラインになるよう、旅行用eSIMを有効にしてください。
• オフライン地図をダウンロードし、ホテルの住所と予約番号をスクリーンショットしておきましょう。
• 旅行することを銀行に伝え、予備の支払いカードを持ち歩いてください。
• 現地の緊急連絡先と大使館の連絡先を携帯電話に保存してください。
• パスポートを写真に撮り、オフラインでアクセスできる場所にコピーを保存してください。
• 目的地の受託手荷物許容量と制限品目を確認してください。

空港の運営状況は変更されることがあります。ご旅行前に、ターミナル、運賃、時刻表を以下の公式情報源で必ずご確認ください。

• San José International Airport Official Website公式空港情報
• US Customs and Border Protection政府機関情報
• Santa Clara Valley Transportation Authority (VTA)公式交通機関情報
• Caltrain Peninsula Commuter Rail Service公式交通機関情報
• Centers for Disease Control and Prevention政府機関情報