Jomo Kenyatta International Airport (NBO)

Arriving passengers disembark into the terminal, complete health screening where required, pass through immigration control, retrieve baggage, and clear customs before exiting into the public arrivals hall.

• Follow overhead signs towards international arrivals and present health documentation if requested by health officials.
• Proceed to immigration counters with a valid passport and completed travel authorization or visa documentation.
• Collect checked baggage from the designated carousel in the baggage reclaim hall.
• Pass through customs inspection, declaring any items exceeding duty-free limits or restricted goods.
• Exit into the main public arrivals area where transport desks, currency exchange, and SIM card vendors are located.

• 网约车

  App-based Rideshare

  Services such as Uber and Bolt operate from designated pick-up zones outside the arrivals area.

  时长:

  roughly 30–60 minutes

  典型费用:

  typically KES 1,000–2,000

• 出租车

  Official Airport Taxi

  Yellow-banded or authorized airport taxis are bookable at official desks inside the arrivals hall.

  时长:

  roughly 30–60 minutes

  典型费用:

  typically KES 2,500–3,500

• 火车

  Commuter Rail Link

  Kenya Railways operates scheduled train connections linking Embakasi Village station near the airport to Nairobi Central Station.

  时长:

  roughly 20–30 minutes to Central Station

  典型费用:

  typically KES 100–500

Transferring between international and domestic flights involves clearing immigration and customs, then moving to the appropriate sub-terminal.

• Passengers moving from international to domestic flights must clear immigration, claim baggage, and clear customs first.
• Sub-terminals 1A through 1E are within walking distance of one another via covered walkways.
• Transfers between Terminal 1 and Terminal 2 require a short walk or taxi ride outside the secure area.
• Allow a minimum of 2 to 3 hours between connecting flights to ensure adequate time for transfer procedures.

Free Wi-Fi access is provided across the main passenger terminal areas.

• Select the airport's public Wi-Fi network on your mobile device.
• Accept the terms and conditions on the landing page to establish a connection.
• Signal quality is strongest inside the main departure gates and lounge areas.
• Local SIM cards with mobile data plans can be acquired in the arrivals area as an alternative.

The currency is the Kenyan Shilling (KES). ATMs and currency exchange counters are available in the arrivals precinct.

• ATMs supporting international bank cards (Visa and Mastercard) are situated in Terminal 1 and Terminal 2 arrivals.
• Licensed currency exchange offices operate in both arrival and departure zones.
• Credit cards are widely accepted at established hotels and major outlets, while mobile money (M-Pesa) is used extensively across Kenya.

A range of dining establishments, coffee shops, and snack bars are available both before and after security.

• Coffee shops offering light meals and beverages are located in landside arrival zones.
• Airside departure halls feature sit-down restaurants and international quick-service choices.
• Most food and beverage outlets accept credit cards and local cash.

Several airline and independent lounges operate in the Terminal 1 airside departures area.

• Kenya Airways operates the Pride Lounge and Simba Lounge in Terminal 1A for premium passengers and frequent flyers.
• Independent lounges are available for pay-per-use access or via lounge membership programmes.
• Facilities generally offer Wi-Fi, comfortable seating, complimentary refreshments, and flight status displays.

Accommodation options range from transit facilities near the airfield to major hotels along the airport corridor.

• An on-site airport hotel is located nearby within the airport master precinct.
• Numerous international business hotels are located 10 to 15 minutes away along Mombasa Road.
• Nairobi city centre hotels are reachable within 30 to 60 minutes depending on road traffic.

Baggage trolleys, lost property desks, and luggage wrapping services are available in the terminal.

• Complimentary luggage trolleys are positioned near baggage claim carousels.
• Report missing or damaged luggage immediately at the airline baggage service office prior to exiting customs.
• Luggage wrapping services are located landside in the departures check-in area.

Basic family facilities, including baby care amenities, are available within the main terminals.

• Baby changing facilities are situated in designated restrooms across Terminal 1 and Terminal 2.
• Strollers are permitted through security up to the aircraft boarding gate.
• Priority assistance for families with small children is often provided at immigration lines.

• ATMs
• Currency exchange
• SIM card kiosks
• Duty-free shops
• Airline lounges
• Prayer rooms
• Restaurants and cafes
• Medical station

当地紧急电话: 999 / 112

• In a medical emergency within the terminal, notify airport security or visit the Port Health clinic in Terminal 1.
• For lost passports, contact your nation's embassy or high commission in Nairobi and report to airport police.
• National emergency services in Kenya can be contacted by calling 999 or 112 from any telephone.

• 检查您的护照有效期以及所需的任何签证、ETA或入境申报。
• 提前一天确认登机牌上的出发航站楼。
• 激活旅行 eSIM，确保落地后立即上网。
• 下载离线地图，并截图保存酒店地址和预订号。
• 告知银行您将旅行，并备用一张支付卡。
• 在手机中保存当地紧急电话和您使馆的联系方式。
• 拍摄护照照片，并将副本存储在可离线访问的地方。
• 检查您目的地的行李限额和任何违禁物品。

机场运营情况会发生变化。旅行前务必通过以下官方来源确认航站楼、票价和时刻表。

• Kenya Airports Authority机场官方来源
• Directorate of Immigration Services Kenya政府来源
• Kenya Revenue Authority Customs政府来源
• Kenya Railways Corporation官方交通来源