Helsinki-Vantaa Airport (HEL)

Arriving passengers follow clear overhead signage through passport control (for non-Schengen flights), baggage reclaim, customs, and directly into the central arrivals hall.

• Disembark and follow signs towards Baggage Claim and Exit.
• Passengers arriving from non-Schengen countries pass through passport control operated by the Finnish Border Guard.
• Proceed to the central baggage reclaim hall to collect checked luggage from designated carousels.
• Pass through Finnish Customs, choosing the green channel if carrying goods within standard duty-free limits, or the red channel if declaring items.
• Exit into the arrivals hall, which connects directly to the underground train station, bus terminals, taxi ranks, and airport hotels.

• 火車

  HSL (Helsinki Region Transport)

  Commuter trains P and I run frequently from the underground station located directly beneath the terminal to Helsinki Central Station.

  所需時間:

  roughly 30 minutes

  預計費用:

  typically EUR 4 - EUR 5 (ABC zone ticket)

• 巴士

  HSL (Helsinki Region Transport)

  Local bus line 600 provides direct surface route connection between the airport and central Helsinki.

  所需時間:

  roughly 40-50 minutes

  預計費用:

  typically EUR 4 - EUR 5 (ABC zone ticket)

• 計程車

  Contracted airport taxi operators

  Designated taxi ranks are situated immediately outside the main arrivals exit, featuring fixed-fare lanes and metered vehicles.

  所需時間:

  roughly 25-35 minutes

  預計費用:

  typically EUR 45 - EUR 60

• 租車

  Major international rental operators

  Rental desks are located inside the main corridor, with vehicle pickup areas nearby in the parking structures.

  所需時間:

  roughly 25-35 minutes to city centre

  預計費用:

  varies by provider and vehicle model

Transferring between flights takes place entirely within the single terminal structure.

• Schengen to Schengen transfers require no security or passport checks upon arrival.
• Non-Schengen connecting passengers must clear transfer security and passport control before reaching their departure gate.
• Clear overhead flight information screens guide passengers directly to their connecting gate area.

Complimentary unlimited Wi-Fi is provided throughout all areas of the airport terminal.

• Select the network named Finavia Free Wi-Fi.
• No registration, email address, or password is required to gain access.
• Workstations and power sockets are located near seating areas across the departure gates.

Finland uses the Euro (EUR); electronic card payments are standard across all services.

• ATMs supporting international cards are available in both arrivals and departures areas.
• Currency exchange desks operate within the departure and arrival concourses.
• Contactless cards and mobile payment methods are accepted by nearly all merchants, transport providers, and taxis.

A broad range of restaurants, cafes, and food markets are spread across the public and airside zones.

• Dining options range from local Nordic cuisine to international quick-service outlets.
• Select cafes operate on extended schedules to serve early morning and late night arrivals.
• Vegetarian, vegan, and gluten-free choices are standard across most food outlets.

Airline lounges and pay-per-use lounges are available in both Schengen and non-Schengen zones.

• Finnair operates dedicated lounges for eligible premium passengers and airline alliance status holders.
• Independent lounges offer entry via pay-per-use passes or membership programmes.
• Facilities generally include quiet workspaces, complimentary food and drinks, and shower amenities.

On-site accommodation options are accessible directly from the main terminal structure.

• Connected airport hotels can be reached on foot via covered walkways.
• Sleeping pods and short-stay rest facilities operate inside the security area for transit passengers.
• Additional airport hotels operate nearby and are accessible via local bus or train.

Baggage facilities include self-service storage lockers and lost property assistance.

• Automated luggage lockers are available inside the terminal for short- and long-term storage.
• Luggage wrapping and protection services are located in the departure hall.
• Enquiries regarding missing checked baggage should be handled directly at the airline ground handler's desk.

The terminal is equipped with dedicated amenities for families travelling with children.

• Children's play areas are situated near designated gate zones.
• Baby care facilities equipped with changing tables and private feeding areas are located near restrooms.
• Complimentary pushchairs are available airside for passenger use within the gates.

• Automated luggage lockers
• Pharmacy and basic medical products
• Quiet rest spaces
• Duty-free and retail stores
• Pet relief area
• Accessible toilet facilities

當地緊急電話: 112

• Dial 112 for immediate medical, police, or fire assistance anywhere in Finland.
• Terminal security officers and first-aid support can be summoned via any airport staff member.
• For lost passports, contact your national embassy in Helsinki and file a report with the local police.

• 檢查護照效期以及所需的簽證、ETA 或入境申報。
• 在出發前一天，於登機證上確認您的出發航廈。
• 啟用旅行 eSIM，確保您一落地即可上網。
• 下載離線地圖，並截圖您的飯店地址與訂房編號。
• 告知您的銀行您正在旅行，並攜帶備用付款卡。
• 在手機中儲存當地緊急電話號碼和您大使館的聯絡方式。
• 拍攝護照照片，並將副本儲存在可離線存取的地方。
• 檢查您的行李限額以及目的地任何限制攜帶的物品。

機場營運情況會變動。旅行前請務必透過下方官方來源確認航廈、票價和時間表。

• https://www.finavia.fi/en/airports/helsinki-airport機場官方來源
• https://raja.fi/en/frontpage政府官方來源
• https://tulli.fi/en/frontpage政府官方來源
• https://www.hsl.fi/en交通官方來源
• https://www.vr.fi/en交通官方來源
• https://112.fi/en/frontpage政府官方來源