Gatwick Airport (LGW)

Upon disembarking, follow signs to Passport Control, clear immigration and customs, collect your luggage, and emerge into the landside arrivals hall.

• Follow signage for 'Arrivals' and 'Passport Control' along the terminal corridors.
• Eligible travellers with biometric passports (UK, EU, US, Canada, Australia, Japan, and selected other nations) may use the automated ePassport gates.
• Proceed to the baggage reclaim hall and check the flight status screens for your designated carousel.
• Pass through UK Customs: use the Green Channel if you have nothing to declare, or the Red Channel if carrying goods exceeding duty-free allowances or restricted items.
• Exit into the landside arrivals hall where ground transport, information desks, and amenities are located.

• 火車

  Gatwick Express Train

  Non-stop train service running directly from the South Terminal railway station to London Victoria station.

  所需時間:

  roughly 30 minutes

  預計費用:

  typically £20-£25 one-way

• 火車

  Southern Rail Train

  Commuter train service connecting Gatwick South Terminal to London Victoria and secondary stops.

  所需時間:

  roughly 30-40 minutes

  預計費用:

  typically £10-£20 one-way

• 火車

  Thameslink Train

  Direct train routes connecting Gatwick South Terminal to London Bridge, Blackfriars, City Thameslink, and St Pancras International.

  所需時間:

  roughly 30-50 minutes

  預計費用:

  typically £10-£20 one-way

• 火車

  National Express Coach

  Long-distance coach service departing from both North and South Terminals to London Victoria Coach Station.

  所需時間:

  roughly 90-120 minutes

  預計費用:

  typically £7-£15 one-way

• 叫車服務

  Taxi / Rideshare

  Licenced black cabs, private hire vehicles, and app-based rideshares available at designated ranks outside both terminals.

  所需時間:

  roughly 60-90 minutes depending on traffic

  預計費用:

  typically £60-£100+

Transfers between North and South Terminals are handled via a free automated shuttle monorail; transfers to other London airports require road or rail transport.

• An automated inter-terminal shuttle monorail runs 24 hours a day between North and South Terminals, taking approximately 2 minutes.
• If you are connecting between two flights on separate tickets, you must clear immigration, collect your luggage, and transfer terminals to re-check in.
• For connections to London Heathrow (LHR), direct coach services operate between terminals with a travel time of roughly 65-80 minutes.

Free Wi-Fi is provided throughout both terminals for all passengers.

• Select the official network 'Free Gatwick Wi-Fi' on your device.
• Complete a brief registration form or sign in to establish internet access.
• Charging stations and power sockets are located near seating areas and cafes in both terminals.

Electronic and contactless card payments are standard across the UK, though cash facilities remain available.

• Automated teller machines (ATMs) supporting international bank cards are located airside and landside in both terminals.
• Currency exchange desks operate in arrivals and departures areas in both North and South Terminals.
• Contactless debit cards, credit cards, and digital wallets are accepted on all London public transport and by most retailers.

A wide range of dining outlets, fast-food chains, cafes, and pubs are available in both terminals.

• Landside arrivals halls feature coffee shops and express grocery outlets for quick refreshments.
• Airside departure areas provide sit-down restaurants, family eateries, and grab-and-go establishments.
• Dietary options including vegetarian, vegan, and halal selections are standard at most outlets.

Airline lounges and pay-per-use independent lounges operate in the departure zones of both terminals.

• Independent lounges such as No1 Lounge, Plaza Premium, and My Lounge offer pre-booking or walk-in access subject to space.
• Airline-operated lounges serve premium-cabin passengers and frequent flyer status holders.
• Lounges are located airside after passing through central security search areas.

Several major hotels are connected directly to the terminal buildings or situated within walking distance.

• The Hilton Gatwick is connected directly to the South Terminal by a covered walkway.
• The Sofitel Gatwick is connected directly to the North Terminal via a covered walkway.
• YOTELAIR provides short-stay pod accommodation inside the South Terminal before security.

Left luggage, luggage wrapping, and lost property services are available to passengers.

• Left luggage and storage services are operated by Excess Baggage Company landside in both terminals.
• For items misplaced on board an aircraft, contact your operating airline directly.
• For items lost inside the terminal buildings, file a report via the official Gatwick lost property service.

Gatwick offers dedicated facilities for travellers accompanied by babies or young children.

• Baby-changing facilities are positioned alongside main toilet blocks both landside and airside.
• Pushchairs are available in arrival walkways for use between the aircraft gate and the baggage reclaim hall.
• Kids' play zones and television areas are located within the departure lounges of both terminals.

• Multi-faith prayer rooms
• Changing Places accessible toilets
• Free drinking water refill stations
• Post boxes
• Information desks
• Designated landside smoking zones

當地緊急電話: 999 (Emergency), 111 (NHS Non-Emergency)

• In an emergency, dial 999 or notify any member of airport staff or security personnel immediately.
• For non-urgent medical concerns, dial 111 for advice from the National Health Service.
• If you lose your passport, contact your embassy or high commission in London to apply for emergency travel documentation.

• 檢查護照效期以及所需的簽證、ETA 或入境申報。
• 在出發前一天，於登機證上確認您的出發航廈。
• 啟用旅行 eSIM，確保您一落地即可上網。
• 下載離線地圖，並截圖您的飯店地址與訂房編號。
• 告知您的銀行您正在旅行，並攜帶備用付款卡。
• 在手機中儲存當地緊急電話號碼和您大使館的聯絡方式。
• 拍攝護照照片，並將副本儲存在可離線存取的地方。
• 檢查您的行李限額以及目的地任何限制攜帶的物品。

機場營運情況會變動。旅行前請務必透過下方官方來源確認航廈、票價和時間表。

• London Gatwick Airport Official Website機場官方來源
• HM Revenue & Customs政府官方來源
• National Rail Enquiries交通官方來源
• National Express Coach Services交通官方來源
• National Health Service (NHS)政府官方來源