Melbourne Airport (MEL)

Arriving international passengers disembark into Terminal 2 and pass through passport control, baggage reclaim, and biosecurity inspection before entering the public arrivals hall.

• Complete the paper Incoming Passenger Card provided on board or available at desks prior to passport control.
• Proceed through immigration using automated SmartGates (eligible passport holders) or manual control desks.
• Collect checked luggage from the baggage carousels in the Terminal 2 international baggage hall.
• Pass through Australian biosecurity and customs checks, declaring any food, plant material, or animal products.
• Exit into the T2 arrivals hall, where ground transport, currency exchange, SIM card outlets, and taxi ranks are located.

• 火車

  SkyBus Melbourne City Express

  Runs direct between Melbourne Airport terminals and Southern Cross Station in central Melbourne.

  所需時間:

  Typically 30-45 minutes

  預計費用:

  Roughly AUD 22-24 one-way

• 計程車

  Designated taxi ranks outside T1, T2, and T4

  Official taxi ranks operate 24/7 with metered fares and mandatory airport toll surcharges.

  所需時間:

  Typically 30-50 minutes depending on traffic

  預計費用:

  Roughly AUD 60-90 including airport tolls

• 叫車服務

  Uber, DiDi, Ola

  Pickups occur at designated rideshare pickup zones located outside Terminal 2 and the Terminal 4 transport hub.

  所需時間:

  Typically 30-50 minutes depending on traffic

  預計費用:

  Roughly AUD 50-80 depending on demand and vehicle type

• 火車

  Public Transport Victoria (PTV)

  Route 901 bus connects the airport to Broadmeadows railway station, where Metro trains run into central Melbourne.

  所需時間:

  Typically 60-75 minutes

  預計費用:

  Roughly AUD 5-10 (requires myki card)

Transfers between terminals are completed on foot, as all four terminals are connected within a single building complex.

• Follow indoor signage along the concourse to walk between Terminal 2 (international) and domestic terminals T1, T3, or T4.
• Walking between any two terminals typically takes 5 to 10 minutes.
• International-to-domestic transfer passengers must collect checked baggage, clear biosecurity in T2, and re-check bags at their domestic airline's check-in desk.

Free Wi-Fi access is available across all terminal areas for passengers.

• Select the network named 'Airport Free Wi-Fi' on your device.
• Accept the terms and conditions on the landing page portal to connect.
• No passwords or paid registration are required for general browsing.

Automated Teller Machines (ATMs) and foreign exchange counters are located throughout Terminal 2 and domestic terminals.

• ATMs supporting international Visa and Mastercard networks are located in T2 arrivals and departures.
• Currency exchange counters operate in Terminal 2 before and after security.
• Card payments (contactless and chip/PIN) are accepted across almost all Australian transit, retail, and dining outlets.

A wide choice of dining options operates across both landside and airside terminal areas.

• Terminal 2 features international food courts, cafés, and sit-down dining options before and after security.
• Terminal 4 houses a large food hall with diverse quick-service options accessible landside.
• Dietary options including vegetarian, vegan, and halal-certified options are available across major outlets.

Airline lounges and pay-per-use lounges are available in Terminal 2 and domestic terminals.

• Terminal 2 international airside hosts airline lounges for major international carriers and alliance partners.
• Independent pay-per-use lounges operate in Terminal 2, allowing entry via pre-booking or walk-up payment.
• Domestic lounges for Qantas and Virgin Australia are situated inside Terminals 1 and 3 respectively.

Multiple hotels are located within short walking distance of the terminal doors.

• PARKROYAL Melbourne Airport connects directly to Terminals 2 and 3 via a covered skybridge.
• Holiday Inn and Ibis Budget Melbourne Airport are located within 5 to 10 minutes' walk from the terminals.
• Hotel shuttle transfers operate for off-site accommodation located further around Tullamarine.

Luggage storage, wrapping, and assistance services are available landside.

• Short-term and long-term baggage storage facilities operate in Terminal 2.
• Luggage wrapping stations are located near international check-in areas in Terminal 2.
• Baggage trolleys are available free of charge throughout baggage claim and departure areas.

Family facilities are provided across all four terminals to support travellers with children.

• Parents' rooms equipped with baby-changing tables, feeding seats, and hot water amenities are located throughout the terminals.
• Children's play areas are situated near select gates in domestic and international zones.
• All public toilet blocks include accessible family facilities.

• Free Unlimited Wi-Fi
• Parents' Rooms
• Baggage Storage
• Foreign Exchange
• Multi-faith Prayer Room
• Service Animal Relief Area
• Accessible Toilets

當地緊急電話: 000 (Triple Zero)

• Dial 000 for emergency police, fire, or ambulance service anywhere in Australia.
• First aid support within the terminals can be requested through any airport staff member or information desk.
• If you lose your passport, notify Australian Border Force officers immediately and contact your foreign diplomatic mission.

• 檢查護照效期以及所需的簽證、ETA 或入境申報。
• 在出發前一天，於登機證上確認您的出發航廈。
• 啟用旅行 eSIM，確保您一落地即可上網。
• 下載離線地圖，並截圖您的飯店地址與訂房編號。
• 告知您的銀行您正在旅行，並攜帶備用付款卡。
• 在手機中儲存當地緊急電話號碼和您大使館的聯絡方式。
• 拍攝護照照片，並將副本儲存在可離線存取的地方。
• 檢查您的行李限額以及目的地任何限制攜帶的物品。

機場營運情況會變動。旅行前請務必透過下方官方來源確認航廈、票價和時間表。

• Melbourne Airport Official Portal機場官方來源
• Australian Border Force政府官方來源
• Public Transport Victoria交通官方來源
• SkyBus Express Bus Service交通官方來源
• Triple Zero Australia Emergency Services政府官方來源