Auckland Airport (AKL)

International arrivals process through passport control, baggage reclaim, strict biosecurity inspection, and customs clearance before reaching the public arrival hall.

• Submit the digital or paper New Zealand Traveller Declaration (NZTD) before border inspection.
• Proceed through passport control using automated eGates (if holding an eligible passport) or standard officer counters.
• Collect checked baggage from the ground-floor reclaim carousels.
• Present all food, plants, organic items, and outdoor equipment for biosecurity screening by Ministry for Primary Industries officers.
• Pass through final customs checks into the main public arrivals area.

• Zug

  Public Bus + Train

  Take the AirportLink bus from either terminal to Puhinui Station, then transfer to an Auckland Transport train to Waitematā (Britomart) station in central Auckland.

  Dauer:

  roughly 50-65 minutes

  Typische Kosten:

  typically NZD $6 - $10 (using AT HOP card or contactless payment)

• Zug

  Express Bus

  The SkyDrive express bus runs directly between the International Terminal and SkyCity in central Auckland.

  Dauer:

  roughly 45-60 minutes

  Typische Kosten:

  typically NZD $18 - $20

• Fahrdienste

  Taxi / Rideshare

  Taxis and rideshare vehicles operate from designated pick-up ranks outside both terminal buildings.

  Dauer:

  roughly 30-50 minutes depending on traffic

  Typische Kosten:

  typically NZD $65 - $100+

• Mietwagen

  Rental Car

  Major rental car company counters are located in the International Terminal arrivals hall and Domestic Terminal area.

  Dauer:

  roughly 30-50 minutes to central Auckland

  Typische Kosten:

  varies by provider and season

Transfers between the International and Domestic terminals can be completed via a dedicated shuttle bus or a signposted foot path.

• A free terminal transfer bus operates between the International and Domestic terminals approximately every 15 minutes.
• A marked outdoor green line marks a walking route connecting the two terminals, taking roughly 10-15 minutes.
• Arriving international passengers with domestic connections must collect their bags and clear biosecurity before transferring.
• Certain domestic airlines allow bag drop at the International Terminal for connecting flights if checked through.

Complimentary Wi-Fi is provided throughout both terminal buildings.

• Connect to the official network named 'Auckland Airport'.
• Accept the standard terms and conditions on the portal page to connect.
• Access is provided free for up to 45 minutes per session, with option to reconnect.
• Local SIM cards and mobile plans can be purchased from telecom retail outlets in the international arrivals hall.

Currency exchange services and automated teller machines are accessible landside and airside.

• ATMs accepting major international cards are located in both terminals.
• Foreign exchange counters operate in the international arrivals and departures areas.
• Electronic payment methods including major credit cards and contactless payments are standard across New Zealand.
• Tipping is not traditional or expected in New Zealand taxis, restaurants, or services.

A range of dining venues, cafés, and grab-and-go options are available across both terminals.

• Cafés and fast-casual eateries are available before and after security in both buildings.
• Dietary preferences including vegetarian, vegan, and gluten-free items are routinely available.
• Food options align with primary flight operating windows, including early morning and late evening departures.

Airline lounges and independent pay-per-use lounge facilities are located in the International Terminal.

• Air New Zealand operates lounges in both International and Domestic terminals for eligible passengers.
• Independent lounges, such as the Strata Lounge, offer walk-in or advance booking access for international passengers.
• Facilities generally include hot and cold food, beverages, Wi-Fi, and shower amenities.
• Entry requirements depend on class of travel, frequent flyer status, or single-visit lounge purchase.

On-site and nearby hotel accommodation options are located within walking distance or a short drive from the terminals.

• Novotel Auckland Airport is situated directly adjacent to the International Terminal building.
• Ibis Budget Auckland Airport is located within a 10 to 15 minute walk or short drive from the precinct.
• Additional airport hotels operate independent transfer shuttles connecting to both terminals.

Baggage services including luggage storage, wrapping, and lost property assistance are available.

• Luggage storage and left baggage services are available in the International Terminal.
• Baggage wrapping services operate in the international departure area.
• Complimentary baggage trolleys are situated near luggage claim carousels and terminal entrances.
• For items left on an aircraft, contact your airline directly; for items lost in the terminal, contact airport security or customer service.

Facilities for travellers with children are provided across both terminal facilities.

• Parents' rooms equipped with baby-changing tables, feeding chairs, and microwaves are available.
• Children's play areas are located within the international departures lounge.
• Strollers are available for use within airside zones of the International Terminal.

• Parents' rooms
• Luggage storage
• Currency exchange & ATMs
• Inter-terminal shuttle
• Multi-faith prayer room
• Showers
• Smoking areas (designated landside locations)

Lokale Notrufnummer: 111 (Police, Fire, Ambulance).

• Dial 111 for police, fire, or ambulance services within New Zealand.
• First aid assistance is available in the terminals; contact airport staff or security personnel for immediate medical help.
• If your passport is lost or stolen, report it to the New Zealand Police and contact your national embassy or consulate.

• Prüfen Sie die Gültigkeit Ihres Reisepasses und ob ein Visum, eine ETA oder eine Einreiseerklärung erforderlich ist.
• Bestätigen Sie am Vortag Ihr Abflugterminal auf Ihrer Bordkarte.
• Aktivieren Sie eine Reise-eSIM, damit Sie sofort nach der Landung online sind.
• Laden Sie Offline-Karten herunter und machen Sie einen Screenshot Ihrer Hoteladresse und Buchungsreferenz.
• Informieren Sie Ihre Bank über Ihre Reise und führen Sie eine Ersatz-Zahlungskarte mit sich.
• Speichern Sie die lokale Notrufnummer und die Kontaktdaten Ihrer Botschaft auf Ihrem Telefon.
• Fotografieren Sie Ihren Reisepass und speichern Sie die Kopie an einem Ort, auf den Sie offline zugreifen können.
• Prüfen Sie die Gepäckbestimmungen und eventuelle eingeschränkte Gegenstände für Ihr Reiseziel.

Der Flughafenbetrieb ändert sich. Bestätigen Sie Terminals, Tarife und Fahrpläne immer mit den unten genannten offiziellen Quellen, bevor Sie reisen.

• Auckland Airport Official WebsiteOffizielle Flughafenquelle
• Immigration New ZealandRegierungsquelle
• New Zealand Customs ServiceRegierungsquelle
• Auckland TransportOffizielle Verkehrsbetriebe
• New Zealand PoliceRegierungsquelle