Brussels Airport (BRU)

Arrivals follow a direct path from the gates through border control (if arriving from non-Schengen countries), baggage claim, customs, and into the main arrivals hall on Level 2.

• Deplane into Pier A or Pier B and follow the clear overhead signs directing towards Arrivals and Baggage Reclaim.
• Passengers arriving from non-Schengen origins must clear passport control operated by the Belgian Federal Police.
• Proceed down to the baggage reclaim area on Level 2 to collect checked luggage from designated carousels.
• Pass through customs control; select the green channel if you have nothing to declare or the red channel if carrying taxable goods.
• Exit into the main public arrivals hall on Level 2, where ground transport access and airport services are situated.

• Zug

  NMBS / SNCB

  Direct trains depart from the airport railway station located directly below the terminal on Level -1, running frequently to Brussels-Central, Brussels-Midi, and Brussels-North.

  Dauer:

  15-20 minutes

  Typische Kosten:

  €10 - €15 (includes Brussels Airport Diabolo supplement)

• Zug

  STIB-MIVB (Line 12)

  The Airport Line (Line 12) connects the bus station on Level 0 to the European Quarter and Luxembourg Station, operating express services on weekdays and regular stops at weekends.

  Dauer:

  30-45 minutes

  Typische Kosten:

  €4.50 - €7.00

• Bus

  De Lijn

  Regional buses serve local destinations around Flemish Brabant and outer Brussels neighbourhoods from the Level 0 bus station.

  Dauer:

  40-60 minutes

  Typische Kosten:

  €2.50 - €3.00

• Taxi

  Official Licensed Taxis

  Metered taxis are available 24/7 from the ranks immediately outside the arrivals hall on Level 2. Ensure the vehicle has a blue licensed taxi badge.

  Dauer:

  20-40 minutes

  Typische Kosten:

  €45 - €60

• Fahrdienste

  Uber

  Rideshare pickups are arranged via mobile app and take place at designated passenger pickup zones on the parking levels.

  Dauer:

  20-40 minutes

  Typische Kosten:

  €35 - €55

Transferring between flights depends on whether your origin and destination are within the Schengen zone.

• Schengen to Schengen transfers remain within Pier A without needing to clear passport control or customs.
• Non-Schengen to Schengen transfers require passing through passport control and security screening before proceeding to Pier A gates.
• Ensure your baggage is checked through to your final destination; otherwise, clear customs and re-check bags at Level 3 departures.

Free unlimited Wi-Fi is available throughout the passenger terminal.

• Connect to the network named 'Brussels Airport Wi-Fi'.
• Open a web browser page to accept the basic terms and conditions.
• No registration via phone number or social media profile is required for standard access.

Cash machines and foreign exchange counters are located across both arrivals and departure levels.

• ATMs accepting major international cards are available on Level 2 (Arrivals) and Level 3 (Departures).
• Currency exchange desks operate in both Pier A and Pier B, as well as the main departure hall.
• Electronic payments and contactless cards are universally accepted across airport shops, cafes, and public transport ticket machines.

A wide variety of eateries, cafes, and grab-and-go spots operate across all terminal areas.

• Options range from quick coffee shops and Belgian bakeries to sit-down restaurants and bars.
• Dining outlets are situated both airside (in Pier A and Pier B) and landside in the main terminal hall.
• Several food vendors operate early morning to late evening to match flight departures.

Multiple airline and independent pay-per-use lounges are available in both piers.

• The Brussels Airlines Loft is located in Pier A, catering primarily to Star Alliance passengers and business class travellers.
• Independent lounges in Pier A and Pier B accept major lounge membership schemes and walk-in bookings subject to capacity.
• Facilities generally include complimentary refreshments, quiet seating, Wi-Fi, and business workstations.

Hotel options are located directly opposite the terminal and in the immediate airport zone.

• The Sheraton Brussels Airport Hotel is situated directly across from the terminal building, accessible via a short walkway.
• Multiple additional airport hotels operate nearby, offering complimentary or low-cost shuttle bus links from Level 0.
• Bookings can be made online in advance or via assistance desks in the main arrivals area.

Luggage services include luggage storage, wrapping, and lost property assistance.

• Self-service luggage lockers are available on Level 0 near the bus station.
• Lost property left on aircraft or within the terminal is managed via the airport's official website reporting tool or desk on Level 2.
• Luggage wrapping and protection services are located in the main departures hall on Level 3.

Brussels Airport provides dedicated amenities for travellers with children.

• Baby changing facilities are integrated into most main toilet blocks across all pier levels.
• Strollers are available for use airside past security in both Pier A and Pier B.
• Dedicated play areas for young children are situated in the main gate areas.

• Free Unlimited Wi-Fi
• Luggage Storage Lockers
• Pharmacy
• Medical Centre
• Prayer & Meditation Rooms
• Duty Free Shopping
• ATMs & Exchange Desks

Lokale Notrufnummer: 112 (National Emergency Number, Free dial).

• Dial 112 from any telephone for general emergency services, including medical emergencies and fire.
• A first-aid medical station staffed by medical personnel is located landside within the main terminal building.
• If you lose your passport, report immediately to the Belgian Federal Police station located in the airport complex.

• Prüfen Sie die Gültigkeit Ihres Reisepasses und ob ein Visum, eine ETA oder eine Einreiseerklärung erforderlich ist.
• Bestätigen Sie am Vortag Ihr Abflugterminal auf Ihrer Bordkarte.
• Aktivieren Sie eine Reise-eSIM, damit Sie sofort nach der Landung online sind.
• Laden Sie Offline-Karten herunter und machen Sie einen Screenshot Ihrer Hoteladresse und Buchungsreferenz.
• Informieren Sie Ihre Bank über Ihre Reise und führen Sie eine Ersatz-Zahlungskarte mit sich.
• Speichern Sie die lokale Notrufnummer und die Kontaktdaten Ihrer Botschaft auf Ihrem Telefon.
• Fotografieren Sie Ihren Reisepass und speichern Sie die Kopie an einem Ort, auf den Sie offline zugreifen können.
• Prüfen Sie die Gepäckbestimmungen und eventuelle eingeschränkte Gegenstände für Ihr Reiseziel.

Der Flughafenbetrieb ändert sich. Bestätigen Sie Terminals, Tarife und Fahrpläne immer mit den unten genannten offiziellen Quellen, bevor Sie reisen.

• Brussels Airport Official SiteOffizielle Flughafenquelle
• Belgian Immigration Office (FPS Interior)Regierungsquelle
• Belgian Customs and Excise (FPS Finance)Regierungsquelle
• STIB-MIVB Brussels Public TransportOffizielle Verkehrsbetriebe
• NMBS / SNCB Belgian RailwaysOffizielle Verkehrsbetriebe
• De Lijn Public Bus CompanyOffizielle Verkehrsbetriebe