King Shaka International Airport (DUR)

International arrivals process through immigration, retrieve baggage on the ground floor, and pass through customs before entering the public arrivals hall.

• Disembark and follow the international arrivals signage towards immigration control.
• Present your passport, valid visa (if required), and entry documentation at the Department of Home Affairs counters.
• Proceed to the baggage reclaim area to collect checked luggage.
• Pass through South African Revenue Service (SARS) customs, choosing the Green Channel if you have nothing to declare or the Red Channel if carrying taxable goods.
• Exit into the public arrivals hall to access ground transport, currency exchange, and mobile SIM providers.

• Fahrdienste

  Rideshare (Uber / Bolt)

  App-based rideshare services pick up passengers outside the main terminal area.

  Dauer:

  30-45 minutes

  Typische Kosten:

  ZAR 300 - ZAR 500

• Bus

  Airport Shuttle Bus

  Private scheduled shuttles operate between the airport and major Durban hubs including Umhlanga and the beachfront.

  Dauer:

  40-60 minutes

  Typische Kosten:

  ZAR 100 - ZAR 200

• Taxi

  Metered Taxi

  Official airport taxis are available from the rank directly outside the arrivals hall.

  Dauer:

  30-45 minutes

  Typische Kosten:

  ZAR 400 - ZAR 650

• Mietwagen

  Car Rental

  Major vehicle hire companies operate from a dedicated car rental building connected to the terminal.

  Dauer:

  30-45 minutes to central Durban

  Typische Kosten:

  Varies by vehicle type and rental period

Transferring from international to domestic flights requires collecting checked luggage and passing through customs.

• Complete immigration and customs formalities in the international wing.
• Collect all checked baggage from the arrivals carousel.
• Walk to the domestic check-in counters located on the departures level of the same terminal.
• Allow at least 90 to 120 minutes for international-to-domestic flight connections.

Complimentary Wi-Fi is available throughout the terminal building.

• Connect to the official airport Wi-Fi network on your device.
• Complete the basic registration form on the splash page.
• Free access is provided for a limited duration or data cap, after which paid top-ups are available.

Banking, cash machines, and currency exchange facilities are situated in the public area.

• ATMs from major South African banks are located in the arrivals hall.
• Foreign exchange desks operate in both international arrivals and departure areas.
• Payment cards are widely accepted throughout Durban, though carrying modest amounts of cash is helpful for small tips and local markets.

A range of quick-service food outlets, cafes, and sit-down options are available.

• The public landside area includes cafes and fast-food establishments.
• Airside departure zones feature restaurants and grab-and-go food outlets.
• Most food outlets operate during flight operational hours.

Airline lounges and independent pay-per-use lounges are available in the departure areas.

• Independent lounges offer entrance via pay-per-use rates or lounge membership programmes.
• Facilities generally include seating, Wi-Fi, food, beverages, and business services.
• Lounges are situated airside in both domestic and international departure corridors.

While there is no hotel inside the terminal, several properties are within a short driving distance.

• Accommodation options are concentrated in nearby areas such as Umhlanga and Ballito, roughly 15-20 minutes away by road.
• Hotel airport shuttles can be arranged directly with surrounding accommodation providers.
• The arrivals information desk can assist with hotel enquiries upon landing.

Baggage facilities include reclaim carousels, handling assistance, and wrapping services.

• Baggage trolleys are available near the reclaim carousels.
• Inquire at your airline's baggage handler counter in the reclaim hall for missing or damaged items.
• Luggage wrapping services are located in the public departures zone.

Basic family amenities are provided throughout the main terminal.

• Dedicated baby changing rooms are situated near primary restroom facilities.
• Lifts and ramps provide step-free access across all floor levels for strollers.
• Seating areas suitable for families are available in the departure lounges.

• ATMs and Foreign Exchange
• Mobile SIM Card Kiosks
• Car Rental Hub
• Baby Changing Facilities
• Prayer Rooms
• Information Counters
• First Aid Station

Lokale Notrufnummer: 10111 / 112

• Dial 10111 for police emergencies or 112 from a mobile phone within South Africa.
• Contact airport security or staff immediately for medical assistance inside the terminal.
• For lost travel documents, report the incident to airport police and contact your country's embassy or consulate.

• Prüfen Sie die Gültigkeit Ihres Reisepasses und ob ein Visum, eine ETA oder eine Einreiseerklärung erforderlich ist.
• Bestätigen Sie am Vortag Ihr Abflugterminal auf Ihrer Bordkarte.
• Aktivieren Sie eine Reise-eSIM, damit Sie sofort nach der Landung online sind.
• Laden Sie Offline-Karten herunter und machen Sie einen Screenshot Ihrer Hoteladresse und Buchungsreferenz.
• Informieren Sie Ihre Bank über Ihre Reise und führen Sie eine Ersatz-Zahlungskarte mit sich.
• Speichern Sie die lokale Notrufnummer und die Kontaktdaten Ihrer Botschaft auf Ihrem Telefon.
• Fotografieren Sie Ihren Reisepass und speichern Sie die Kopie an einem Ort, auf den Sie offline zugreifen können.
• Prüfen Sie die Gepäckbestimmungen und eventuelle eingeschränkte Gegenstände für Ihr Reiseziel.

Der Flughafenbetrieb ändert sich. Bestätigen Sie Terminals, Tarife und Fahrpläne immer mit den unten genannten offiziellen Quellen, bevor Sie reisen.

• Airports Company South Africa - King Shaka InternationalOffizielle Flughafenquelle
• Department of Home Affairs - Immigration ServicesRegierungsquelle
• South African Revenue Service - Traveller CustomsRegierungsquelle
• South African Police ServiceRegierungsquelle
• eThekwini Municipality / Durban TourismRegierungsquelle