O. R. Tambo International Airport (JNB)

Arriving international passengers walk through designated corridors to passport control, claim their luggage in the baggage hall, and pass through customs into the public arrivals hall.

• Follow clear directional signage toward Passport Control upon disembarking.
• Present your passport, return ticket, and relevant visa or entry documents to the Department of Home Affairs border official.
• Collect checked baggage from the designated carousel in the baggage reclaim hall.
• Proceed through South African Revenue Service (SARS) Customs, selecting the Green Channel if you have nothing to declare or the Red Channel if you carry goods exceeding duty-free allowances.
• Exit into the main public arrivals hall on the ground level, where ground transport and information desks are located.

• Zug

  Train (Gautrain)

  Rapid rail link directly connecting the airport to major hubs including Sandton, Rosebank, and Pretoria.

  Dauer:

  Typically 15 minutes to Sandton; 30 minutes to Pretoria

  Typische Kosten:

  Roughly ZAR 180-230 for an airport single fare

• Fahrdienste

  App-based Rideshare

  Uber and Bolt operate directly from designated pickup areas outside the terminal.

  Dauer:

  Typically 30-50 minutes depending on traffic

  Typische Kosten:

  Roughly ZAR 250-450 to central commercial districts

• Taxi

  Official Airport Taxi

  Metered taxis authorized by the airport operator available directly outside the terminal exits.

  Dauer:

  Typically 30-50 minutes depending on traffic

  Typische Kosten:

  Roughly ZAR 400-600 to Sandton or Rosebank

• Mietwagen

  Car Rental

  Major international and local car rental providers located in the central transport hub.

  Dauer:

  Varies by destination

  Typische Kosten:

  Varies by vehicle class and booking duration

Connecting between international and domestic flights involves transferring between Terminal A and Terminal B within the walking precinct.

• If arriving internationally and connecting domestically, you must collect your checked baggage, clear customs, and re-check bags at the domestic check-in counters in Terminal B.
• Clear domestic security screening in Terminal B before proceeding to your gate.
• Allow at least 2 to 3 hours between connecting flights to clear immigration, baggage collection, and security.

Complimentary Wi-Fi is accessible throughout the terminal complex.

• Select the official airport Wi-Fi network from your device settings.
• Accept the terms and conditions on the landing page to connect.
• Free access is provided with time or data limits per session, with options to extend.

Banking, foreign exchange desks, and automated teller machines (ATMs) are readily available across both terminals.

• ATMs accepting international Visa and Mastercard cards are located in both arrival and departure halls.
• Official foreign exchange counters operate in the international arrival and departure areas.
• Electronic card payments are accepted almost universally across retail outlets and transport services in South Africa.

A broad range of dining outlets operate across landside and airside areas in both terminals.

• Options range from fast-food chains and grab-and-go cafes to sit-down restaurants.
• Landside dining options are available on the upper food court level between Terminal A and Terminal B.
• Airside options are accessible after clearing security or immigration.

Multiple airline and independent pay-per-use lounges are located airside in both international and domestic terminals.

• Independent lounges offer entry via lounge membership programmes or walk-in payment.
• Facilities include seating, refreshments, internet access, and business services.
• Check access policies and lounge locations post-security based on your departure terminal.

Several hotels are connected directly to the terminal complex by covered walkways, with additional options a short shuttle drive away.

• On-site hotels offer direct pedestrian access from the arrivals and parking structures.
• Nearby off-site airport hotels operate dedicated shuttle buses from the central transport plaza.
• A transit hotel is available within the international airside area for passengers not clearing border control.

Baggage services include wrapping, left luggage storage, and lost property handling.

• Luggage wrapping services are located on the departures levels prior to check-in.
• Left-luggage and storage facilities are available in the public precinct for a daily fee.
• For items lost onboard an aircraft, contact your operating airline; for items lost inside the terminal, report to airport security.

Basic family facilities including baby changing spaces and accessible toilets are provided across the airport.

• Baby care rooms and changing tables are located adjacent to main washroom facilities in both terminals.
• Strollers are typically available from select airline check-in desks upon request.

• ATMs and Currency Exchange
• Gautrain Station
• Car Rental Centre
• Pharmacy and Medical Clinic
• Left Luggage Storage
• Luggage Wrapping
• Religious Prayer Rooms
• Duty-Free Shops

Lokale Notrufnummer: 112 (Mobile Emergency), 10111 (Police), 10177 (Ambulance).

• Dial 112 from any mobile phone in South Africa for emergency assistance.
• A medical clinic operating within the terminal precinct can handle urgent health inquiries.
• Contact your country's local embassy or consulate in Pretoria/Johannesburg immediately if your passport is lost or stolen.

• Prüfen Sie die Gültigkeit Ihres Reisepasses und ob ein Visum, eine ETA oder eine Einreiseerklärung erforderlich ist.
• Bestätigen Sie am Vortag Ihr Abflugterminal auf Ihrer Bordkarte.
• Aktivieren Sie eine Reise-eSIM, damit Sie sofort nach der Landung online sind.
• Laden Sie Offline-Karten herunter und machen Sie einen Screenshot Ihrer Hoteladresse und Buchungsreferenz.
• Informieren Sie Ihre Bank über Ihre Reise und führen Sie eine Ersatz-Zahlungskarte mit sich.
• Speichern Sie die lokale Notrufnummer und die Kontaktdaten Ihrer Botschaft auf Ihrem Telefon.
• Fotografieren Sie Ihren Reisepass und speichern Sie die Kopie an einem Ort, auf den Sie offline zugreifen können.
• Prüfen Sie die Gepäckbestimmungen und eventuelle eingeschränkte Gegenstände für Ihr Reiseziel.

Der Flughafenbetrieb ändert sich. Bestätigen Sie Terminals, Tarife und Fahrpläne immer mit den unten genannten offiziellen Quellen, bevor Sie reisen.

• Airports Company South Africa - O. R. Tambo International AirportOffizielle Flughafenquelle
• Department of Home Affairs - Immigration ServicesRegierungsquelle
• South African Revenue Service - Traveller CustomsRegierungsquelle
• Gautrain Management AgencyOffizielle Verkehrsbetriebe
• South African Tourism Official PortalRegierungsquelle