Mexico City International Airport (Benito Juárez) (MEX)

Arriving international passengers proceed through immigration control, baggage claim, and customs before reaching the public arrival halls.

• Follow signs for Migración (Immigration) upon exiting the aircraft.
• Present a valid passport and required entry documentation to immigration officers for entry inspection.
• Collect checked baggage from the baggage carousels in the designated arrivals zone.
• Proceed to Aduana (Customs) where luggage passes through security screening or physical inspection.
• Exit into the public arrivals hall to access local transport, currency exchange, and airport amenities.

• Zug

  Metrobús (Line 4)

  Public bus service picking up outside both T1 and T2, running directly to the historic city centre (Centro Histórico) and Buenavista.

  Dauer:

  roughly 45-60 minutes

  Typische Kosten:

  typically under 50 MXN

• Zug

  Metro (Line 5)

  Terminal Aérea station is located a short walk outside Terminal 1. Requires transfer to other lines to reach the city centre.

  Dauer:

  roughly 40-50 minutes to central hubs

  Typische Kosten:

  typically under 10 MXN

• Taxi

  Authorized Taxi

  Prepaid taxis booked and paid for at official airport modules inside the terminal before boarding.

  Dauer:

  roughly 30-60 minutes depending on traffic

  Typische Kosten:

  typically 250-450 MXN depending on destination zone

• Fahrdienste

  Rideshare Services

  Booked via mobile applications; pickup locations may require walking to designated zones outside terminal exits.

  Dauer:

  roughly 30-60 minutes depending on traffic

  Typische Kosten:

  typically 150-350 MXN depending on demand

• Bus

  Intercity Bus

  Direct coach services depart from designated bus terminals at T1 and T2 to surrounding regional cities such as Puebla and Cuernavaca.

  Dauer:

  varies by destination (roughly 1.5-3 hours)

  Typische Kosten:

  typically 200-500 MXN depending on destination

Transfers between Terminal 1 and Terminal 2 require transport across the airport perimeter.

• The Aerotrén monorail links T1 and T2 airside, accessible to passengers holding valid boarding passes for connecting flights.
• Landside shuttle buses operate between T1 and T2 for non-connecting passengers, airport staff, or those without active boarding passes.
• Allow at least 2 to 3 hours for self-transfers involving baggage re-checking or terminal changes.

Free Wi-Fi access is provided across passenger terminal areas.

• Connect to the official network listed on local terminal signage.
• Accept basic terms and conditions on the landing browser page to connect.
• Connection speeds can vary during peak passenger traffic periods.

Banking and foreign exchange facilities are located throughout both terminals.

• Automated teller machines (ATMs) operated by major national banks are present in public arrival areas.
• Official Casas de Cambio (currency exchange booths) operate in both T1 and T2 concourses.
• Payment cards are widely accepted at official taxi counters, airport shops, and restaurants.

Dining choices range from grab-and-go outlets to traditional Mexican restaurants.

• Food courts and individual dining venues operate airside and landside in T1 and T2.
• Options include local Mexican dishes, international fast-food chains, and coffee shops.
• Tap water in the airport is non-potable; bottled water is widely sold.

Multiple airline and independent airport lounges are located across T1 and T2.

• Aeroméxico Premier lounges are situated in Terminal 2 airside zones.
• Independent and bank-affiliated lounges operate in both T1 and T2.
• Access depends on ticket class, frequent-flyer status, or paid day-pass availability.

Hotels are located directly within or connected to the terminal buildings.

• Terminal 1 connects directly to major hotel properties via walkways.
• Terminal 2 houses an in-terminal hotel on the upper levels.
• Capsule hotels providing short-stay sleeping pods operate in both terminals.

Baggage storage and porter assistance are available to arriving travellers.

• Left-luggage lockers and storage facilities operate 24 hours in T1 and T2 landside areas.
• Official uniformed porters assist with baggage in return for a customary tip.
• Lost property offices handle items left within common terminal spaces.

Essential family facilities are integrated into the main terminal layouts.

• Baby-changing tables are located in primary restroom facilities.
• Lifts are positioned throughout all levels to support strollers and pushchairs.
• Airline staff can arrange gate-check stroller pickup upon arrival.

• ATMs
• Currency exchange
• Intercity bus station
• Left luggage
• Medical centers
• Pharmacies
• Wheelchair assistance

Lokale Notrufnummer: 911

• First-aid and medical services (Sanidad Internacional) operate in both terminals.
• Airport security and national police officers patrol terminal concourses.
• For a lost passport, contact your local consulate or embassy in Mexico City after making a police report.

• Prüfen Sie die Gültigkeit Ihres Reisepasses und ob ein Visum, eine ETA oder eine Einreiseerklärung erforderlich ist.
• Bestätigen Sie am Vortag Ihr Abflugterminal auf Ihrer Bordkarte.
• Aktivieren Sie eine Reise-eSIM, damit Sie sofort nach der Landung online sind.
• Laden Sie Offline-Karten herunter und machen Sie einen Screenshot Ihrer Hoteladresse und Buchungsreferenz.
• Informieren Sie Ihre Bank über Ihre Reise und führen Sie eine Ersatz-Zahlungskarte mit sich.
• Speichern Sie die lokale Notrufnummer und die Kontaktdaten Ihrer Botschaft auf Ihrem Telefon.
• Fotografieren Sie Ihren Reisepass und speichern Sie die Kopie an einem Ort, auf den Sie offline zugreifen können.
• Prüfen Sie die Gepäckbestimmungen und eventuelle eingeschränkte Gegenstände für Ihr Reiseziel.

Der Flughafenbetrieb ändert sich. Bestätigen Sie Terminals, Tarife und Fahrpläne immer mit den unten genannten offiziellen Quellen, bevor Sie reisen.

• https://www.aicm.com.mx/Offizielle Flughafenquelle
• https://www.gob.mx/inmRegierungsquelle
• https://www.sat.gob.mx/Regierungsquelle
• https://www.metrobus.cdmx.gob.mx/Offizielle Verkehrsbetriebe
• https://www.gob.mx/911Regierungsquelle