Santiago International Airport (Arturo Merino Benítez) (SCL)

International passengers disembark at Terminal 2 and pass through immigration control, baggage reclaim, and agricultural inspection before reaching the public arrivals area.

• Follow signs to immigration control (Policía de Investigaciones - PDI) upon disembarking.
• Present your passport and travel documents to PDI officers; retain any issued tourist card safely for departure.
• Collect checked baggage from the assigned carousel in the baggage reclaim hall.
• Complete the mandatory Agricultural and Livestock Service (SAG) digital or paper declaration form prior to inspection.
• Pass all luggage and personal belongings through x-ray screening at SAG and Customs (Aduanas) prior to entering the public arrivals hall.

• Bus

  Centropuerto / Turbus

  Buses depart from designated stops outside the terminals to major Santiago Metro stations including Pajaritos and Los Héroes.

  Dauer:

  roughly 30-45 minutes

  Typische Kosten:

  typically 2,000 - 3,500 CLP

• Taxi

  Taxi Oficial / Transvip

  Book and pay at official taxi counters inside the arrivals terminal prior to exiting to the boarding zone.

  Dauer:

  roughly 25-40 minutes

  Typische Kosten:

  typically 20,000 - 30,000 CLP

• Bus

  Transvip

  Shared minibus services offering door-to-door transport; pre-book at official counters in the arrivals area.

  Dauer:

  roughly 35-55 minutes

  Typische Kosten:

  typically 7,000 - 12,000 CLP per person

• Fahrdienste

  Uber / Cabify

  Services are requested via smartphone apps, with pick-up points located in designated parking zones.

  Dauer:

  roughly 25-40 minutes

  Typische Kosten:

  typically 15,000 - 25,000 CLP

Transfers between international and domestic flights involve walking between Terminal 2 and Terminal 1 via connecting corridors.

• Arriving international passengers must complete border control, collect luggage, and clear customs before transferring.
• Follow pedestrian directional signs to walk between Terminal 2 and Terminal 1.
• Check in baggage at domestic departure desks in Terminal 1 if it was not through-checked to your final destination.
• Allow at least two to three hours for international-to-domestic flight connections.

Complimentary Wi-Fi is accessible throughout the public and passenger areas of both terminals.

• Connect device Wi-Fi to the official network '.AXS-NUEVAPUDAHUEL'.
• Complete the basic web portal landing page to establish a connection.
• Access is provided in renewable time sessions across all concourses.

Banking, automated teller machines, and currency exchange facilities are located in both terminals.

• ATMs supporting international debit and credit networks are available in arrival and departure halls.
• Official bureau de change counters operate in Terminal 2 international arrivals and public concourses.
• Payment cards (Visa and Mastercard) are accepted by most transport providers and airport outlets.

Food and beverage outlets are available before and after security in both terminal buildings.

• Terminal 2 offers quick-service cafes, bars, and table-service restaurants post-security.
• Selected food counters operate 24 hours a day in international arrivals and departures.
• Dietary options including vegetarian choices are widely available in main dining areas.

Several airline and independent passenger lounges are located within Terminal 2 departures.

• LATAM operates its flagship lounge in the international departures section of Terminal 2.
• Independent lounges participating in Priority Pass and direct lounge access schemes operate post-security.
• Access conditions depend on cabin class, frequent flyer status, or single-use entry fees.

Hotel options are located within walking distance of the terminal complex or accessible via short shuttles.

• Holiday Inn Santiago Airport is located directly opposite Terminal 1 within walking distance.
• Additional airport hotels operate nearby, offering complimentary shuttle connections.
• Short-stay or day-use accommodation can be arranged directly with nearby airport hotels.

Baggage facilities include left luggage storage, luggage wrapping, and trolley services.

• Left luggage and storage services operate in the public areas of the airport.
• Plastic luggage wrapping services are available on departure levels.
• Luggage trolleys are positioned near baggage reclaim belts and ground transport zones.

Dedicated family services are integrated into terminal amenities.

• Baby care and changing rooms are situated near major toilet blocks throughout the airport.
• Children's play areas are available in designated departure zones.
• Priority assistance lanes at security and border control are available for families travelling with young children.

• ATMs
• Currency Exchange
• Left Luggage
• Luggage Wrapping
• Medical First Aid
• Pharmacy
• Baby Care Rooms

Lokale Notrufnummer: 133 (Police), 131 (Ambulance), 132 (Fire)

• For medical emergencies in the terminal, contact airport security personnel or report to the First Aid station.
• In the event of a lost passport, contact your country's embassy in Santiago and inform the airport PDI office.
• National emergency numbers in Chile are 133 for Carabineros (Police), 131 for SAMU (Ambulance), and 132 for Bomberos (Fire).

• Prüfen Sie die Gültigkeit Ihres Reisepasses und ob ein Visum, eine ETA oder eine Einreiseerklärung erforderlich ist.
• Bestätigen Sie am Vortag Ihr Abflugterminal auf Ihrer Bordkarte.
• Aktivieren Sie eine Reise-eSIM, damit Sie sofort nach der Landung online sind.
• Laden Sie Offline-Karten herunter und machen Sie einen Screenshot Ihrer Hoteladresse und Buchungsreferenz.
• Informieren Sie Ihre Bank über Ihre Reise und führen Sie eine Ersatz-Zahlungskarte mit sich.
• Speichern Sie die lokale Notrufnummer und die Kontaktdaten Ihrer Botschaft auf Ihrem Telefon.
• Fotografieren Sie Ihren Reisepass und speichern Sie die Kopie an einem Ort, auf den Sie offline zugreifen können.
• Prüfen Sie die Gepäckbestimmungen und eventuelle eingeschränkte Gegenstände für Ihr Reiseziel.

Der Flughafenbetrieb ändert sich. Bestätigen Sie Terminals, Tarife und Fahrpläne immer mit den unten genannten offiziellen Quellen, bevor Sie reisen.

• Nueva Pudahuel Official WebsiteOffizielle Flughafenquelle
• Policía de Investigaciones de Chile - Control MigratorioRegierungsquelle
• Servicio Agrícola y GanaderoRegierungsquelle
• Centropuerto TransportesOffizielle Verkehrsbetriebe
• Ministerio de Salud de ChileRegierungsquelle