Queen Alia International Airport (AMM)

Arrivals follow a clear route on the main level from the aircraft gates through passport control, baggage reclaim, and customs into the public arrivals hall.

• Disembark into the main concourse and follow signage for Arrivals and Passport Control.
• Proceed to immigration control; travellers obtaining a Visa on Arrival or utilizing a pre-purchased Jordan Pass must present documentation at designated counters.
• Descend to the baggage claim area to collect checked luggage from the assigned carousel.
• Pass through Jordan Customs screening; all baggage is subject to X-ray examination.
• Exit into the public arrivals hall to access ATMs, currency exchange, mobile SIM kiosks, and ground transport options.

• Train

  Sariyah Airport Express Bus

  Connects the airport to 7th Circle and the North Bus Station (Tabarbour) in Amman. Operates at regular intervals throughout the day and night.

  Time:

  roughly 45-60 minutes

  Typical cost:

  typically JOD 3.50

• Taxi

  Official Airport Taxi

  Official airport taxis operate on fixed, regulated tariffs determined by destination zone. Bookings and tickets are issued at the taxi desk outside arrivals.

  Time:

  roughly 35-50 minutes

  Typical cost:

  typically JOD 20.00 - 25.00

• Ride-hailing

  Uber / Careem

  App-based rideshare services operate to and from the terminal, with pick-up designated outside the arrivals hall.

  Time:

  roughly 35-50 minutes

  Typical cost:

  typically JOD 18.00 - 24.00

• Car rental

  Rental Cars

  Desks for major international and local car rental companies are located in the public arrivals hall.

  Time:

  roughly 35-50 minutes to city centre

  Typical cost:

  varies by provider and vehicle class

Transfer passengers with onward boarding passes can process through security without entering Jordan.

• Follow Transfers signage from your arrival gate to the transit security checkpoint.
• Pass through transit security to enter the international departures concourse.
• If luggage is not checked through to your final destination, you must clear immigration, collect bags, and re-check at the main departure desks.

Complimentary Wi-Fi is accessible throughout the terminal for all passengers.

• Select the official airport wireless network from your device's Wi-Fi settings.
• Follow the screen prompts on the landing page to accept terms and connect.
• Coverage extends across all public areas, including arrivals, departures, and gate lounges.

Full banking, ATM, and foreign exchange services operate in both arrivals and departures areas.

• ATMs accepting international bank cards are located in the arrivals hall before and after customs.
• Currency exchange counters operate continuously in the baggage area and public arrivals concourse for changing cash into Jordanian Dinar (JOD).
• Credit and debit cards are widely accepted by airport transport operators, though carrying some cash in JOD is advised for smaller transactions.

A variety of food outlets, cafes, and quick-service dining options are available landside and airside.

• The public arrivals area offers coffee shops and light refreshment options.
• The post-security departure concourse features international chain restaurants, regional Middle Eastern dining, and grab-and-go kiosks.
• Halal options are standard across all food vendors.

Airline and independent lounge facilities are located post-security in the departures concourse.

• The Royal Jordanian Crown Lounge provides seating, refreshments, and business amenities for premium ticket holders and eligible frequent flyers.
• Independent lounges offer entry via lounge membership programs or walk-in payment.
• Lounge access is restricted to departing or connecting passengers in the airside concourse.

Hotel options are available adjacent to the airport property and in nearby central Amman.

• An airport hotel operates near the terminal perimeter, accessible via short taxi or shuttle service.
• A wide range of international hotel brands is located 30 to 40 minutes away in central Amman.
• Inquiries and reservations can be made at hotel reservation desks located in the arrivals hall.

Baggage claim carousels, porter assistance, and lost baggage services are situated on the ground level.

• Flight numbers and assigned baggage carousels are displayed on digital screens upon entering the reclaim hall.
• Baggage porters are available in the reclaim hall to assist with luggage for a standard fee.
• Airline ground handling desks for lost or damaged luggage are located inside the baggage claim area before customs clearance.

Facilities supporting families travelling with children are situated throughout the main terminal.

• Baby care and diaper-changing facilities are positioned alongside main public restrooms.
• Elevators link all terminal levels to ensure smooth navigation with strollers.
• Family seating areas are located throughout the departure gates.

• ATMs
• Currency Exchange
• Mobile Telecom Kiosks
• Car Rental Desks
• Information Desk
• Prayer Rooms
• Smoking Cabins
• Medical Clinic

Local emergency number: 911

• 911 is the national unified emergency number in Jordan for police, ambulance, and fire services.
• A medical clinic operates within the terminal building to assist travellers experiencing health issues.
• In the event of a lost or stolen passport, contact your country's embassy or consulate in Amman immediately.

• Check your passport validity and any visa, ETA or entry declaration required.
• Confirm your departure terminal on your boarding pass the day before.
• Activate a travel eSIM so you are online the moment you land.
• Download offline maps and screenshot your hotel address and booking reference.
• Tell your bank you are travelling and carry a backup payment card.
• Save the local emergency number and your embassy contact in your phone.
• Photograph your passport and store the copy somewhere you can reach offline.
• Check baggage allowance and any restricted items for your destination.

Airport operations change. Always confirm terminals, fares and timetables with the official sources below before you travel.

• Queen Alia International Airport Official WebsiteOfficial airport source
• Jordan CustomsGovernment source
• Land Transport Regulatory CommissionOfficial transit source
• Public Security Directorate - JordanGovernment source
• Visit Jordan - Jordan Tourism BoardGovernment source