Queen Beatrix International Airport (AUA)

Arriving passengers step off the aircraft into the main concourse and follow signposted pathways through immigration, baggage collection, and customs control into the arrivals hall.

• Complete the mandatory online Embarkation/Disembarkation (ED) card before departure or upon arrival via mobile device.
• Proceed through passport control where border officials check travel documents and entry authorization.
• Collect checked luggage from the carousel in the designated baggage reclaim hall.
• Pass through customs inspection, presenting goods for declaration if required.
• Exit into the public arrivals hall where transport options, car rental counters, and information desks are located.

• Taxi

  Taxi

  Official taxis wait outside the arrivals hall. Rates are regulated by destination zones rather than meters.

  Time:

  10-15 minutes

  Typical cost:

  Roughly AWG 32-45 (USD 18-25)

• Bus

  Public Bus (Arubus)

  Public buses operated by Arubus stop along the main road outside the airport perimeter, running to the central station in Oranjestad.

  Time:

  15-20 minutes

  Typical cost:

  Roughly AWG 4.50-5.00 (USD 2.60-2.80)

• Car rental

  Rental Car

  Car rental counters are situated in a dedicated facility directly opposite the terminal exit.

  Time:

  10-15 minutes

  Typical cost:

  Varies by vehicle type and rental period

• Bus

  Pre-arranged Shuttle

  Shared and private transfers organized through hotels or tour operators meet passengers outside the terminal.

  Time:

  15-30 minutes

  Typical cost:

  Varies by service provider and hotel location

Passengers connecting between international flights follow signposted transit corridors, though flight availability means most transit involves departing passengers.

• Follow transit signage towards connecting flight corridors or re-clearing security if required.
• Passengers transferring to flights departing for the United States must clear US Customs and Border Protection pre-clearance.
• Ensure transit boarding passes are obtained from the operating airline before entering security lines.

Complimentary Wi-Fi is available throughout the airport terminal for passengers.

• Select the public Wi-Fi network from your device settings.
• Accept the terms and conditions on the landing page to connect.
• Coverage extends across arrivals, departures, and public lounge areas.

The local currency is the Aruban Florin (AWG), but US Dollars are universally accepted across the island.

• Automated teller machines (ATMs) dispensing local currency and US Dollars are located in the arrivals and departures areas.
• Currency exchange services are available in the public zones of the terminal.
• Major credit cards are widely accepted at airport outlets, transport desks, and businesses island-wide.

A selection of food and beverage outlets is available in both landside and airside zones.

• Landside options include cafes and quick-service dining in the general public terminal area.
• Airside options feature local snack venues, international fast-food chains, and sit-down eateries.
• Dietary accommodations are available at selected food stalls.

VIP lounge facilities are available airside for eligible passengers and premium travellers.

• The Executive Lounge offers comfortable seating, refreshments, and business amenities.
• Access can be purchased at the door or accessed through eligible lounge membership programmes and airline tickets.
• Located in the airside departure hall after security screening.

While there are no direct on-site terminal hotels, several accommodation options are located within a short drive.

• Numerous hotels and resorts are situated 5 to 15 minutes away in Oranjestad and along the coastal strip.
• Taxi services and hotel shuttles provide transport directly from the arrivals terminal.
• Hotel reservation desks or courtesy phones are available in the arrivals hall area.

Baggage reclaim carousels and support services are located on the ground floor after immigration control.

• Display screens indicate the designated luggage carousel for each arriving flight.
• Baggage carts are available in the reclaim hall for passenger convenience.
• Lost or damaged baggage service desks are operated by ground handling agents inside the reclaim area.

Basic family facilities are provided throughout the terminal building.

• Baby-changing tables are available in designated restrooms airside and landside.
• Pram-accessible pathways and lifts connect all public levels.
• Seating areas in departures accommodate families traveling with young children.

• ATMs and Currency Exchange
• Car Rental Desk Zone
• Executive VIP Lounge
• Information Desk
• Medical First Aid Station
• Duty-Free Shops
• Restaurants and Cafes

Local emergency number: 911 (Police/Ambulance), 100 (Police direct).

• In a medical emergency within the terminal, inform airport personnel or approach the first aid station.
• For lost passports or consular assistance, contact your home embassy or country representative in Aruba.
• National emergency response services are dispatched by dialling 911.

• Check your passport validity and any visa, ETA or entry declaration required.
• Confirm your departure terminal on your boarding pass the day before.
• Activate a travel eSIM so you are online the moment you land.
• Download offline maps and screenshot your hotel address and booking reference.
• Tell your bank you are travelling and carry a backup payment card.
• Save the local emergency number and your embassy contact in your phone.
• Photograph your passport and store the copy somewhere you can reach offline.
• Check baggage allowance and any restricted items for your destination.

Airport operations change. Always confirm terminals, fares and timetables with the official sources below before you travel.

• Queen Beatrix International Airport Official WebsiteOfficial airport source
• Aruba Online ED Card PortalGovernment source
• Departamento di Douane Aruba (Customs)Government source
• Arubus Official WebsiteOfficial transit source
• Government of Aruba Official PortalGovernment source