El Dorado International Airport (BOG)

International arrivals disembark at Terminal 1 and follow a clear linear pathway through immigration, baggage reclaim, and customs before entering the public arrivals hall.

• Complete the mandatory online Check-Mig form prior to departure or landing, as border officers will request verification.
• Proceed through the primary immigration concourse, ensuring passport and entry requirements are ready for inspection.
• Collect checked luggage from the carousel monitors located immediately after the immigration barrier.
• Pass through DIAN customs controls, placing baggage through scanning equipment if requested by customs officers.
• Exit into the main public arrivals hall where currency exchange, transportation desks, and information counters are located.

• Taxi

  Official Airport Taxi (Taxi Imperial)

  Arranged at official counters inside the terminal or designated taxi ranks outside arrivals. Fares are calculated by meter with standard airport surcharges.

  Time:

  Typically 30-60 minutes depending on traffic conditions

  Typical cost:

  Roughly 35,000 to 60,000 COP

• Bus

  TransMilenio BRT / Feeder Bus

  Feeder bus route 16-14 links Terminal 1 to the Portal El Dorado station, connecting directly to the main TransMilenio bus network. Requires a re-loadable Tullave card.

  Time:

  Typically 45-75 minutes

  Typical cost:

  Roughly 3,000 COP

• Ride-hailing

  App-based Ride Services

  Available via mobile applications. Pickups generally occur on the upper departures level curbside or designated pick-up areas.

  Time:

  Typically 30-60 minutes

  Typical cost:

  Roughly 30,000 to 55,000 COP

• Bus

  Pre-booked Chauffeur / Hotel Shuttle

  Drivers meet passengers holding named signboards in the public arrivals greeting area.

  Time:

  Typically 30-60 minutes

  Typical cost:

  Roughly 80,000 to 150,000 COP

Transferring between international and domestic flights in Terminal 1 requires clearing immigration, retrieving luggage, and re-checking at the main departure desks unless baggage is checked through.

• For international-to-domestic transfers, clear immigration and customs, then proceed to the landside departures level.
• For domestic-to-international transfers, follow the signs to international departures and pass through international security and exit immigration.
• A free airport shuttle bus operates between Terminal 1 and Terminal 2 for passengers connecting to regional flights.

Complimentary Wi-Fi access is available throughout the main passenger zones of Terminal 1.

• Select the official airport network from your device's Wi-Fi settings.
• A splash page will automatically load requesting basic registration or acceptance of terms.
• Session lengths are typically limited to fixed blocks of time, but can be renewed upon expiry.

Full banking services, cash machines, and currency exchange booths are located throughout Terminal 1 landside and airside.

• Automated teller machines (ATMs) from major Colombian banks (e.g., Bancolombia, Davivienda) are present on both arrival and departure levels.
• Official currency exchange counters operate in the international arrivals area and public halls.
• Credit and debit cards are widely accepted across airport shops, restaurants, and official transport desks.

A wide variety of dining facilities operate 24 hours across international departures, domestic zones, and landside food courts.

• Landside food courts offer local Colombian cuisine, coffee chains, and international fast-food outlets.
• Airside options in Terminal 1 include sit-down restaurants, grab-and-go kiosks, and specialty coffee shops.
• Options catering to dietary requirements (vegetarian, gluten-free) are available in main dining precincts.

Multiple airline and independent pay-per-use lounges are located airside within Terminal 1.

• Airline-operated lounges serve premium-cabin passengers and high-tier frequent flyers.
• Independent lounges accept select lounge membership cards or single-entry pass purchases at the door.
• Amenities generally include quiet seating, shower facilities, Wi-Fi, and hot food services.

While there is an transit hotel option inside the secure area, numerous international hotel chains operate within a 10-minute drive of the airport.

• In-terminal micro-hotel options provide short-term sleeping pods airside for transiting passengers.
• Major hotel chains located along Avenida El Dorado run dedicated shuttle services to and from Terminal 1.
• Bookings for nearby airport hotels can be confirmed online or at transport desks in the arrivals hall.

Baggage services including wrapping, left-luggage storage, and lost property assistance are available in Terminal 1.

• Left-luggage and storage services operate 24 hours a day on the ground floor of Terminal 1.
• Luggage protection wrapping stations are positioned near international check-in desks.
• For lost or delayed checked baggage, contact your arriving airline's luggage desk before exiting the customs area.

El Dorado Airport provides essential amenities for passengers travelling with children.

• Baby-changing rooms and nursing facilities are located adjacent to main restroom blocks throughout Terminal 1.
• Stroller-accessible ramps and wide elevators serve all vertical transitions between levels.
• Priority lanes are frequently available at security and immigration checkpoints for families with small infants.

• ATMs and Currency Exchange
• 24-Hour Luggage Storage
• Pharmacy and Medical Centre
• Duty-Free Shopping
• Chapel / Prayer Room
• Information Desks
• Free Wi-Fi
• VIP Lounges

Local emergency number: 123 (National Emergency)

• First aid and medical centres are located within Terminal 1, staffed 24 hours for basic medical assistance.
• For lost passports or consular matters, report immediately to Migración Colombia officers or the airport police post.
• Uniformed airport staff and National Police officers patrol the terminal and can assist in an emergency.

• Check your passport validity and any visa, ETA or entry declaration required.
• Confirm your departure terminal on your boarding pass the day before.
• Activate a travel eSIM so you are online the moment you land.
• Download offline maps and screenshot your hotel address and booking reference.
• Tell your bank you are travelling and carry a backup payment card.
• Save the local emergency number and your embassy contact in your phone.
• Photograph your passport and store the copy somewhere you can reach offline.
• Check baggage allowance and any restricted items for your destination.

Airport operations change. Always confirm terminals, fares and timetables with the official sources below before you travel.

• El Dorado Official Airport WebsiteOfficial airport source
• Migración ColombiaGovernment source
• Dirección de Impuestos y Aduanas Nacionales (DIAN)Government source
• TransMilenio Official PortalOfficial transit source
• Policía Nacional de ColombiaGovernment source