Boston Logan International Airport (BOS)

Arriving international passengers step off the aircraft into Terminal E to process through United States immigration, collect checked baggage, and complete customs formalities.

• Follow signs for Passport Control / Immigration upon disembarking in Terminal E.
• Present your passport and travel documentation (ESTA or visa) to U.S. Customs and Border Protection (CBP) officers.
• Collect your checked luggage from the baggage claim carousels situated directly after immigration.
• Proceed through the customs inspection checkpoint before exiting into the public arrivals hall.
• Free Massport shuttle buses (Routes 22, 33, 55, or 66) await outside to transport passengers to other terminals, Central Parking, or the MBTA Airport Subway Station.

• Bus

  MBTA Silver Line (SL1 Bus)

  Bus rapid transit stopping directly outside all terminals, travelling to South Station with direct connections to the Red Line subway and Amtrak trains.

  Time:

  roughly 20-30 minutes

  Typical cost:

  Free outbound from airport

• Train

  MBTA Blue Line (Subway)

  Board a free Massport shuttle bus (Route 22, 33, or 55) to MBTA Airport Station, then take the Blue Line train into downtown Boston (State Street or Government Center).

  Time:

  roughly 20-30 minutes

  Typical cost:

  typically USD 2.40

• Train

  Logan Express Bus

  Direct express bus service linking terminals with Back Bay in central Boston, as well as suburban hubs including Braintree, Framingham, Woburn, and Peabody.

  Time:

  roughly 30-45 minutes

  Typical cost:

  typically USD 9.00 - 12.00

• Ride-hailing

  Taxi / Rideshare

  Taxis are available at ranks outside arrivals. App-based rideshares (Uber/Lyft) pick up from designated Central Baggage/Parking garage zones.

  Time:

  roughly 15-35 minutes

  Typical cost:

  typically USD 30.00 - 55.00

• Taxi

  Water Taxi / Ferry

  Take Massport Shuttle Route 66 to the Logan Dock to catch a water taxi or ferry across Boston Harbor directly to downtown piers.

  Time:

  roughly 15-25 minutes

  Typical cost:

  typically USD 12.00 - 15.00

Connecting through Boston Logan requires moving between terminals, which are linked landside via free shuttles and post-security walkways between select terminals.

• Secure post-security pedestrian connectors link Terminals B, C, and E; passengers transferring between these terminals do not need to re-clear TSA security if staying airside.
• Transfers involving Terminal A require exiting the secure area and using Massport landside shuttle buses (Routes 22 or 55).
• International arriving passengers from non-pre-cleared destinations must collect baggage and clear CBP clearance before re-checking bags for domestic connections.
• Allow at least 90 minutes to two hours for international-to-domestic transfers.

Complimentary high-speed Wi-Fi access is available throughout all passenger terminals.

• Select the official network name 'LoganWifi' on your device settings.
• Accept the terms and conditions on the splash page to connect.
• No registration, email address, or payment is required.
• Coverage extends across gate areas, baggage claims, and central plazas.

Banking facilities and Automated Teller Machines (ATMs) are distributed across all four terminals.

• ATMs accepting major international cards (Visa, Mastercard, Cirrus) are located pre- and post-security in each terminal.
• Currency exchange counters operate in Terminal E pre- and post-security, as well as select locations in Terminal B and C.
• Credit and debit cards are universally accepted across transport, dining, and retail facilities in Boston.
• Contactless payment methods (Apple Pay, Google Pay) are widely supported.

A broad spectrum of dining options is available in all terminals, featuring national chains alongside local New England seafood establishments.

• Terminal E features dining options in both the pre-security public area and post-security departure concourses.
• Local regional specialties, including clam chowder and lobster rolls, are sold in Terminals B, C, and E.
• Grab-and-go options and coffee shops are accessible near international arrival exits.
• Dining operating hours align primarily with flight schedules, though options after late-night arrivals are limited.

Multiple airline-operated and independent lounge spaces are present across the airport terminals.

• Terminal E hosts international carrier lounges including British Airways, Lufthansa, and Emirates, alongside an Air France Lounge accessible via lounge membership programs.
• Terminals A, B, and C feature airline lounges for Delta Sky Club, American Admirals Club, United Club, and JetBlue partner facilities.
• Day-pass access depends on space availability and airline class of service.
• Lounge facilities are generally located post-security.

On-airport accommodation is directly connected to terminals, with additional hotel properties located nearby in East Boston.

• The Hilton Boston Logan Airport is directly connected to Terminals A and E via covered skybridges.
• The Hyatt Regency Boston Harbor is located on the airport perimeter and accessible via complimentary hotel shuttle.
• Numerous airport hotels along Route 1A offer free dedicated shuttle services picking up at designated terminal curbsides.
• Reservations can be confirmed using courtesy phone boards located in arrivals halls.

Baggage claim carousels are located on the ground floor level of each terminal.

• Carousels are clearly signposted from all arrival gates.
• Baggage carts (trolleys) are available in baggage claim areas for a nominal fee.
• Lost property claims for items left on aircraft should be directed to the operating airline.
• For items lost within terminal areas or security checkpoints, contact Massport or TSA lost and found offices.

Facilities for travellers with children are provided across all four terminals.

• Dedicated, private nursing rooms (Mamava pods and family suites) are located post-security in all terminals.
• All public restrooms feature diaper-changing tables.
• Children's play spaces (Kidport) are located airside in Terminals A, B, and C.
• Strollers are permitted through TSA checkpoints but must be screened separately.

• Complimentary Wi-Fi
• Currency Exchange Counters
• ATMs
• Service Animal Relief Areas
• Nursing Pods
• Airline Lounges
• Water Refill Stations
• Inter-Terminal Express Shuttles

Local emergency number: 911

• Dial 911 for immediate police, fire, or medical emergencies from any phone.
• State Police Troop F officers patrol all terminal areas and landside roadways.
• First aid stations and AEDs (automated external defibrillators) are positioned throughout all terminals.
• If you lose your passport, contact your country's consulate in Boston or embassy in Washington D.C. after informing airport police.

• Check your passport validity and any visa, ETA or entry declaration required.
• Confirm your departure terminal on your boarding pass the day before.
• Activate a travel eSIM so you are online the moment you land.
• Download offline maps and screenshot your hotel address and booking reference.
• Tell your bank you are travelling and carry a backup payment card.
• Save the local emergency number and your embassy contact in your phone.
• Photograph your passport and store the copy somewhere you can reach offline.
• Check baggage allowance and any restricted items for your destination.

Airport operations change. Always confirm terminals, fares and timetables with the official sources below before you travel.

• Massport Boston Logan International Airport Official SiteOfficial airport source
• Massachusetts Bay Transportation AuthorityOfficial transit source
• USA.gov Official Portal for Government Services and Emergency InformationGovernment source