Rafael Núñez International Airport (CTG)

International arriving passengers disembark via passenger boarding bridges or apron walk routes directly into the international arrival concourse for border processing.

• Complete the official Check-Mig online entry form prior to departure or upon arrival before approaching border gates.
• Proceed through Migración Colombia passport control booths for document verification and entry stamping.
• Collect checked luggage from the carousel in the international baggage re-claim area.
• Pass through DIAN customs control, presenting your luggage for scanning or manual inspection if requested.
• Exit into the public arrivals hall where currency exchange desks, official taxi ticket kiosks, and transport services are located.

• Taxi

  Official Airport Taxi

  Authorised taxis operate from official queues outside the arrivals terminal, operating on regulated fare vouchers printed at indoor ticket kiosks.

  Time:

  Typically 15-25 minutes to the historic centre or Bocagrande

  Typical cost:

  Roughly 15,000 to 25,000 COP depending on destination zone

• Ride-hailing

  Rideshare Services

  Mobile app rideshare services operate around Cartagena, though pick-up locations may require walking outside the main terminal drive.

  Time:

  Typically 15-25 minutes to the historic centre

  Typical cost:

  Roughly 15,000 to 25,000 COP

• Bus

  Local Public Bus

  City buses (such as Metrocar routes) pass along Avenida Santander and Calle 70 just outside the airport grounds.

  Time:

  Typically 25-40 minutes depending on traffic

  Typical cost:

  Roughly 3,000 COP

Connecting between international and domestic flights requires exiting the arrival secure area and re-clearing security.

• Passengers arriving on international flights must clear immigration, collect checked baggage, and pass customs before connecting to domestic departures.
• Walk through the central public terminal corridor to reach the domestic departure check-in counters.
• Allow at least 2 to 3 hours between connecting flights to accommodate border processing and baggage re-check.

Free Wi-Fi access is provided throughout the passenger terminal building.

• Select the official airport public Wi-Fi network on your device.
• A captive portal screen will prompt agreement to basic terms of use before connection is granted.
• Connection speed is adequate for messaging and browsing, though heavy media streaming may be restricted.

Automated teller machines and official currency exchange bureaux are located in the public arrivals concourse.

• ATMs accepting major international bank cards are situated near the terminal exits.
• Currency exchange counters convert major foreign currencies into Colombian Pesos (COP).
• It is advisable to carry small denominations of cash in local currency for transport and minor expenses.

A range of food outlets, cafés, and grab-and-go options operate in both public areas and secure departure gates.

• Public arrivals areas feature small coffee stands, bakeries, and convenience stores.
• Airside departure concourses offer quick-service meals, local snacks, and beverages.
• Operating hours generally align with scheduled daily flight movements.

VIP lounge facilities are available airside for eligible premium passengers and lounge membership cardholders.

• Lounges offer seated relaxation areas, complimentary Wi-Fi, snacks, and non-alcoholic drinks.
• Access can be obtained via airline status, specific lounge access programmes, or pay-per-use day passes subject to capacity.
• Facilities are located after security screening in departure areas.

Numerous hotels, guesthouses, and apartments are situated within short walking or driving distance in the Crespo neighbourhood.

• Several budget and mid-range accommodations are located within 500 metres of the terminal gates.
• Major international business and resort hotels are located 15 to 20 minutes away in Bocagrande and the historic centre.
• Airport transfer shuttles can be arranged directly through individual hotels prior to travel.

Baggage re-claim carousels are located in the designated arrival halls for domestic and international flights.

• Check overhead display screens to locate the correct baggage belt assigned to your incoming flight.
• Luggage trolleys are available in the re-claim area for passenger convenience.
• Report any delayed or damaged baggage to your airline's ground handling desk prior to leaving the customs area.

Basic family amenities are available throughout the terminal complex.

• Baby-changing facilities are integrated into select public and airside restroom blocks.
• Strollers can generally be used up to the aircraft door or gate area depending on airline policy.
• Rest areas and food stalls offer seating suitable for travelling families.

• ATMs
• Currency exchange
• Information desk
• Medical station
• Official taxi kiosk
• Free public Wi-Fi
• VIP Lounges
• Retail and food outlets

Local emergency number: 123 (National Emergency).

• Dial 123 from any local phone for general national emergency services including police, ambulance, and fire response.
• A first-aid medical station operates within the airport terminal complex for immediate health support.
• Contact the local airport police post or Migración Colombia officers if you lose your passport or travel documents upon arrival.

• Check your passport validity and any visa, ETA or entry declaration required.
• Confirm your departure terminal on your boarding pass the day before.
• Activate a travel eSIM so you are online the moment you land.
• Download offline maps and screenshot your hotel address and booking reference.
• Tell your bank you are travelling and carry a backup payment card.
• Save the local emergency number and your embassy contact in your phone.
• Photograph your passport and store the copy somewhere you can reach offline.
• Check baggage allowance and any restricted items for your destination.

Airport operations change. Always confirm terminals, fares and timetables with the official sources below before you travel.

• SACSA - Sociedad Aeroportuaria de la Costa S.A.Official airport source
• Migración ColombiaGovernment source
• DIAN - Dirección de Impuestos y Aduanas NacionalesGovernment source
• Policía Nacional de ColombiaGovernment source