Indira Gandhi International Airport (DEL)

International travellers disembarking at Terminal 3 follow a single structured route through passport control, baggage claim, customs, and into the main public arrival hall.

• Follow overhead signage to the central immigration hall located on the arrivals level of Terminal 3.
• Join the designated queue for e-Visa holders or physical visa holders; present your passport and required entry documentation to the immigration officer.
• Proceed to the ground-level baggage reclaim hall to retrieve checked luggage from your flight's designated carousel.
• Clear customs screening: select the Green Channel if carrying goods within duty-free limits, or the Red Channel if carrying dutiable or restricted items.
• Exit into the main arrivals concourse where official transport counters, currency exchange, and information desks are located.

• Train

  Delhi Metro (Airport Express Line)

  Operated by Delhi Metro Rail Corporation, connecting Terminal 3 directly to central New Delhi.

  Time:

  Roughly 20-25 minutes to New Delhi Railway Station

  Typical cost:

  Approximately INR 60

• Taxi

  Prepaid Taxi

  Desks managed by Delhi Traffic Police and approved taxi concessionaires are located inside the T3 arrivals hall before exiting.

  Time:

  Typically 45-75 minutes depending on traffic

  Typical cost:

  Roughly INR 400-800 depending on destination zone

• Ride-hailing

  App-Based Rideshare

  Pickups take place at designated bays within the multi-level car park structure directly opposite Terminal 3.

  Time:

  Typically 45-75 minutes depending on traffic

  Typical cost:

  Roughly INR 400-900 depending on vehicle class and demand

• Bus

  Public Bus (DTC)

  Delhi Transport Corporation operates air-conditioned buses from the airport bus staging area to key points in the city.

  Time:

  Roughly 60-90 minutes depending on destination

  Typical cost:

  Approximately INR 25-100

Connection processes vary depending on whether your onward flight departs from Terminal 3 or requires transfer to Terminal 1 or Terminal 2.

• International-to-domestic transfers within Terminal 3 require clearing immigration, collecting checked baggage, passing customs, and proceeding to domestic departures.
• Terminal 2 is located within walking distance (approximately 5-10 minutes) of Terminal 3 via a covered walkway.
• Inter-terminal shuttle buses operate between Terminal 3 and Terminal 1 for passengers holding valid flight connections.
• Allow a minimum of 3 hours when connecting between flights operating out of different terminals.

Complimentary Wi-Fi access is provided throughout all passenger terminals.

• Connect to the official network SSID ('GMR Free Wi-Fi').
• Authenticate by entering your mobile phone number to receive a one-time passcode (OTP) via SMS.
• Travellers without international SMS roaming can request a Wi-Fi voucher by scanning their passport at airport information desks.
• Wi-Fi sessions are complimentary for a set duration and can be re-authenticated if required.

Foreign currency exchange desks and multi-currency ATMs operate in both airside and landside areas of the airport.

• Exchange counters are available in the international arrivals baggage claim area and the public arrival concourse.
• ATMs accepting major international bank cards are located in the arrivals hall.
• Indian Rupees (INR) are required for small cash transactions, though credit and debit cards are widely accepted at established businesses.
• Keep foreign exchange receipts if you intend to convert unused Indian Rupees back to foreign currency upon departure.

A range of food courts, coffee shops, and quick-service outlets operate across landside and airside areas.

• The public arrivals hall offers 24-hour coffee outlets, bakeries, and Indian fast-food establishments.
• Airside departure concourses feature large food courts serving both local Indian specialities and international cuisine.
• Vegetarian options are extensively available across all food and beverage counters.

Several airline and independent passenger lounges operate within Terminal 3.

• Pay-per-use lounges offer seating, buffet dining, shower facilities, and Wi-Fi access.
• Dedicated airline lounges serve eligible business class passengers and frequent flyer cardholders.
• Pass access can be booked in advance online or purchased at the entrance subject to availability.

Accommodation options include an in-terminal transit hotel and extensive options in the nearby Aerocity district.

• An in-terminal transit hotel is situated inside Terminal 3 airside for international transit passengers.
• Aerocity, located approximately 5 minutes from Terminal 3, features numerous international hotel chains.
• Short taxi rides or hotel shuttles connect Aerocity properties directly with the passenger terminals.

Baggage claim carousels, luggage storage facilities, and porter services are available in Terminal 3.

• Electronic flight display screens in the arrivals area indicate the assigned baggage belt for each flight.
• Left-luggage (baggage storage) counters operate in the landside facility for short- and medium-term storage.
• Paid luggage porter services are available near the baggage carousels to assist with transfer to transport areas.

Dedicated facilities for passengers travelling with infants and young children are provided across the terminal complex.

• Baby care rooms equipped with changing tables and nursing chairs are located adjacent to main washroom facilities.
• Strollers can be requested at airline desks for use within the terminal.
• Children's play zones are situated in the airside departure areas of Terminal 3.

• Complimentary Wi-Fi
• Currency Exchange & ATMs
• Left Luggage Storage
• Prepaid Taxi Counters
• Baby Care Rooms
• Medical First Aid Centre
• In-Terminal Transit Hotel
• Wheelchair & Accessibility Support

Local emergency number: National Emergency: 112 | Medical: 102 / 108

• First aid posts staffed by medical personnel operate 24 hours a day inside Terminal 3 landside and airside.
• In the event of a lost passport, report to the police station located near the landside area of T3 and contact your national embassy in New Delhi.
• Dial 112 from any active Indian phone line for emergency assistance (Police, Fire, Ambulance).

• Check your passport validity and any visa, ETA or entry declaration required.
• Confirm your departure terminal on your boarding pass the day before.
• Activate a travel eSIM so you are online the moment you land.
• Download offline maps and screenshot your hotel address and booking reference.
• Tell your bank you are travelling and carry a backup payment card.
• Save the local emergency number and your embassy contact in your phone.
• Photograph your passport and store the copy somewhere you can reach offline.
• Check baggage allowance and any restricted items for your destination.

Airport operations change. Always confirm terminals, fares and timetables with the official sources below before you travel.

• https://www.newdelhiairport.in/Official airport source
• https://immigrationindia.gov.in/Government source
• https://www.cbic.gov.in/Government source
• https://www.delhimetrorail.com/Official transit source
• https://mohfw.gov.in/Government source