Florence Airport (FLR)

Arriving passengers step directly into the ground-floor terminal or are brought by a brief apron bus, proceeding straight through passport control (if arriving from outside Schengen) to baggage reclaim and customs.

• Disembark either directly via a short walk across the apron or aboard a brief passenger shuttle bus.
• Passengers arriving on non-Schengen flights must present travel documents at passport control.
• Collect checked baggage from the carousel area located immediately after passport control.
• Proceed through customs clearance via the green (nothing to declare) or red (goods to declare) exit lanes.
• Exit into the public arrivals hall to access local transport, taxi ranks, and airport amenities.

• Train

  Tramway (T2 Line)

  The GEST T2 tram line departs directly from outside the arrivals terminal and runs straight to Unità stop next to Santa Maria Novella railway station.

  Time:

  roughly 20 minutes

  Typical cost:

  typically €1.70 - €2.00

• Taxi

  Taxi

  Official taxis wait at the designated rank outside arrivals. Fixed city-centre base tariffs apply, with small additional surcharges for luggage, night hours, or public holidays.

  Time:

  roughly 15-25 minutes

  Typical cost:

  typically €22.00 - €30.00

• Bus

  Car Rental Shuttle

  A complimentary shuttle connects the terminal to the dedicated car rental centre located at Palagio degli Spini.

  Time:

  roughly 5-10 minutes

  Typical cost:

  free shuttle service

Because Florence Airport is relatively small, most onward transfers require travelling into Florence's main rail hub in the city centre.

• The T2 tram line provides direct access to Santa Maria Novella station for high-speed regional and national train connections.
• There are no direct airside transit channels for connecting flights; passengers transferring must clear arrival procedures and check in again.
• Regional buses to other Tuscan destinations can be accessed at the central bus hub near Santa Maria Novella station.

Free Wi-Fi access is available throughout the passenger terminal.

• Select the official airport network from your device Wi-Fi settings.
• Follow the browser prompt to complete a brief registration or accept terms of service.
• Connection speeds are suitable for messaging, browsing, and standard digital travel needs.

Basic financial services including ATMs and currency exchange are situated within the terminal corridors.

• Automated teller machines (ATMs) supporting international cards are located in both arrivals and departures areas.
• Currency exchange desks operate near the main public areas for international currency conversions.
• Electronic payments and contactless cards are widely accepted across transport and terminal services.

Dining choices are concentrated around the main public hall and departure gate areas.

• A selection of Italian cafes serving espresso, pastries, and sandwiches is available in the public arrivals area.
• A broader selection of grab-and-go food outlets and dining spots operates airside after security.
• Facilities cater primarily to standard daytime and evening flight schedules.

A single VIP lounge operates within the departures area for eligible passengers.

• The Masaccio Lounge is located after security in the departures zone.
• Access is open to premium ticket holders, elite status passengers, or via walk-up payment subject to capacity.
• Services include light refreshments, seating, work areas, and dedicated Wi-Fi access.

While no hotel is physically integrated into the terminal, several properties are located within close proximity.

• Multiple hotels are situated within a 1-2 kilometre radius along the main access corridors.
• Accommodations in the city centre are easily reached via a 20-minute ride on the T2 tramway.
• Short taxi journeys can be arranged directly from the terminal rank for nearby airport hotels.

Standard baggage reclaim facilities and lost property services are located on the ground floor.

• Luggage carousels are clearly signposted immediately following international or Schengen entry gates.
• A dedicated lost and found office handles delayed or damaged baggage inquiries inside the reclaim hall.
• Trolleys are accessible near the arrival carousels and exit areas.

The terminal offers essential facilities for passengers travelling with children.

• Baby changing stations are integrated into accessible rest rooms throughout the terminal.
• Stroller accessibility is seamless due to single-level ground floor public layout.
• Family priority lanes may be assigned at security screening during busy operational hours.

• ATM Cash Machines
• Currency Exchange
• Information Desk
• Car Rental Center Shuttle
• First Aid Post
• VIP Lounge
• Lost Property Office

Local emergency number: 112 (National Emergency)

• Dial 112 for all general emergencies requiring police, medical, or fire service within Italy.
• First aid facilities are available on-site within the terminal building for medical assistance.
• Report lost passports or security issues immediately to the Italian State Police (Polizia di Stato) office in the terminal.

• Check your passport validity and any visa, ETA or entry declaration required.
• Confirm your departure terminal on your boarding pass the day before.
• Activate a travel eSIM so you are online the moment you land.
• Download offline maps and screenshot your hotel address and booking reference.
• Tell your bank you are travelling and carry a backup payment card.
• Save the local emergency number and your embassy contact in your phone.
• Photograph your passport and store the copy somewhere you can reach offline.
• Check baggage allowance and any restricted items for your destination.

Airport operations change. Always confirm terminals, fares and timetables with the official sources below before you travel.

• Aeroporto di Firenze - Official WebsiteOfficial airport source
• Polizia di Stato - Foreigners & Passport ControlGovernment source
• Agenzia delle Dogane e dei Monopoli - Customs GuidanceGovernment source
• GEST Tramvia FirenzeOfficial transit source
• Ministero della Salute - Emergency ServicesGovernment source
• Comune di Firenze - Transport ServicesGovernment source