La Aurora International Airport (GUA)

Arrivals move sequentially through immigration control, baggage retrieval, and customs inspection on the ground floor.

• Disembark the aircraft and follow signage along the concourse towards international arrivals.
• Present your passport and travel documentation to the Instituto Guatemalteco de Migración officer.
• Proceed to the baggage reclaim area to collect checked luggage from the designated belt.
• Submit the electronic baggage and customs declaration (Declaración Jurada Regional de Viajero) at the SAT customs checkpoint.
• Pass through baggage scanning before exiting into the public arrivals concourse.

• Taxi

  Official Taxi

  Authorised taxis are available directly outside the main exit; fares to key hotel districts are generally fixed or agreed prior to departure.

  Time:

  20-40 minutes (to Zone 9 or Zone 10)

  Typical cost:

  GTQ 80-150 (~USD 10-20)

• Ride-hailing

  Rideshare (Uber)

  Rideshare services operate at the airport; pick-ups take place outside the terminal departures or arrivals curbside as designated in the app.

  Time:

  20-40 minutes

  Typical cost:

  GTQ 40-90 (~USD 5-12)

• Bus

  Hotel Shuttle

  Major hotels in Zone 9 and Zone 10 offer pre-arranged collection services for arriving guests.

  Time:

  20-40 minutes

  Typical cost:

  Complimentary to GTQ 100

• Bus

  Intercity Shared Shuttle (Antigua)

  Pre-booked door-to-door shared minibuses depart directly from the airport terminal to Antigua Guatemala.

  Time:

  1.5-2.5 hours

  Typical cost:

  USD 15-25

All flights operate through the central terminal building, but international-to-domestic transfers require full border clearance.

• Collect all checked baggage and clear immigration and customs upon landing.
• Proceed upstairs to the departures level to re-check baggage with your domestic carrier.
• Re-enter security screening before proceeding to your domestic departure gate.
• Allow a minimum connection time of 2.5 to 3 hours between international and domestic flights.

Wi-Fi access is available within the terminal, supplemented by local mobile connectivity options.

• Select the official airport Wi-Fi network upon arrival in the terminal building.
• Access may require accepting terms on a landing page portal.
• Local prepaid SIM cards can be purchased from telecommunication kiosks located in the arrivals hall.

Financial services including cash machines and currency exchange desks are available landside and airside.

• ATMs accepting international Visa and Mastercard cards are located in both arrival and departure zones.
• Currency exchange counters convert major currencies such as US Dollars and Euros into Guatemalan Quetzales (GTQ).
• Credit cards are widely accepted in established businesses, but carrying local cash is essential for taxis and small vendors.

Dining choices include local cafes, fast-food outlets, and coffee shops located on both sides of security.

• Coffee stands offering traditional Guatemalan coffee operate airside near the boarding gates.
• Quick-service food outlets and small restaurants are available in the public pre-security area.
• Most outlets accept credit cards and US Dollars in cash.

VIP lounges are available airside after clearing security screening.

• Lounges operate in the main airside concourse past security.
• Entry is available to eligible airline cardholders, premium passengers, or via walk-up payment dependent on capacity.
• Facilities provide quiet seating, refreshments, Wi-Fi, and charging points.

Numerous hotel properties are located short distances from the airport in Zone 13 and Zone 10.

• Several accommodations are situated within 1 to 3 kilometres of the airport perimeter.
• No transit hotels or sleeping pods exist within the secure airside zone.
• Taxis and hotel shuttles provide short transfers between the airport and nearby accommodation zones.

Standard passenger luggage services are available within the terminal.

• Luggage wrapping services are located on the upper departures level prior to check-in.
• Baggage carts are available near the arrivals luggage retrieval carousels.
• Inquiries regarding lost or delayed luggage should be directed to your operating airline's baggage desk.

Essential family amenities are distributed throughout the main passenger areas.

• Baby-changing facilities are integrated into standard restrooms in both landside and airside zones.
• Strollers are typically taken at the check-in desk or gate according to individual airline procedures.
• Priority assistance at immigration may be available for families travelling with infants.

• ATMs and Currency Exchange
• Car Rental Desks
• Duty-Free Shops
• VIP Lounges
• Luggage Wrapping
• Eateries and Cafes
• Tourist Information

Local emergency number: 110 (Police), 122/123 (Ambulance/Fire), 1500 (PROATUR Tourist Support).

• Dial 1500 for PROATUR (Guatemalan Tourist Assistance), providing English and Spanish assistance to international visitors.
• Contact 110 for the National Police (PNC) or 122/123 for local fire and medical services.
• Report lost passports immediately to your embassy in Guatemala City and file an official report with airport police.

• Check your passport validity and any visa, ETA or entry declaration required.
• Confirm your departure terminal on your boarding pass the day before.
• Activate a travel eSIM so you are online the moment you land.
• Download offline maps and screenshot your hotel address and booking reference.
• Tell your bank you are travelling and carry a backup payment card.
• Save the local emergency number and your embassy contact in your phone.
• Photograph your passport and store the copy somewhere you can reach offline.
• Check baggage allowance and any restricted items for your destination.

Airport operations change. Always confirm terminals, fares and timetables with the official sources below before you travel.

• Dirección General de Aeronáutica Civil - GuatemalaOfficial airport source
• Instituto Guatemalteco de MigraciónGovernment source
• Superintendencia de Administración TributariaGovernment source
• Policía Nacional Civil de GuatemalaGovernment source
• Instituto Guatemalteco de TurismoGovernment source