Noi Bai International Airport (HAN)

International passengers disembark at Terminal 2 and follow a standard path through immigration, baggage reclaim, and customs before entering the public arrivals hall.

• Follow signs towards international passport control on the second floor after leaving the aircraft gate.
• Present your passport, visa or e-visa documentation, and any required travel documents to the immigration officer.
• Descend to the ground level baggage hall to collect checked luggage from the assigned carousel.
• Proceed through customs clearance; use the green channel if carrying nothing to declare or the red channel if carrying goods exceeding customs allowances.
• Exit into the public arrivals hall to access local transport, currency exchange counters, and SIM card vendors.

• Train

  Express Bus 86

  Direct public express bus connecting Terminal 1 and Terminal 2 with Hanoi Old Quarter and Hanoi Railway Station.

  Time:

  roughly 50-60 minutes

  Typical cost:

  roughly 45,000 VND

• Bus

  Public Bus 07 / 17

  Standard city buses running to Cau Giay bus station (Bus 07) or Long Bien bus station (Bus 17).

  Time:

  roughly 60-75 minutes

  Typical cost:

  roughly 9,000-10,000 VND

• Taxi

  Metered Airport Taxi

  Official taxis queued outside the arrivals exits of both terminals. Fares are metered or agreed fixed rates.

  Time:

  roughly 35-50 minutes

  Typical cost:

  roughly 300,000-450,000 VND

• Ride-hailing

  Ride-Hailing Mobile App

  App-based rides (such as Grab) pick up passengers at designated pickup lanes outside the terminals.

  Time:

  roughly 35-50 minutes

  Typical cost:

  roughly 250,000-400,000 VND

Transfers between international and domestic terminals require taking an airport transfer shuttle.

• A free airport shuttle bus operates regularly between the ground floor exits of Terminal 1 and Terminal 2.
• Passengers transferring from international to domestic flights must clear immigration, retrieve all checked baggage, and pass customs before changing terminals.
• Allow a minimum of two to three hours for inter-terminal transfers, including domestic re-check-in.

Complimentary wireless internet service is available throughout Terminal 1 and Terminal 2.

• Select the public Wi-Fi network (typically named '@NoiBai Airport Free Wi-Fi').
• A web browser splash page will open requiring acceptance of terms to establish a connection.
• Local mobile SIM cards with data plans can be purchased from official kiosks in the Terminal 2 arrivals hall.

Currency exchange desks and cash machines are located in both terminal arrival halls.

• Multiple bank-operated currency exchange counters are situated in the T2 international arrivals area after customs.
• ATMs accepting major international debit and credit cards line the public arrivals area exits.
• Vietnamese Dong (VND) is the primary currency used; carrying cash is advisable for public transport and small vendors.

Dining choices range from local Vietnamese noodle bars to international fast-food outlets across landside and airside zones.

• Public arrivals areas feature coffee shops, casual eateries, and convenience stores.
• Airside departure zones contain sit-down dining options, local food courts, and global chains.
• Packaged snacks and hot beverages are available 24 hours landside.

Airline lounges and independent pay-per-use lounges are available in both terminals.

• Business class lounges serve premium passengers of major international and domestic airlines.
• Independent lounges offer single-entry access pass options and entry for international lounge membership cardholders.
• Services standardly include hot food buffets, shower rooms, working spaces, and flight information displays.

Rest facilities are available inside the airport, with standard hotel accommodations located nearby.

• VATC SleepPod services operate inside the public landside areas of both Terminal 1 and Terminal 2 for hourly short-term rest.
• Numerous budget hotels and guest houses are located within 2 to 5 kilometres of the airport perimeter.
• Major full-service international hotels are situated in central Hanoi, reachable within 45 minutes by road.

Left luggage services and baggage preparation amenities are available landside.

• Baggage storage and deposit facilities are situated on the 2nd floor of Terminal 2 landside.
• Luggage wrapping services are located near departure check-in counters in both terminals.
• For missing or damaged checked baggage, report to your airline's ground handling counter inside the baggage claim area prior to exiting customs.

Basic family amenities are available across international and domestic terminals.

• Dedicated baby nursing and changing facilities are situated near restrooms in both terminals.
• Lifts and wide thoroughfares accommodate pushchairs throughout terminal buildings.
• Children's play areas are located in the international airside departure areas of Terminal 2.

• Free Wi-Fi
• ATMs and Foreign Exchange
• Left Luggage Storage
• Sleep Pods
• Medical First Aid Station
• Smoking Lounges
• Duty Free Shopping

Local emergency number: Police: 113, Ambulance: 115. Medical post located in Terminal 2.

• For medical assistance inside the terminal, notify airport staff or visit the airport medical station situated in Terminal 2.
• In case of a lost passport, inform the airport police office landside and contact your embassy in Hanoi.
• National emergency services in Vietnam are reached at 113 for Police, 114 for Fire, and 115 for Ambulance.

• Check your passport validity and any visa, ETA or entry declaration required.
• Confirm your departure terminal on your boarding pass the day before.
• Activate a travel eSIM so you are online the moment you land.
• Download offline maps and screenshot your hotel address and booking reference.
• Tell your bank you are travelling and carry a backup payment card.
• Save the local emergency number and your embassy contact in your phone.
• Photograph your passport and store the copy somewhere you can reach offline.
• Check baggage allowance and any restricted items for your destination.

Airport operations change. Always confirm terminals, fares and timetables with the official sources below before you travel.

• Noi Bai International Airport Official PortalOfficial airport source
• Vietnam Electronic Visa Official PortalGovernment source
• General Department of Vietnam CustomsGovernment source
• Hanoi Transport Corporation (Transerco)Official transit source
• Ministry of Health of VietnamGovernment source