Hong Kong International Airport (HKG)

Arriving passengers follow a linear pathway from the gate through immigration, baggage claim, and customs into the main arrivals hall.

• Deplane and follow signs for Immigration and Baggage Reclaim; automated people movers connect distant gates to the main processing area.
• Pass through Hong Kong Immigration control; ensure your passport is valid for your intended length of stay and present any required travel documents.
• Collect checked luggage from the assigned baggage reclaim carousels in the main hall.
• Proceed through Customs control using the Red/Green channel system depending on whether you have goods to declare.
• Exit into the public Arrivals Hall (Level 5), where ground transport, information desks, and currency exchange are located.

• Train

  Airport Express Train

  Direct rail connection departing directly from the central airport terminal area to Kowloon and Hong Kong stations.

  Time:

  roughly 24 minutes to Central (Hong Kong Station)

  Typical cost:

  typically HKD 100-115 depending on destination station

• Bus

  Public Bus (A-Routes)

  Cityflyer buses operate from the Ground Transportation Centre, offering direct services to main urban areas including Kowloon and Hong Kong Island.

  Time:

  roughly 45-75 minutes depending on route and traffic

  Typical cost:

  typically HKD 15-50

• Taxi

  Taxi

  Color-coded taxis operate from the taxi station: Urban taxis (red) serve all areas, New Territories taxis (green) serve northern rural areas, and Lantau taxis (blue) serve Lantau Island.

  Time:

  roughly 30-50 minutes depending on destination and traffic

  Typical cost:

  typically HKD 250-400 plus luggage and toll surcharges

Transfer passengers can remain airside if holding onward boarding passes, or process through dedicated transfer desks.

• Follow 'Transfers' signage upon landing to reach transfer security checkpoints.
• If you do not hold an onward boarding pass, visit your airline's transfer desk located in the departure areas.
• Allow adequate time between flights, typically a minimum of 60-90 minutes depending on airline agreement and baggage drop requirements.

Free Wi-Fi access is available throughout all main public and gate areas of the passenger terminal.

• Select the official airport network '#HKAirport Free Wi-Fi' on your device.
• Accept the terms and conditions on the portal page to connect.
• No registration via phone number or email is required for basic access.

Hong Kong Dollar (HKD) is the local currency, and payment options are widely available across the terminal.

• Automated teller machines (ATMs) supporting major international card networks are located in both arrival and departure zones.
• Currency exchange counters operate in the airside and landside areas.
• Contactless payments, credit cards, and local stored-value cards (Octopus card) are widely accepted for transport and retail.

A wide variety of international and local food options are located before and after security.

• Dining outlets range from quick-service fast food to sit-down dining options featuring Cantonese cuisine.
• Major food courts are located in the landside arrivals hall and airside departures areas.
• Several food and beverage outlets operate 24 hours a day.

Multiple airline lounges and pay-per-use lounges are located in the airside departure areas.

• Pay-per-use commercial lounges are accessible to all travellers regardless of class of service for a fee.
• Airline-specific premium lounges serve business and first-class passengers and eligible frequent flyers.
• Facilities generally include showers, internet access, work spaces, and food service.

Directly connected and nearby hotel options exist for overnight transit or early morning flights.

• Regal Airport Hotel is directly connected to Terminal 1 via an enclosed air-conditioned walkway.
• Additional hotels are located a short drive away at Tung Chung or the Hong Kong-Zhuhai-Macao Bridge port, accessible via shuttle or taxi.
• Day rooms and transit accommodation options are available within or adjacent to the airport complex.

Baggage services include left luggage, wrapping, and lost property support within Terminal 1.

• A secure left luggage facility is available in the landside arrivals hall for short- or long-term storage.
• Luggage wrapping services are located in the main landside departures hall.
• Lost baggage within the terminal is handled by the airport lost property office, while airline baggage claims are managed at carrier handling desks.

Facilities for families with young children are distributed across the airport passenger areas.

• Baby care rooms equipped with changing tables and nursing facilities are located throughout the terminal.
• Children's play zones are situated airside in the departures hall.
• Strollers are available for passenger use within the secure departure gates area.

• Free Wi-Fi
• ATMs and Currency Exchange
• Left Luggage Service
• Baby Care Rooms
• Medical Centre
• Smoking Lounges (Airside)
• Pay-per-use Lounges

Local emergency number: 999

• Dial 999 for local emergency services (Police, Fire, Ambulance) from any local telephone.
• An emergency medical centre is located within the airport terminal complex for immediate non-life-threatening medical care.
• Report lost passports or travel documents immediately to the Hong Kong Police Airport District station or the Hong Kong Immigration Department.

• Check your passport validity and any visa, ETA or entry declaration required.
• Confirm your departure terminal on your boarding pass the day before.
• Activate a travel eSIM so you are online the moment you land.
• Download offline maps and screenshot your hotel address and booking reference.
• Tell your bank you are travelling and carry a backup payment card.
• Save the local emergency number and your embassy contact in your phone.
• Photograph your passport and store the copy somewhere you can reach offline.
• Check baggage allowance and any restricted items for your destination.

Airport operations change. Always confirm terminals, fares and timetables with the official sources below before you travel.

• Hong Kong International Airport Official WebsiteOfficial airport source
• Hong Kong Immigration DepartmentGovernment source
• Hong Kong Customs and Excise DepartmentGovernment source
• MTR Airport Express ServicesOfficial transit source
• Hong Kong Police Force Emergency ServicesGovernment source