Kilimanjaro International Airport (JRO)

Arrivals follow a single path from aircraft disembarkation through immigration control, baggage claim, and customs screening into the public arrival hall.

• Disembark the aircraft onto the apron and walk or take a shuttle bus to the arrivals entrance.
• Join the appropriate lane for e-Visa holders or passengers requiring a visa on arrival.
• Present your passport (valid for at least six months), entry documentation, and payment (if purchasing a visa on arrival) to immigration officers.
• Proceed to the baggage reclaim area to collect all checked luggage.
• Pass through customs control where checked and hand luggage may undergo X-ray scanning before exiting into the arrival hall.

• Taxi

  Taxi / Private Transfer

  Official airport taxis and pre-arranged private drivers operate from designated ranks outside the terminal. Journey time to Moshi is roughly 45–60 minutes, while Arusha takes roughly 60–75 minutes.

  Time:

  45–75 minutes

  Typical cost:

  USD 30–60 (approximate)

• Bus

  Airline / Shared Shuttle

  Shared shuttle services operated by regional airlines or transport providers connect the airport with central locations in Arusha and Moshi.

  Time:

  60–90 minutes

  Typical cost:

  USD 10–15 (approximate)

• Car rental

  Car Rental

  Vehicle hire desks are located within or adjacent to the main terminal building for self-drive or chauffeur-driven arrangements.

  Time:

  Varies by destination

  Typical cost:

  Varies by vehicle type and rental firm

Passengers transferring between international and domestic flights must clear full arrival formalities before boarding onward flights.

• Clear immigration and collect all checked luggage upon international landing.
• Proceed through customs into the main public area and transfer to the check-in counters for your onward domestic flight.
• Re-check baggage and clear security screening prior to entering the domestic departure gate area.
• Allow a minimum of 2 to 3 hours between scheduled flight connections.

Wireless internet access is available in designated passenger areas of the terminal.

• Complimentary public Wi-Fi is accessible within parts of the terminal building.
• Connection speed can fluctuate depending on overall passenger volume.
• Local SIM cards and mobile data packages can be purchased from providers situated near the terminal exit.

Banking and foreign exchange facilities operate within the terminal precinct.

• Bureau de change desks in the arrivals section convert major foreign currencies (such as USD and EUR) into Tanzanian Shillings (TZS).
• ATMs accepting international credit and debit cards are situated in the public area.
• US Dollar banknotes brought into Tanzania should generally be un-torn and issued in 2013 or later to ensure acceptance.

Basic food and beverage options are provided in both landside and airside zones.

• A landside cafe serves hot beverages, cold drinks, and light snacks.
• Airside departure areas feature small eateries providing light meals, sandwiches, and drinks.
• Operating schedules generally align with international flight arrivals and departures.

Lounge facilities are accessible to eligible passengers in the international departure area.

• The lounge offers air-conditioned seating, refreshments, Wi-Fi, and flight status displays.
• Entry is available to business class passengers, select lounge membership holders, or via walk-in payment subject to availability.
• Located airside past international security screening.

No hotels are physically integrated into the terminal, but accommodations exist within a short driving distance.

• Independent lodges and transit hotels operate within 5 to 15 kilometres of the airport perimeter.
• Broader hotel options are located in central Moshi (approx 40 km) and central Arusha (approx 50 km).
• Hotel shuttle transfers should be booked directly with your accommodation in advance.

Baggage reclaim carousels and airline handling desks are located in the main arrivals hall.

• Baggage belts are positioned immediately following the immigration hall.
• Report missing or damaged baggage to your airline representative or ground handler before clearing customs.
• Luggage wrapping services are typically available in the check-in area prior to departure.

Essential facilities are available to assist passengers travelling with young children.

• Restrooms featuring basic baby-changing tables are located in the main terminal concourse.
• Strollers may generally be used until reaching the boarding gate or aircraft door.
• Ensure sufficient essential items and bottled water are carried, as landside retail options are modest.

• Bureau de Change
• ATMs
• Departure Lounge
• Cafes & Refreshments
• Gift & Souvenir Shops
• Car Rental Counters
• Information Desk

Local emergency number: National emergency number: 112.

• For medical assistance inside the terminal, notify airport security personnel or ground handling staff immediately.
• A basic first-aid facility operates within the airport complex to handle minor medical emergencies.
• In the event of a lost passport, file a report with the airport police station and contact your national embassy or consulate.

• Check your passport validity and any visa, ETA or entry declaration required.
• Confirm your departure terminal on your boarding pass the day before.
• Activate a travel eSIM so you are online the moment you land.
• Download offline maps and screenshot your hotel address and booking reference.
• Tell your bank you are travelling and carry a backup payment card.
• Save the local emergency number and your embassy contact in your phone.
• Photograph your passport and store the copy somewhere you can reach offline.
• Check baggage allowance and any restricted items for your destination.

Airport operations change. Always confirm terminals, fares and timetables with the official sources below before you travel.

• Kilimanjaro International Airport Official WebsiteOfficial airport source
• Tanzania Immigration Services DepartmentGovernment source
• Tanzania Revenue AuthorityGovernment source
• Tanzania Police ForceGovernment source