Oakland International Airport (OAK)

International travellers disembarking at Terminal 1 proceed directly through United States border control and customs facilities.

• Follow overhead signage towards Passport Control upon leaving the aircraft.
• Present your passport, visa or ESTA approval, and completed customs paperwork (if applicable) to U.S. Customs and Border Protection (CBP) officers.
• Collect your checked luggage from the baggage carousels in the international arrivals area.
• Pass through the customs inspection point before exiting into the main public arrivals hall.
• Follow ground transport signs outside the terminal for BART, buses, taxis, or rideshare pick-up areas.

• Train

  Rail (BART)

  The automated BART Oakland Airport Connector train link departs from outside the terminals to Coliseum Station, where passengers transfer to main BART lines.

  Time:

  Roughly 15-30 minutes to Oakland; 30-45 minutes to San Francisco

  Typical cost:

  Typically $3 to $12 depending on destination

• Ride-hailing

  Rideshare

  App-based rideshare vehicles pick up passengers at designated zones located on the second curb outside the terminals.

  Time:

  Roughly 20-45 minutes depending on destination and traffic

  Typical cost:

  Typically $30 to $70 depending on distance and demand

• Taxi

  Taxi

  Metered taxis are available directly from the taxi ranks located outside the terminal baggage claim exits.

  Time:

  Roughly 20-45 minutes depending on destination and traffic

  Typical cost:

  Typically $40 to $90 depending on distance and traffic conditions

• Bus

  Public Bus (AC Transit)

  AC Transit local bus services operate from marked bus stops outside the terminal buildings.

  Time:

  Roughly 15-35 minutes

  Typical cost:

  Typically $2 to $3

Connections between Terminal 1 and Terminal 2 are accessible on foot via a walkways post-security and pre-security.

• Passengers transferring between domestic flights can walk between terminals behind security without re-clearing screening.
• International arriving passengers must collect baggage, clear CBP controls, and re-clear security screening to access connecting flights.
• Check boarding passes to confirm whether your connecting flight departs from Terminal 1 or Terminal 2.

Complimentary Wi-Fi access is available throughout both passenger terminals.

• Select the official airport Wi-Fi network on your mobile device or laptop.
• Accept the terms and conditions on the portal page to connect.
• Standard internet access is free for all passengers.

Banking and currency services are accessible inside both terminals.

• ATMs accepting international bank cards are located pre-security and post-security in both terminals.
• Credit and debit cards are universally accepted by transport providers, shops, and restaurants.
• Carrying a small amount of U.S. Dollars cash is advised for small purchases or tips.

A range of dining options, cafes, and grab-and-go outlets are available in both terminals.

• Terminal 1 and Terminal 2 feature local Bay Area eateries, coffee shops, and fast-food venues.
• Most food options are located post-security in the departures concourses.
• Vending machines providing snacks and beverages operate 24 hours a day.

An independent passenger lounge is located in Terminal 1.

• The Escape Lounge is situated in Terminal 1 past security near Gate 8.
• Access can be purchased at the door or pre-booked online, subject to space availability.
• Eligible cardholders and premium class passengers may receive complimentary access depending on provider terms.

There are no on-site hotels directly inside the terminal, but several properties are located near the airport perimeter.

• Numerous airport hotels operate along Hegenberger Road, a short drive from the terminals.
• Many nearby hotels offer complimentary dedicated airport shuttle buses picked up at designated islands.
• Hotel reservation boards and phones are available near the baggage claim areas.

Baggage reclaims and support services are located on the ground level of both terminals.

• Carousels are clearly numbered and correspond to arriving flight numbers on overhead screens.
• Luggage carts are available for a small rental fee near the baggage claim areas.
• Report lost or damaged luggage directly to your airline's baggage service desk before exiting.

The airport provides dedicated facilities for travelling families and nursing mothers.

• Private nursing pods (Mamava) are located post-security in both Terminal 1 and Terminal 2.
• All primary restrooms include baby changing tables.
• Family restrooms with larger layouts are available across both terminals.

• Free Wi-Fi
• ATMs
• Nursing Pods
• Pet Relief Areas
• Rental Car Centre Shuttle
• Escape Lounge

Local emergency number: 911 for all police, medical, and fire emergencies.

• In an emergency, dial 911 from any telephone or contact uniformed airport police officers.
• First aid services can be requested by contacting any airport staff member or dialing emergency services.
• For lost passports, contact your nation's nearest consulate or embassy located in San Francisco.

• Check your passport validity and any visa, ETA or entry declaration required.
• Confirm your departure terminal on your boarding pass the day before.
• Activate a travel eSIM so you are online the moment you land.
• Download offline maps and screenshot your hotel address and booking reference.
• Tell your bank you are travelling and carry a backup payment card.
• Save the local emergency number and your embassy contact in your phone.
• Photograph your passport and store the copy somewhere you can reach offline.
• Check baggage allowance and any restricted items for your destination.

Airport operations change. Always confirm terminals, fares and timetables with the official sources below before you travel.

• Oakland International Airport Official WebsiteOfficial airport source
• U.S. Customs and Border ProtectionGovernment source
• Bay Area Rapid Transit (BART)Official transit source
• AC TransitOfficial transit source
• Centers for Disease Control and PreventionGovernment source