Portland International Airport (PDX)

International passengers follow a standard single-terminal process through immigration, baggage reclaim, and customs before entering the main public lobby.

• Follow signage along the Concourse D walkway to US Customs and Border Protection (Passport Control).
• Present travel documentation and complete biometric or officer screening at immigration.
• Collect all checked baggage from the assigned international baggage reclaim belt inside the secure customs area.
• Pass through the customs inspection barrier into the main public lobby on the arrivals level.

• Train

  MAX Light Rail (Red Line)

  Direct light rail train service operating from the lower level platform directly outside the main terminal into downtown Portland.

  Time:

  Typically 38-45 minutes

  Typical cost:

  Roughly $2.50 - $5.00

• Taxi

  Taxi

  Metered taxis available at the designated curbside taxi rank outside the lower baggage claim level.

  Time:

  Typically 20-30 minutes depending on traffic

  Typical cost:

  Roughly $35.00 - $50.00

• Ride-hailing

  Rideshare (Uber / Lyft)

  App-based rideshare pick-ups located on the island roadway outside the lower baggage claim level.

  Time:

  Typically 20-30 minutes depending on traffic

  Typical cost:

  Roughly $30.00 - $45.00

Transferring between flights depends on whether your initial arrival is international or domestic.

• International-to-domestic connections require reclaiming bags, clearing customs, and re-checking luggage before proceeding through TSA security screening.
• Domestic-to-domestic transfers do not require exiting the secure area; post-security walkways connect all concourses.
• Allow at least 90-120 minutes for international connections to complete border processing and security screening.

Complimentary high-speed wireless internet access is available throughout the entire terminal.

• Select the network identifier 'PDX-WiFi' on your mobile device.
• Accept the terms of service on the browser landing page to connect.
• No account creation or personal registration details are required.

Banking and payment options are situated throughout the main terminal lobby.

• Automated teller machines (ATMs) supporting international card networks are located pre- and post-security.
• Currency exchange desks operate in the central main terminal pre-security area.
• Electronic card and mobile contactless payments are universally accepted at airport shops, dining locations, and transit ticket kiosks.

The airport features regional Pacific Northwest food vendors regulated by a strict street-pricing rule.

• Concessionaires are mandated by airport authority policy to charge standard non-airport prices.
• Dining outlets are located in the central pre-security ticket hall as well as inside all post-security concourses.
• Options range from local coffee roasters to quick-service cafes and sit-down restaurants.

Airline lounges and independent spaces offer quiet seating post-security.

• Airline lounges (such as Alaska Lounge and Delta Sky Club) operate in designated concourses for eligible ticket holders.
• Access relies on class of travel, frequent flyer status, or purchased day passes where accepted.
• Facilities generally include work tables, Wi-Fi access, power charging points, and complimentary light refreshments.

Hotel options exist directly on airport grounds and along adjacent access corridors.

• An on-site hotel is located within walking distance or a short shuttle ride from the terminal.
• Off-site airport hotels operate complimentary shuttle buses picking up from the designated hotel shuttle zone outside baggage claim.
• Direct phone lines to select local hotels are available in the ground transport area.

Baggage reclaim carousels and luggage services are situated on the lower level of the main terminal.

• Digital display boards in the lower arrival hall display baggage belt assignments per flight.
• Luggage trolleys are available for a small rental fee near the baggage carousels.
• The airport Lost and Found office operates in the main terminal to handle items mislaid within the terminal building.

Dedicated family services are available across both landside and airside areas.

• Private nursing rooms and lactation suites are located in multiple concourses.
• All primary restrooms include baby-changing tables.
• A children's play area is situated post-security in Concourse D.

• ATMs
• Currency exchange
• Nursing rooms
• Pet relief areas
• Service animal relief zones
• Luggage trolleys
• Lost and found

Local emergency number: 911 (Police, Fire, Ambulance).

• Dial 911 from any mobile phone or landline for immediate police, fire, or medical assistance.
• Contact any uniformed Port of Portland Police officer or airport employee for urgent terminal support.
• Automated External Defibrillators (AEDs) and first aid stations are distributed across all concourses.

• Check your passport validity and any visa, ETA or entry declaration required.
• Confirm your departure terminal on your boarding pass the day before.
• Activate a travel eSIM so you are online the moment you land.
• Download offline maps and screenshot your hotel address and booking reference.
• Tell your bank you are travelling and carry a backup payment card.
• Save the local emergency number and your embassy contact in your phone.
• Photograph your passport and store the copy somewhere you can reach offline.
• Check baggage allowance and any restricted items for your destination.

Airport operations change. Always confirm terminals, fares and timetables with the official sources below before you travel.

• Portland International Airport Official SiteOfficial airport source
• US Customs and Border ProtectionGovernment source
• TriMet Public Transit AuthorityOfficial transit source
• USA.gov Official Emergency InformationGovernment source