Phoenix Sky Harbor International Airport (PHX)

International arrivals land predominantly at Terminal 4, where passengers complete passport control, baggage collection, and customs processing.

• Deplane and follow signs towards U.S. Customs and Border Protection (CBP) passport control.
• Present your passport and travel authorization (such as an ESTA or visa) at the immigration counters or automated inspection queues.
• Collect all checked baggage from the assigned carousel in the international baggage claim hall.
• Pass through the customs inspection area with your luggage before exiting into the public arrival lobby.
• Follow overhead signage for ground transportation, taxi stands, ride-share pick-up zones, or the PHX Sky Train.

• Train

  Light Rail (Valley Metro Rail)

  Take the free PHX Sky Train from Terminal 3 or 4 to the 44th St/Washington station, then transfer to the Valley Metro Rail bound for downtown Phoenix or Tempe.

  Time:

  20-30 minutes

  Typical cost:

  Roughly $2.00 USD

• Train

  Public Bus (Valley Metro Bus)

  Route 13 serves Terminal 3, while Route 44 connects via the 44th St PHX Sky Train station.

  Time:

  30-45 minutes

  Typical cost:

  Roughly $2.00 USD

• Taxi

  Taxi

  Official taxis are available directly outside baggage claim at Terminal 3 and Terminal 4. Drivers use metered rates.

  Time:

  10-20 minutes

  Typical cost:

  Roughly $18.00 - $25.00 USD

• Ride-hailing

  Ride-share (Uber / Lyft)

  Designated pick-up locations are clearly marked on the outer curb zones of Terminal 3 and Terminal 4.

  Time:

  10-20 minutes

  Typical cost:

  Roughly $15.00 - $30.00 USD (variable with demand)

• Car rental

  Rental Car

  Take the 24-hour PHX Sky Train directly from Terminal 3 or Terminal 4 to the consolidated Rental Car Center.

  Time:

  10-15 minutes train ride plus counter processing

  Typical cost:

  Varies by provider and rental duration

Connecting between flights requires moving between gates or terminals via the automated PHX Sky Train.

• If arriving on a U.S. domestic flight and connecting to another domestic flight in the same terminal, you remain inside the secure airside zone.
• If connecting between Terminal 3 and Terminal 4, take the free PHX Sky Train, which operates 24 hours a day outside the security perimeter.
• Arriving international passengers must clear customs, collect checked luggage, re-check baggage, and clear TSA security screening prior to their next flight.

Complimentary Wi-Fi is available throughout all terminals and public areas of the airport.

• Select the official network name 'PHX Free WiFi' on your mobile device.
• Open a web browser to accept the terms of use on the landing portal.
• No registration fee or personal phone number confirmation is required to connect.

Banking and currency conversion facilities are available, alongside widespread electronic payment acceptance.

• Automated teller machines (ATMs) are located pre-security and post-security in both Terminal 3 and Terminal 4.
• Currency exchange counters operate in Terminal 4 near international processing areas.
• Major credit cards and contactless payments (such as Apple Pay or Google Pay) are accepted across almost all airport retail and transport services.

A wide variety of local and national dining options operate across both terminals.

• Dining outlets are located both before and after security screening areas in Terminals 3 and 4.
• Options range from quick grab-and-go kiosks to sit-down regional Mexican and American cuisine restaurants.
• Select food and beverage vendors remain open late to accommodate early morning and late night flight schedules.

Airline lounges and independent lounges are located post-security in both active terminals.

• Terminal 4 houses airline lounges for major U.S. carriers as well as an independent lounge available via day-pass programs.
• Terminal 3 features premium lounges for select U.S. network carriers.
• Access conditions depend on cabin class, airline status, or third-party membership programs.

While there is no connected terminal hotel, numerous accommodation options are situated within a short distance.

• Multiple hotel properties operate along 44th Street and the nearby airport corridor.
• Many nearby hotels offer free dedicated shuttle services picking up at designated curbside zones.
• Accommodations can also be accessed via a short ride on the Valley Metro Rail from the 44th St PHX Sky Train station.

Baggage claim carousels are located on the ground level of Terminal 3 and Terminal 4.

• Baggage carts are available for a small fee in baggage claim areas and parking structures.
• Luggage storage or locker facilities are not available at the airport due to U.S. aviation security regulations.
• Lost property inquiries for items left on planes must be directed to your airline, while items lost in the terminal are managed by the airport Lost and Found office.

The airport offers dedicated services for passengers travelling with children.

• Nursing rooms and private lactation spaces are available post-security in both Terminal 3 and Terminal 4.
• Family restrooms equipped with baby-changing tables are situated near main restroom clusters throughout the airport.
• Children's play areas are available in select concourses airside.

• Free Wi-Fi
• ATMs
• Currency Exchange
• Nursing Rooms
• Pet Relief Areas
• Rental Car Center
• Smokefree Facilities
• Accessible Restrooms

Local emergency number: 911

• In an emergency, dial 911 from any telephone or notify airport staff and uniformed law enforcement officers.
• Automated external defibrillators (AEDs) and basic first-aid equipment are stationed throughout all public and airside zones.
• If you lose your passport, contact your embassy or consulate immediately; airport police can assist in filing a formal report.

• Check your passport validity and any visa, ETA or entry declaration required.
• Confirm your departure terminal on your boarding pass the day before.
• Activate a travel eSIM so you are online the moment you land.
• Download offline maps and screenshot your hotel address and booking reference.
• Tell your bank you are travelling and carry a backup payment card.
• Save the local emergency number and your embassy contact in your phone.
• Photograph your passport and store the copy somewhere you can reach offline.
• Check baggage allowance and any restricted items for your destination.

Airport operations change. Always confirm terminals, fares and timetables with the official sources below before you travel.

• Phoenix Sky Harbor International Airport Official SiteOfficial airport source
• U.S. Customs and Border ProtectionGovernment source
• Valley Metro Rail and Bus TransitOfficial transit source