Palma de Mallorca Airport (PMI)

Arriving passengers walk from their module gates into the central main terminal building to complete passport control (if arriving from outside Schengen), collect baggage, and clear customs.

• Follow signage from the arrival gate towards the main terminal building and baggage reclaim area.
• Passengers arriving on non-Schengen flights must present a valid passport or identity document at the Policía Nacional border control check.
• Proceed down to the baggage reclaim hall located on Floor 0 of the main terminal building.
• Clear customs control: choose the green channel if carrying goods within standard personal duty-free limits, or the red channel if declaring goods.
• Exit into the public arrivals hall on Floor 0, where ground transport, information desks, and car rental services are situated.

• Bus

  Public Bus (EMT Line A1)

  Direct municipal bus connecting the airport arrivals level (Floor 0) with central Palma destinations, including Plaça d'Espanya and the city centre.

  Time:

  roughly 20-30 minutes

  Typical cost:

  typically around €5

• Bus

  Interurban Bus (TIB Regional Lines)

  Regional buses operate during seasonal periods directly to various island municipalities and coastal resort areas without requiring a transfer in Palma.

  Time:

  roughly 30-70 minutes depending on destination

  Typical cost:

  typically around €5-€12

• Taxi

  Taxi

  Official taxis wait at the designated rank directly outside the arrivals hall on Floor 0. Metred fares apply, with mandatory airport supplements.

  Time:

  roughly 15-20 minutes to central Palma

  Typical cost:

  typically around €20-€30

• Car rental

  Car Rental

  Major car rental desks are located inside the arrivals hall, with vehicles picked up in the main parking facility opposite the terminal.

  Time:

  roughly 15-20 minutes driving time to central Palma

  Typical cost:

  varies by supplier and season

Transfer passengers must navigate between boarding modules via the central main terminal, re-clearing security or immigration depending on flight origin and destination.

• Non-Schengen to Schengen transfers require passing through border control in the main terminal area.
• Passengers connecting between flights on a single booking should follow international transit signage to their next departure module.
• Self-connecting passengers must collect checked luggage at Floor 0, clear customs, and re-check bags at the main departure check-in counters on Floor 2.

Free Wi-Fi access is provided throughout the terminal building by the airport operator Aena.

• Select the official network name 'Airport_Free_Wifi' on your device.
• Access requires a short registration via browser prompt using an email address, social account, or Aena portal login.
• Coverage extends across all boarding modules, check-in areas, and baggage reclaim halls.

Currency exchange counters and automated teller machines are distributed across key public and passenger areas.

• ATMs accepting major international cards are located in the arrivals hall on Floor 0 and departures on Floor 2.
• Currency exchange desks operate in both the arrivals hall and the main passenger boarding modules.
• Card payments (Visa and Mastercard) are universally accepted for airport transport, retail, and dining.

A wide range of dining outlets is available both airside in the modules and landside in the main terminal building.

• Landside options on Floor 0 and Floor 2 provide basic cafes and grab-and-go options for arriving and departing passengers.
• Airside commercial areas in Modules A, C, and D feature international food chains, local bakeries, and sit-down restaurants.
• Operating hours for food venues generally align with daily flight scheduling patterns.

VIP lounges managed by Aena are available to eligible passengers and fee-paying travellers.

• Lounges are located in the airside departures areas serving international and domestic modules.
• Access is complimentary for eligible business-class passengers and frequent-flyer cardholders, or available via walk-up paid entry subject to capacity.
• Facilities generally include complimentary refreshments, flight monitors, Wi-Fi, and comfortable seating areas.

There are no hotels located inside the terminal building, but numerous properties operate within a short driving distance.

• Hotels are located in nearby areas such as Can Pastilla, Coll d'en Rabassa, and along the Palma beach area.
• Most nearby hotels are accessible within 5 to 10 minutes by taxi or local public bus.
• Travellers with early morning departures or late arrivals can arrange private shuttles or short taxi rides from local accommodations.

Baggage claim facilities, lost property services, and luggage storage options are located on the ground floor.

• Baggage carousels are clearly assigned on display screens upon entry to the baggage reclaim hall on Floor 0.
• For delayed or damaged luggage, visit the handling agent desk corresponding to your airline inside the reclaim hall.
• Lost property inquiries for items left within the terminal building are managed by the airport information office.

The airport offers dedicated facilities for travellers accompanied by young children.

• Baby care and nursing rooms equipped with changing tables are situated adjacent to major restroom blocks throughout the terminal.
• Children's play zones are available airside within the main departure modules.
• Priority lanes at security checkpoints are available for families travelling with pushchairs or young infants.

• ATMs
• Currency exchange
• First aid station
• VIP lounges
• Car rental desks
• Children's play areas
• Luggage wrapping
• Duty-free shops

Local emergency number: Dial 112 for general emergencies; 091 for Policía Nacional. First aid station on Floor 0.

• Dial 112 for general all-services emergency assistance (multilingual dispatch including English).
• Dial 091 to reach the National Police (Policía Nacional) directly for law enforcement matters.
• A permanent medical first aid station staffed by medical personnel is located on the ground floor (Floor 0) of the main terminal.

• Check your passport validity and any visa, ETA or entry declaration required.
• Confirm your departure terminal on your boarding pass the day before.
• Activate a travel eSIM so you are online the moment you land.
• Download offline maps and screenshot your hotel address and booking reference.
• Tell your bank you are travelling and carry a backup payment card.
• Save the local emergency number and your embassy contact in your phone.
• Photograph your passport and store the copy somewhere you can reach offline.
• Check baggage allowance and any restricted items for your destination.

Airport operations change. Always confirm terminals, fares and timetables with the official sources below before you travel.

• Aena - Palma de Mallorca Airport Official PortalOfficial airport source
• Policía Nacional - Controls de FronterasGovernment source
• Agencia Tributaria - Aduanas e Impuestos EspecialesGovernment source
• EMT Palma - Transport Públic de PalmaOfficial transit source
• 112 Illes Balears - Emergency ServicesGovernment source