Rotterdam The Hague Airport (RTM)

Arriving at Rotterdam The Hague Airport involves a brief walk from the aircraft or tarmac into the single terminal building for border control, baggage claim, and customs clearance.

• Follow the ground floor signage from the gate or walk from the apron into the arrivals hall.
• Passengers arriving from non-Schengen destinations must present a valid passport or national ID at Koninklijke Marechaussee border control.
• Collect checked baggage from the reclaim carousels located in the arrivals zone.
• Clear Dutch Customs (Douane) by taking the green channel if you have nothing to declare, or the red channel if carrying goods exceeding duty-free allowances.
• Exit directly into the public arrivals concourse to access ground transport, taxi ranks, and airport amenities.

• Bus

  Public Bus (RET Line 33)

  RET Bus 33 departs from directly outside the terminal forecourt and runs directly to Rotterdam Centraal main railway station.

  Time:

  roughly 20-25 minutes

  Typical cost:

  typically €2-€4

• Train

  Bus + Metro (RET Line 33 to Meijersplein)

  Take RET Bus 33 to Meijersplein Metro Station (approx. 5 minutes), then transfer to RandstadRail Metro Line E toward Den Haag Centraal.

  Time:

  roughly 35-45 minutes total

  Typical cost:

  typically €4-€7 total

• Taxi

  Taxi

  Official licensed taxis are available at the designated taxi rank located immediately outside the terminal entrance.

  Time:

  roughly 15-20 minutes

  Typical cost:

  typically €25-€40

• Ride-hailing

  Rideshare

  Rideshare services operate via app pickup points at designated passenger drop-off and pick-up zones.

  Time:

  roughly 15-25 minutes to Rotterdam

  Typical cost:

  typically €20-€35 to Rotterdam

The airport does not operate direct air-to-air transit connections. Transferring passengers collect baggage and clear border control before onward travel via public transport or rail.

• No airside transit zone exists; all arriving passengers exit into the public landside area.
• To reach Schiphol Airport or other Dutch cities, take RET Bus 33 to Rotterdam Centraal and transfer to national NS train services.
• Allow adequate connection times when self-connecting between separate flight bookings.

Free Wi-Fi access is available throughout the terminal building for all passengers.

• Select the official public Wi-Fi network from your device settings.
• Accept the landing page terms and conditions to connect without mandatory registration.
• Coverage extends across check-in, security, gate areas, and the arrivals hall.

The currency used is the Euro (EUR). Cashless payments are standard and widely preferred across vendors and public transport.

• ATMs accepting international bank cards are located in the landside concourse.
• Contactless debit and credit cards (Visa, Mastercard) are accepted by almost all taxis, shops, and public transport operators.
• Public transport uses the OVpay system, allowing passengers to tap in and tap out using a contactless bank card.

Dining options are available both landside in the main concourse and airside after security.

• Landside options include a cafe and bakery concept for light meals, coffee, and refreshments.
• Airside facilities offer seated food service, grab-and-go options, and hot beverages near departure gates.
• Operating hours generally align with scheduled early morning and late evening flight departures.

An executive lounge facility is available airside for eligible passengers and walk-in visitors subject to capacity.

• The lounge is situated past security in the departures area.
• Provides complimentary refreshments, Wi-Fi, power outlets, and a quiet seating area.
• Access is granted via partner airline status, lounge membership programmes, or single-use entry passes purchased online or at the door.

An On-site hotel is situated within walking distance of the passenger terminal, with additional accommodation nearby.

• Fletcher Hotel-Restaurant Wings Rotterdam is located immediately adjacent to the terminal premises.
• Several business hotels are located within a 5-to-10-minute drive in the surrounding Business Park Rotterdam The Hague Airport.
• Central Rotterdam hotels can be reached in approximately 20 minutes via public bus or taxi.

Baggage reclaim carousels are located immediately post-immigration in the arrivals hall.

• Baggage status screens indicate the assigned carousel for each arriving flight.
• Lost or damaged baggage enquiries should be directed to the ground handling service desk in the arrivals area.
• Short-term luggage storage lockers are available inside the terminal building.

Basic family amenities are provided inside the terminal building for passengers travelling with young children.

• Baby-changing facilities are integrated into accessible toilet facilities both landside and airside.
• Strollers are permitted up to the boarding gate, subject to individual airline policies.
• Seating areas and food outlets accommodate families with high chairs and space for pushchairs.

• ATMs
• Free Wi-Fi
• Information Desk
• Luggage Lockers
• Executive Lounge
• Car Rental Desks
• Taxi Rank
• Accessible Toilets

Local emergency number: 112 (National Emergency Number)

• Dial 112 for urgent police, ambulance, or fire services anywhere in the Netherlands.
• Airport security personnel and first responders can be summoned by contacting any official airport staff member or visiting the central information desk.
• For lost passports or consular emergencies, contact your national embassy located in The Hague or consulate in Rotterdam.

• Check your passport validity and any visa, ETA or entry declaration required.
• Confirm your departure terminal on your boarding pass the day before.
• Activate a travel eSIM so you are online the moment you land.
• Download offline maps and screenshot your hotel address and booking reference.
• Tell your bank you are travelling and carry a backup payment card.
• Save the local emergency number and your embassy contact in your phone.
• Photograph your passport and store the copy somewhere you can reach offline.
• Check baggage allowance and any restricted items for your destination.

Airport operations change. Always confirm terminals, fares and timetables with the official sources below before you travel.

• Rotterdam The Hague Airport Official SiteOfficial airport source
• Immigration and Naturalisation Service (IND)Government source
• Dutch Customs (Belastingdienst Douane)Government source
• RET Public Transport RotterdamOfficial transit source