Vienna International Airport (VIE)

Arriving passengers flow linearly through aircraft disembarkation, passport control, baggage collection, and customs before entering the main landside arrival hall.

• Disembark into the gate lounge or board an apron bus leading directly to the terminal arrival paths.
• Passengers arriving from non-Schengen flights proceed through passport control managed by the Austrian Federal Police.
• Follow overhead signage down ramps to the baggage reclaim level to locate assigned carousels.
• Collect checked luggage from the designated belt, displayed on flight status monitors.
• Proceed through customs clearance via the green channel if within duty-free allowances, or red channel if declaring items.

• Train

  S-Bahn Commuter Train (Line S7)

  Departs every 30 minutes from the underground airport railway station. Requires a ticket covering two transit zones.

  Time:

  roughly 25 minutes to Wien Mitte

  Typical cost:

  typically €4.00 - €5.00

• Train

  ÖBB Railjet Express Train

  Direct national rail express service running roughly every 30 minutes to Vienna Central Station.

  Time:

  roughly 15 minutes to Wien Hauptbahnhof

  Typical cost:

  typically €4.00 - €5.00

• Train

  City Airport Train (CAT)

  Dedicated nonstop express service operating every 30 minutes between the airport and Landstraße/Wien Mitte.

  Time:

  roughly 16 minutes to Wien Mitte

  Typical cost:

  typically €14.00 - €15.00 single

• Train

  Vienna Airport Lines Express Bus

  Direct express coach services operating to major hubs including Schwedenplatz, Westbahnhof, and Donaustadt.

  Time:

  roughly 20-45 minutes depending on destination

  Typical cost:

  typically €9.00 - €11.00

• Ride-hailing

  Taxi or Rideshare

  Official taxis line up outside the arrivals exit; rideshare vehicles pick up from designated kerbside zones.

  Time:

  roughly 20-30 minutes to central Vienna

  Typical cost:

  typically €35.00 - €50.00

Transfers take place within a single passenger complex, permitting short walking distances between gate areas.

• Schengen-to-Schengen connections generally require no additional security or passport checks upon landing.
• Non-Schengen connections require clearance through passport control and transfer security checkpoints.
• Minimum connecting times range between 25 and 45 minutes depending on arrival gate and terminal zone.
• Follow clear overhead signage towards transfer desks or gates F, G, C, and D.

Complimentary Wi-Fi is provided throughout all terminal areas and gate lounges.

• Connect device Wi-Fi to the network SSID 'VIE FREE WIFI'.
• Accept the terms of use on the browser portal page to establish access.
• No SMS activation code or local telephone number is required.
• Workstations and mobile device charging points are located throughout gate areas.

Austria uses the Euro (€). Credit cards and contactless mobile payments are accepted across almost all airport venues.

• ATMs (Bankomaten) are located in arrivals, departures, and baggage reclaim halls.
• Foreign exchange desks operate in both airside and landside terminal sections.
• Payment cards are accepted for public transport tickets, taxis, and terminal dining.
• A small amount of cash is useful for small local purchases or tips.

A variety of food, beverage, and dining outlets operate landside and airside across all terminal zones.

• Landside options include traditional Viennese cafes, bakeries, and casual dining outlets.
• Airside gates offer takeaway kiosks, coffee shops, fast-food counters, and sit-down restaurants.
• Dietary options such as vegetarian, vegan, and gluten-free items are available at major food venues.
• Opening hours cover early morning departures through late night arrivals.

Airline and pay-per-entry lounges are situated in Terminals 1 and 3.

• Austrian Airlines operates dedicated Business, Senator, and HON Circle lounges in Terminal 3.
• Independent lounges, including the Vienna Lounge (Terminal 1) and Sky Lounge (Terminal 3), offer entry for a single-visit fee.
• Amenities include refreshments, quiet working stations, Wi-Fi, and shower facilities.
• Access is available via premium class tickets, airline tier status, or lounge pass schemes.

Multiple hotel options are situated directly on airport grounds within short walking distance of arrivals.

• NH Vienna Airport Conference Center is located directly opposite Terminal 3.
• Moxy Vienna Airport is situated within a short covered walking distance from the terminal exit.
• Additional surrounding hotels are accessible via short taxi or hotel shuttle trips.

Luggage retrieval and storage services are accessible on the ground level of the main building.

• Reclaim carousels are assigned on overhead information screens upon arrival.
• Left luggage and baggage storage counters operate in the main landside check-in zones.
• Lost property and delayed baggage desks are situated within the baggage reclaim hall.
• Baggage trolleys are positioned at arrival gates, carousel areas, and transport station entrances.

Family services and child-friendly spaces are distributed across the passenger areas.

• Dedicated baby changing rooms are integrated into toilet blocks across all terminals.
• Family play zones are available airside in Terminal 3 to occupy children prior to boarding.
• Pushchairs and strollers can be taken through security up to the aircraft gate.

• Free Wi-Fi
• ATMs and Currency Exchange
• Luggage Storage
• Pharmacy
• Supermarket
• Family Play Areas
• Prayer Rooms

Local emergency number: 112 (EU Universal), 133 (Police), 144 (Ambulance)

• For urgent medical help, alert airport staff or call 144 or 112 from any phone.
• An emergency medical centre (Medical Center) operates on site for immediate medical care.
• For lost passports or legal assistance, visit the Austrian Federal Police station situated landside.

• Check your passport validity and any visa, ETA or entry declaration required.
• Confirm your departure terminal on your boarding pass the day before.
• Activate a travel eSIM so you are online the moment you land.
• Download offline maps and screenshot your hotel address and booking reference.
• Tell your bank you are travelling and carry a backup payment card.
• Save the local emergency number and your embassy contact in your phone.
• Photograph your passport and store the copy somewhere you can reach offline.
• Check baggage allowance and any restricted items for your destination.

Airport operations change. Always confirm terminals, fares and timetables with the official sources below before you travel.

• Vienna International Airport Official PortalOfficial airport source
• Austrian Federal Ministry of the Interior (BMI) - Border ControlGovernment source
• Austrian Federal Ministry of Finance (BMF) - Customs AuthorityGovernment source
• Wiener Linien Public Transport AuthorityOfficial transit source
• Austrian Federal Railways (ÖBB)Official transit source
• Austrian Federal Ministry of Social Affairs, Health, Care and Consumer ProtectionGovernment source