Toronto Pearson International Airport (YYZ)

Arriving international travellers proceed through primary inspection kiosks, retrieve checked baggage, pass through customs clearance, and exit into the arrivals hall.

• Follow signs for Arrivals and Canada Border Services Agency (CBSA) inspection upon disembarking.
• Complete your customs declaration using the automated Primary Inspection Kiosks (PIK) or the Advance Declaration feature via the ArriveCAN application.
• Present your passport, machine-printed receipt from the kiosk, and relevant visa or electronic travel authorisation (eTA) to the border officer.
• Proceed to the baggage reclaim area in the secure zone to retrieve your luggage from the designated carousel.
• Hand your primary inspection receipt to the customs officer at the exit point before entering the public arrivals hall.

• Train

  Train (UP Express)

  Union Pearson Express rail link departs every 15 minutes from Terminal 1 directly to Union Station in central downtown Toronto.

  Time:

  25 minutes

  Typical cost:

  CAD 9.25 - 12.35

• Train

  Public Bus (TTC Route 900 Express)

  Connects Terminal 1 and Terminal 3 to Kipling Subway Station on Line 2, providing a cheap connection into the city subway network.

  Time:

  45-60 minutes

  Typical cost:

  CAD 3.35

• Taxi

  Taxi / Airport Limo

  Official flat-rate taxis and luxury sedans operate from designated rank queues outside the arrivals doors of both terminals.

  Time:

  30-60 minutes depending on traffic

  Typical cost:

  CAD 60.00 - 80.00

• Ride-hailing

  Rideshare (Uber / Lyft)

  App-based pick-ups take place at designated door locations on the door/curbside levels of Terminal 1 and Terminal 3.

  Time:

  30-60 minutes depending on traffic

  Typical cost:

  CAD 45.00 - 75.00

Transferring between flights at Pearson depends on whether your onward journey is domestic, international, or bound for the United States.

• Transfers between Terminal 1 and Terminal 3 require taking the complimentary 24-hour Terminal Link train.
• Passengers connecting to US flights clear United States Customs and Border Protection (US CBP) pre-clearance at Pearson before departure.
• If your baggage is not checked through to your final destination, collect your bags at reclaim and re-check them at your departing airline's counter.
• Follow the purple 'Connections' signage throughout both terminals to reach designated transfer pathways and security screening points.

Free Wi-Fi access is provided throughout all public areas of Terminal 1 and Terminal 3.

• Select the network named 'Pearson Wi-Fi' on your mobile device.
• Accept the terms and conditions on the landing splash page to establish a connection.
• No mobile telephone number or advance registration is required to access the service.

Banking, foreign exchange counters, and automated teller machines are accessible across both terminals.

• Automated teller machines (ATMs) supporting international debit and credit networks are located before and after security.
• Currency exchange desks operate in both departure and arrival halls, though rates are generally higher than high-street banks.
• Credit and debit cards using chip-and-PIN or contactless payment are accepted universally throughout Toronto.

A wide variety of casual dining, quick-service outlets, and coffee shops are located pre- and post-security.

• Options include standard Canadian quick-service outlets alongside international coffee chains and casual sit-down dining.
• Several coffee outlets and select grab-and-go kiosks operate on extended hours to serve early morning and late-night flights.
• Drinking water refill stations are available post-security near main washroom complexes in both terminals.

Airline flagship lounges and independent pay-per-use lounges are available in Terminal 1 and Terminal 3.

• Air Canada operates Maple Leaf Lounges in Terminal 1 for domestic, transborder US, and international departures.
• Plaza Premium Lounges operate independent pay-per-use facilities across both Terminal 1 and Terminal 3.
• Access can be obtained via lounge membership programmes, business-class tickets, or door-fee payment subject to capacity.

On-site and nearby hotel accommodation caters to transit passengers and late-arriving travellers.

• The Sheraton Gateway Hotel is directly connected to Terminal 3 via an indoor walkway.
• ALT Hotel Toronto Airport is connected directly via the free Terminal Link train at Viscount Station.
• Numerous off-airport hotels located along Carlingview Drive and Dixon Road run private complimentary shuttle buses from both terminals.

Baggage carousels, luggage storage facilities, and porter services are situated on the arrivals levels.

• Left luggage and secure storage services are available via private service providers in Terminal 1 and Terminal 3.
• Baggage trolleys are available inside the terminal buildings for traveller convenience.
• Inquiries regarding delayed or missing luggage must be directed to your operating airline's baggage service desk before exiting customs.

Facilities for families with young children are located throughout both terminal buildings.

• Dedicated nursing rooms and baby-change stations are integrated into or adjacent to main washroom blocks.
• Children's play zones are situated post-security in select departure areas of Terminal 1 and Terminal 3.
• Stroller-friendly pathways and elevators connect all multi-level areas from arriving gates to ground transport options.

• Free Wi-Fi
• ATMs
• Currency exchange
• Luggage storage
• Nursing rooms
• Inter-terminal train
• US pre-clearance
• Prayer rooms

Local emergency number: 911

• Dial 911 from any telephone for immediate police, fire, or ambulance assistance.
• First aid assistance can be requested immediately by notifying any airport staff member or security officer.
• If you lose your passport, contact your country's local consulate or embassy in Toronto or Ottawa after notifying airport security.

• Check your passport validity and any visa, ETA or entry declaration required.
• Confirm your departure terminal on your boarding pass the day before.
• Activate a travel eSIM so you are online the moment you land.
• Download offline maps and screenshot your hotel address and booking reference.
• Tell your bank you are travelling and carry a backup payment card.
• Save the local emergency number and your embassy contact in your phone.
• Photograph your passport and store the copy somewhere you can reach offline.
• Check baggage allowance and any restricted items for your destination.

Airport operations change. Always confirm terminals, fares and timetables with the official sources below before you travel.

• Toronto Pearson International Airport Official SiteOfficial airport source
• Immigration, Refugees and Citizenship CanadaGovernment source
• Canada Border Services AgencyGovernment source
• Toronto Transit Commission (TTC)Official transit source
• Union Pearson Express (UP Express)Official transit source